Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
ge.com
OPERATION
POSSIBLE CAUSES
WHAT TO DO
Washer pauses during
The washer normally pauses
wash cycle
between washing steps
Washer pauses during
This is normal
•
The washer may pause during the spin cycle to remove
spin cycle
soapy water more efficiently.
Washer won’t operate
Washer is unplugged
•
Make sure cord is plugged securely into a working outlet.
Water supply is turned off
•
Turn both hot and cold faucets fully on.
Controls are not set properly
•
Make sure all selections have been made.
Lid is open
•
Close lid and press
START/
PAUSE
.
Circuit breaker/fuse is
•
Check house circuit breakers/fuses. Replace fuses or
tripped/blown
reset breaker. Washer should have separate outlet.
Washer has not been
•
Press the
POWER ON/
OFF
button.
turned on
PERFORMANCE
POSSIBLE CAUSES
WHAT TO DO
Colored spots
Incorrect use of fabric
•
Check fabric softener package for instructions and
softener
follow directions for using dispenser.
•
Pretreat stain and rewash.
Dye transfer
•
Sort whites or lightly colored items from dark colors.
Grayed or yellowed
Not enough detergent
•
Use more detergent (especially with larger loads).
clothes
Be sure to follow detergent manufacturer’s directions.
Hard water
•
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
•
Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
Washer is overloaded
•
Select load size to match clothes load.
Dye transfer
•
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Lint or residue on
Clothes are air or line dried
•
If you do not dry your clothes with a clothes dryer,
clothes
your clothes may retain more lint.
Incorrect sorting
•
Separate lint producers from lint collectors.
Washing too long
•
Wash small loads for a shorter time than larger loads.
Overloading
•
Load clothes no higher than the top row of holes in the
washer basket.
•
Make sure load size selected matches clothes load size.
Incorrect use of fabric softener
•
Check fabric softener package for instructions and
follow directions for using dispenser.
Pilling
Result of normal wear on
•
While this is not caused by the washer, you can slow the
poly-cotton blends and
pilling process by washing garments inside out.
fuzzy fabrics
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