Troubleshooting
The operator can perform the following measures to rectify malfunctions. → See operation manual
966.933.00.0 (mains operation) and 966.934.00.0 (battery operation and self-sustaining).
• Restart the urinal flush control
• Set the flush time
• Optimise the detection distance
• Clean the basket filter
• Replace the batteries
• Charge the rechargeable battery of the self-sustaining power supply
Malfunction
Cause
Action
Incorrect flushes (too soon, too late,
unwanted)
Detection distance not set
correctly
▶ Optimise the detection distance.
→ See operation manual.
IR window is dirty or wet
▶ Clean or dry the IR window.
IR window scratched
▶ Replace the control electronics.
Water is running continuously into the
urinal ceramic.
Software fault
▶ Restart the urinal flush control. →
See operation manual.
Technical fault
▶ Replace the control electronics or
the solenoid valve.
Flushing out of the urinal ceramic is
inadequate.
Flush time set incorrectly
▶ Set flush time. → See operation
manual.
Flush volume is inadequate.
Basket filter in solenoid
valve blocked
▶ Clean the basket filter. → See
operation manual.
Water pressure reducing
valve blocked
▶ Replace the water pressure
reducing valve.
No flush actuation
Network failure
▶ Check the power supply.
Battery warning level 1
(4 short signal tones upon entering the
detection range)
Batteries dead
Rechargeable battery
empty
▶ Replace the batteries.
▶ Charge the rechargeable battery
of the self-sustaining power
supply.
Battery warning level 2
(no flush actuation, 2 short signal tones
every 30 seconds)
Battery warning level 3
(no flush actuation, no signal tone)
54043198642350731 © 01-2021
967.135.00.0(05)
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