– 2 –
4. Long Wash Times
a. If initial machine wash time estimate
displayed is too long for the consumer:
i. Select
SpeedWash
set on
Normal Soil
for
fastest possible wash cycle. Wash similar
fabrics together to reduce the number of
rebalances.
b. If actual machine wash time is much longer
than the display estimate:
i. Depending on wash cycle selected, initial
wash cycle time estimates vary from 40
minutes for the shortest cycle to nearly
3 hours for the longest cycle. In addition,
out-of-balance load rebalancing can
add as much as 63 minutes to a given
cycle. Adjust an out-of-balance load to
minimize rebalances and shorten overall
wash cycle time. It is best to wash similar
fabrics in reasonable amounts for best
results.
ii. Legs out of adjustment; not
four on
the oor
. Each of the 4 legs should be
adjusted to carry equal weight to reduce
rebalancing.
iii. Too much or wrong detergent creating
excess foam and triggering pressure
switch. During
Wash
(the word “Wash” in
the display), if the machine determines
there is too much foam, it will stop
rotating the basket and turn on both the
drain pump and the water valve to ush
excess suds. The pump may run for an
extended period of time until foam level
drops below the machine set-point. This
can add an hour or more to the cycle time.
5. The Washer Paused and the Consumer had to
Restart Washer.
a. Frequently:
i. Check for faulty installation, clogged
pump lter or drain, drain siphoning, or
too much or wrong detergent.
ii. Check for air leak in pressure switch
hose. An air leak can cause too high of a
water ll, failure to pump out all water, or
unbalanced loads due to excess water
weight. If faulty in T09 test, the water
may not stop lling at foam level when
Foam Level
is displayed. Run entire T09
test to con rm.
iii. Check for leaking water valve: Error Code
E14.
b. Occasionally
:
i. Adjust out-of-balance load; wash similar
fabrics in reasonable amounts for best
results.
MAKE THE FOLLOWING CHECKS TO DETERMINE IF THE MACHINE IS OPERATING PROPERLY
1. Perform T02 test to check for any stored Error
Codes. To run T02, press the
Power
button to
clear any current cycles. (The display must be
blank to proceed.) Press the
Extra Rinse
button,
press the
Delay Start
button, press the
Extra
Rinse
button again, then press the
Delay Start
button again. When con gured,
UI
comes up
on the display, press the down arrow button
until
T02
Error Code is displayed, then press the
Start
button. The rst Error Code, if any, will be
displayed at this time. (Refer to Service Guide
Pub. 31-9168 for Error Code information.) Repair
and adjust as appropriate. After repair and
adjust, reenter test mode and press and hold the
Start
button for 3 seconds to clear Error Codes.
2. Ensure the consumer’s oor is sturdy. If ooring
is weak, sags noticeably, or squeaks under load,
then any washer vibrations will be exaggerated.
The consumer may need to secure a 3/4-inch-
thick plywood panel to the oor under the
washer to help correct severe oor movement.
Note however, less than 7% of installs need
the ooring strengthened. Front load washer
movement of up to 1/4 inch is normal during
operation on the sturdiest of oors.
Advise
minimum clearance of 1/2 inch to walls
(including hoses) to guarantee no contact.
Ensure hoses are properly dressed, so that they
are secure and do not vibrate.
