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The shower toilet is without function
The following table will help you with troubleshooting if the shower toilet is without function.
DANGER
Electric shock
Incorrect maintenance work or troubleshooting can lead to serious injury or death.
▶
In case of malfunctions, the device must immediately be switched off at the
power switch and the customer service must be contacted.
▶
Only trained electrically skilled persons are permitted to perform electrical
installations on the device.
▶
Only trained professionals are permitted to perform retrofitting on the device.
The shower toilet can be used as a normal toilet even in the event of a malfunction.
The spray arm and dryer arm must be fully retracted. You start the toilet flush as usual
by pressing the buttons on the cistern.
Description of problem
Cause
Fault clearance
The fuse or residual-
current device in the
electrical distributor trips
once.
Malfunction has
occurred
▶ Replace or reset the fuse in the
electrical distributor.
▶ Reset the residual-current device in
the electrical distributor.
Result
✓ The device initialises again after
switching on. Using the device does
not trip any fuses or residual-current
devices.
The fuse or residual-
current device in the
electrical distributor trips
repeatedly when the
device is used.
Device is defective
▶ Replace or reset the fuse or residual-
current device in the electrical
distributor.
▶ Disconnect the mains plug (if
available).
▶ Contact customer service.
The product has an
unknown technical defect.
Malfunction has
occurred
▶ Trip the fuse or residual-current
device in the electrical distributor.
▶ Disconnect the mains plug (if
available).
▶ Contact customer service.
▶ Have the power supply tested by a
skilled person.
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