25
•
Make sure your USB port is functioning properly. You may
need to install updates, service packs, or patches for your
operating system from Microsoft’s® website,
www.microsoft.com
. Go to “Windows Update” under
Resources.
•
Close and reopen the application.
7.
Uninstall the UltraCam™ driver
¾
Close all open applications.
¾
Go to the Start Menu
→
(Settings in some operating systems)
→
Control Panel
→
Add/Remove Programs
¾
Select “GE UltraCam”
¾
Select “Remove”, then “OK” to uninstall the driver.
¾
Select “Yes, I want to restart my computer”, then “Finish”.
¾
Your computer will now reboot.
8.
“Can’t detect camera”, “Can’t find VFW driver”, or “Can’t find
camera driver” errors
¾
Close all open applications.
¾
Unplug the UltraCam™ from your computer.
¾
Uninstall the UltraCam™ software according to the directions
above, and then reboot your computer.
¾
Re-install the UltraCam™ driver according to the installation
directions, and then reboot your computer.
¾
Plug in your UltraCam™.
9.
Problems with NetMeeting
•
Visit
http://www.microsoft.com/windows/netmeeting/
10.
Problems with PhotoImpression™ or VideoImpression™
•
Visit
http://www.arcsoft.com
11.
Problems with MSN™ Messenger
•
Visit
http://messenger.msn.com