101
General Checks
•
Make sure that the telephone line cord and adaptor are
correctly plugged in and they are not damaged.
•
Make sure the batteries are inserted correctly.
•
Make sure that the batteries are fully charged.
•
Connect another telephone to the telephone PTT socket or
move your telephone to another socket to track if the failure
is coming from your telephone or your PTT socket.
•
Make sure the power adaptor is properly connected
Handset not registering
•
See general checks.
No display
•
See general checks
•
Check the handset is switched on
No connection between handset and base
•
You may be out of range of the base. Move closer to the
base
Handset on the base does not charge
•
Make sure the handset is placed properly on the base.
When charging, the battery symbol should be shown filling
up.
Handset does not ring
•
See general checks
•
Ensure the ringer volume is not switched off
No tone when you press
•
See general checks.
•
Check for the handset number on the LCD display e.g.
HS1. If this is not present you must register the handset
(see Handset Registration section)
A warning tone is heard during a call:
•
The batteries are empty. The handset needs to be
replaced in the base in order to recharge.
•
You are out of the base coverage area.
No number is displayed when the telephone rings:
TROUBLESHOOTING (HANDSET)