USE
IMPORTANT:
You must RESET the desk prior to use.
RESET PROCEDURE
Press and hold the DOWN button on the handset until the desk reaches its lowest height.
Release the DOWN button. Press and hold the DOWN button again until the LED display reads “RST” or
about 10 seconds on non-LED handset models. Release the DOWN button. Press and hold the DOWN
button again until the desk lowers a little bit more, slightly rises and stops. Release the DOWN button.
Your desk is now ready to use.
The desk base can be adjusted by pressing and holding either the UP or DOWN button until the desired
height is reached.
To program up to four presets (on memory handset): Use the up/down buttons to find a desired height,
then press “M” followed by a number 1-4.
CAUTION
Once a preset button is set, the desk will move to the programmed height (see caution box above).
TROUBLESHOOTING
- If your desk is not functioning properly it may need to be reset. Follow the RESET procedure outlined
in the USE section.
- If your desk has a handset with an LED readout and displays “RST” (reset), performs the reset
procedure outlined in the USE section.
- If the LED readout displays an error message (“Er1” – “Er13”), confirm that all wired connections are
secure (legs to cables, cables to control box). Then perform the reset procedure outlined in the
USE section.
- If the error message persists after the reset procedure, contact your seller.
- If the height between the legs exceeds 1.5 inches, stop the reset procedure & contact your seller.
- If the handset display reads “HOT”, let the base cool down for 20 minutes.
- Make sure no obstacles are in the desk’s path.
- Make sure the desktop is not touching any walls.
- Make sure all cords are of appropriate length to accommodate the change in height.
ASCEND
TROUBLESHOOTING
