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GE and the GE Monogram are trademarks of the General Electric Company and are used under license. Information provided is subject to 

change without notice. All values are design or typical values when measured under laboratory conditions, and GE makes no warranty or 

guarantee, express or implied, that such performance will be obtained under end-use conditions. © 2019 GE Current, a Daintree company.

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      SIGN244 (Rev 10/24/19)            A-1020632

Power Supply Specifications

Performance Data

Min

Typical

Max

Input Voltage (VAC) 
Input Frequency (Hz)
Input Current (A)
THD
PF
Output Voltage (VDC)
Output Current (ADC)
Output Power (W)
Environmental Operating Temperature Range
Environmental Humidity (non-condensing)

Environmental Storage Temperature Range
Environmental Rating
Dimensions

Conforms to the following standards:

This product is intended to be used as a lamp control gear that is installed after the mains control switch.

108

120-277

305

-

50/60

-

0.35

-

-

24.0

24.5

25.2

-

-

4.0

-

-

96

1.1

-

-

20

0.9

-

9.5 in. x 1.7 in. x 1.1 in. (241 mm x 43.2 mm x 28 mm)

-40°C

+25°C

+60°C*

0%

-

95%

-40°C

-

+85°C

*Maximum case temperature is      °C

85

Troubleshooting

IP66 rated: must be protected from direct exposure to the weather

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful 

interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note:

 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These 

limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This 

equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may 

cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which 

case the user will be required to correct the interference at his own expense.
This Class [A] RFLD complies with the Canadian standard ICES-005. Ce DEFR de la classe [A] est conforme à la NMB-005 du Canada. 

Symptom

Solution

All LEDs are OFF

• 

The GEPS24-100UGLX features a new built in output overload shutdown feature that automatically resets when the AC 
supply is removed and reapplied.  So if all letters are off, first verify whether or not the output can be reset by first switching 
off then switching back on the AC supply.  If the letters do not re-light, then proceed to the following solutions.

• 

Check AC input connection and/or check circuit breaker.

• 

Check wire connection(s) at the Tetra® LED System and power supply for improper termination(s) or short circuits. Properly 
terminate or replace the wire connection(s).

• 

Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the white wire 
(-) of the LED strip to the black or blue wire (-) of the power supply.

• 

Ensure the overall length of the Tetra® LED System does not exceed the maximum load. If so, remove the excess load and 
cycle the AC supply to reset the drivers built in overload protection.

Some LEDs  
appear dim

• 

Ensure the length of supply wire is equal to or below the recommended remote mounting distance.

Some of the  
LEDs are
not illuminated

• 

Check wire connection(s) at the Tetra® LED System and power supply for improper termination(s) or short circuits. Properly 
terminate or replace the wire connection(s).

• 

Check that connections are the red striped wire (+) of the LED strip to the red wire (+) of the power supply and the white wire 
(-) of the LED strip to the black or blue wire (-) of the power supply.

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