19
Customer Service
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
(cont.) PERFORMANCE
Possible Causes
What To Do
Clothes too wet
Load is too small
•
Add one to two similar items.
Load is out of balance
•
Redistribute load.
Pilling
Result of normal wear on
•
While this is not caused by the washer, you can slow the
poly-cotton blends and
pilling process by washing garments inside out.
fuzzy fabrics
Grayed or yellowed
Not enough detergent
•
Use correct amount of detergent.
Hard water
•
Use hottest water safe for fabric.
•
Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough
•
Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
Detergent is not
•
Try a liquid detergent.
dissolving
Dye transfer
•
Sort clothes by color. If fabric label states
wash separately,
unstable dyes may be indicated.
Colored spots
Incorrect use of fabric
•
Check fabric softener package for instructions and follow
softener
directions for using dispenser.
Dye transfer
•
Sort whites or lightly colored items from dark colors.
•
Promptly remove wash load from washer.
Wrinkling
Improper sorting
•
Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Overloading
•
Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle
•
Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in
•
Wash in warm or cold water.
water that is too hot
Snags, holes, tears, rips
Pins, snaps, hooks, sharp
•
Fasten snaps, hooks, buttons, and zippers.
•
Remove loose items like pins, objects in pockets
and sharp buttons.
•
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach
•
Never add undiluted bleach to wash or allow clothes
to come in contact with undiluted bleach. Follow
directions for use of bleach dispenser.
Chemicals like hair bleach
•
Rinse items that may have chemicals on them before
or dye, permanent wave
washing.
solution
or excessive wear
buttons, belt buckles,
zippers, and sharp objects
left in pockets
clothes
