
Consumer Support
Installation Instructions
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
47
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Top burners do not light
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet.
grounded outlet.
Burner holes on the side or
•
Remove the burners (on models with standard twin
around the top of the burner
burners) or burner heads (on models with sealed
may be clogged.
burners) or burner caps on spill-proof models, and clean
them with a sewing needle or twist-tie. Make sure you do
not enlarge the holes. On spill-proof models, check the
electrode area for burned-on food or grease.
Improper burner assembly.
•
Make sure the drip pans are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio.
•
If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve
•
To check the oven gas shut-off valve, remove the
but oven does not
may have accidentally been
storage drawer (see the
Care and cleaning of the range
moved during cleaning or
section) and look for the gas shut-off lever at the
moving.
back of the range.
Fluorescent top light
Fluorescent bulb is loose
•
Adjust or replace.
does not work
or defective.
Switch operating the light
•
Call for service.
is broken.
Before you call for service…
GEAppliances.com
Lever is
shown closed.
PULL TO OPEN.