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GE Appliances

Pro le Front Load Washer Tips
Models WPDH8

TB06-10

INTRODUCTION

Front load washers are more ef cient, using 
just 13 gallons of water verses 35 gallons for a 
typical top load machine. Front load machines 
use less energy. Front load machines also cause 
less wear on clothes. However, occasionally, 
front load washer consumers may comment on 
longer wash times, increased washer vibration 
or movement, clothes coming out wet, or that 
washer paused and consumer had to restart.  

Take the time to listen carefully and fully 
understand the consumer’s speci c issue before 
proceeding. Address the appropriate issue today 
to avoid a return service call.

UNDERSTAND THE CONSUMER’S ISSUE FIRST

1. Increased 

Vibration

a.  Slow speed spin issue (less than 120 rpm 

only).

i.  Adjust out-of-balance load. At very low 

rpm, signi cantly out-of-balance loads 
can cause severe vibration.

ii.  Wash similar fabrics in reasonable 

amounts to reduce vibration.

b.  Medium- to high-speed spin issue 

(greater than 120 rpm only).

i.  Check for faulty installation and 

correct any Error Codes.

Training Bulletin

JULY 2010

GE Appliances
General Electric Company
Louisville, Kentucky 40225

GE CONFIDENTIAL AND PROPRIETARY INFORMATION – NOT FOR PUBLIC DISCLOSURE

2.  Clothes Coming Out Soaking Wet

a. Frequently: 

i.  Check for faulty installation and correct 

any Error Codes.

ii.  Check for air leak in the pressure switch 

hose. An air leak can cause too high of 
a water  ll, failure to pump out all water, 
or unbalanced loads due to excess 
water weight. If faulty in T09 test, the 
water may not stop  lling at “Foam” 
level when 

Foam Level

 is displayed. Run 

entire T09 test to con rm.

iii.  Check for leaking water valve; Error 

Code E6 or Error Code E14.

iv.  Check for drain hose siphoning.

v.  Check for clogged pump  lter or drain. 

Washer will run with up to nearly 50% 
blockage.

b. Occasionally: 

i.  Adjust out-of-balance load.  It is best 

to wash similar fabrics in reasonable 
amounts for best results. 

ii.  An extremely heavy load can lower the 

wash basket below the drain pump inlet 
resulting in wet clothes (water in basket 
during spin).

3.  Clothes Coming Out Wet (not soaking)

a.  Clothes may occasionally feel more damp 

than usual.

  The washer spins at 2 different 

speed ranges based on load and balance.  
A slower speed spin will cause clothes to 
retain more moisture.

Содержание WPDH8

Страница 1: ... Error Codes Training Bulletin JULY 2010 GE Appliances General Electric Company Louisville Kentucky 40225 GE CONFIDENTIAL AND PROPRIETARY INFORMATION NOT FOR PUBLIC DISCLOSURE 2 Clothes Coming Out Soaking Wet a Frequently i Check for faulty installation and correct any Error Codes ii Check for air leak in the pressure switch hose An air leak can cause too high of a water ll failure to pump out all...

Страница 2: ...of a water ll failure to pump out all water or unbalanced loads due to excess water weight If faulty in T09 test the water may not stop lling at foam level when Foam Level is displayed Run entire T09 test to con rm iii Check for leaking water valve Error Code E14 b Occasionally i Adjust out of balance load wash similar fabrics in reasonable amounts for best results MAKE THE FOLLOWING CHECKS TO DET...

Страница 3: ...e button again then press the Delay Start button again When con gure UI comes up on the display rotate the Cycle Select knob until T14 is displayed then press the Start button Note the test does not rebalance the load Press Power to quickly end the test for an extreme out of balance condition Once the unit reaches 410 rpm press the Start button again the washer will then ramp up to 1050 rpm Pressi...

Страница 4: ...ound diagnose and repair per the Service Guide GE Pub 31 9168 then retest until no relevant Error Codes are found ADDITIONAL TIPS WHY DOES THE WASHER MOVE 1 Both the front load washer and pedestal are made to move They absorb the energy from spinning to reduce vibration If they were rigid and did not move they would hammer the oor as the basket spins 2 Top load washers vibrate side to side and fro...

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