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Chapter 5

Support

This chapter provides information on how
to contact technical support.

In this chapter:

Contacting technical support

. . . . . .48

Online publication library

. . . . . . . .49

Содержание SmartCom CC-SCRS01

Страница 1: ...g SmartCom Room Station Pocket Guide ...

Страница 2: ...emarks of the manufacturers or vendors of the respective products FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protec tion against harmful interference when the equipment is oper ated in a residential environment This equipment generates uses and ca...

Страница 3: ...ay be referred to as You or Your whether an individual or a business entity of any kind f Machine means the computer workstation terminal or other hardware product on which the Software is installed 2 License All rights to and in the Licensed Product including but not limited to copyrights patents trade marks and trade secrets belong to GE and GE retains title to each copy of the Software You agre...

Страница 4: ...upplier and or authorized reseller Supplier In this Agreement the Soft ware and Documentation are referred to as the Licensed Product All rights to and in the Licensed Product including but not limited to copyrights patents trademarks and trade secrets belong to GE and GE retains title to each copy of the Software You may only install and use the Software on a single computer workstation or termin...

Страница 5: ...s stated in such Docu mentation GE does not warrant that the operation of the Software will be uninterrupted or error free GE does warrant that the media on which the Software is furnished will be free from defects in materials and workmanship under normal use for a period of thirty 30 days from the date of delivery Media Warranty Period Except as specifically provided therein any other soft ware ...

Страница 6: ...rising under or in connection with this Agree ment with venue in Portland Oregon 9 Restricted rights legend The Licensed Product is provided with restricted rights In the event the United States Government or an agency thereof is granted a license the following additional terms apply Restricted Computer Software as defined in the Commercial Computer Software Restricted Rights clause at Federal Acq...

Страница 7: ...em 3 SmartCom intercom system 3 SmartCom room station 5 Selection knob 6 Music control buttons 7 Intercom control buttons 8 Advanced set up programming 10 Chapter 2 Music controls 11 Music button 12 Selecting a music source 12 Setting music volume 13 Master mode special feature 14 Menu button 15 Screen timeout 16 Backlight timeout 16 Backlight level on 17 ...

Страница 8: ... button 20 All zones off 20 Chapter 3 Intercom controls 21 Intercom button 22 Selecting a station to call 23 Making intercom calls 24 DND button 29 Calling room station DND alert 30 Listen button 31 Listen mode 31 Monitor mode 32 Door button 33 Chapter 4 Setup menu 35 Setup menu 36 Room station address 37 Display settings 38 Intercom settings 39 ...

Страница 9: ...ix Audio settings 42 Door enabled 45 System information 45 Restore defaults 45 Chapter 5 Support 47 Contacting technical support 48 Online publication library 49 ...

Страница 10: ...SmartCom Room Station Pocket Guide x ...

Страница 11: ...support if you have questions or concerns Read these instructions and all ancillary documentation entirely before installing or operating this product The most current versions of this and related documentation may be found on our website Refer to Online publication library on page 49 for instructions on accessing our online publication library Note A qualified service person complying with all ap...

Страница 12: ...Italic Emphasis of an instruction or point special terms File names path names windows panes tabs fields variables and other GUI elements Titles of books and various documents Blue italic Electronic version Hyperlinks to cross references related topics and URL addresses Monospace Text that displays on the computer screen Programming or coding sequences ...

Страница 13: ...appear in this manual CAUTION Cautions identify conditions or practices that may result in damage to the equipment or other property WARNING Warnings identify conditions or practices that could result in equipment damage or serious personal injury ...

Страница 14: ...SmartCom Room Station Pocket Guide xiv ...

Страница 15: ... product overview and basic information on how to use the room station In this chapter Product overview 2 SmartCom audio system 3 SmartCom intercom system 3 SmartCom room station 5 Selection knob 6 Music control buttons 7 Intercom control buttons 8 ...

Страница 16: ... SmartCom audio hub model SCAMP4 and left right speakers in each zone The SmartCom intercom hub model SCHUB8 One or more SmartCom room stations model SCRS01 up to eight on one intercom hub One or two SmartCom door stations model SCDOR1 Connection Center The system can be expanded to two intercom hubs 16 intercom zones total and three additional audio expansion hubs model SCAMPX 16 audio zones tota...

Страница 17: ...om intercom hub and one to eight SmartCom room stations You can expand the system to 16 room stations by adding another intercom hub The intercom function provides room to room or room to all rooms all stations intercom communications In addition one or two door stations can be used to annouce doorbell tones in all rooms and provide for door to room station communications When used in conjuction w...

Страница 18: ...m music is automatically muted during intercom or door station communications The intercom system provides flexible user selected room settings for do not disturb DND and listen in modes Optional door control can be used to open electric locks ...

Страница 19: ...rtCom room station Figure 1 provides a single convenient graphical LCD keypad to control the SmartCom audio and intercom systems Figure 1 SmartCom room station Selection knob Intercom controls Intercom DND Listen Door Music controls Music Menu Mute On off ...

Страница 20: ...ob The selection knob has the following functions Rotate and press to adjust volume control in music mode Rotate and press for room selection in intercom mode Press to talk for intercom system Rotate and press for intercom volume during intercom calls ...

Страница 21: ...to display user setup settings of the LCD screen see Menu button on page 15 Mute Press to mute music volume see Mute button on page 20 On off Press to turn on or turn off music see On off button on page 20 To listen to music do the following 1 Press the On Off button to turn on the zones s audio amplifier 2 Press the Music button to select the desired source 3 Turn the knob to adjust the music vol...

Страница 22: ...button on page 29 Listen Press to place a room station into listen or monitor mode to allow rooms to be monitored see Listen button on page 31 Door Optional door strike control Press to open a door see Door button on page 33 To make an intercom call do the following 1 Press the Intercom button to switch to intercom mode and select the last station called 2 Press the knob to call a station and hold...

Страница 23: ...ust the intercom volume during an intercom session To answer an intercom call do the following For all stations calls press and hold the knob to talk release the knob when you are done For station to station calls talk hands free after the call tone ...

Страница 24: ... to set display intercom and audio functions for your system You can adjust some of these functions to update your system or to set your preferences Some of the functions in the Setup menu such as the room station address setting should only be changed by your installation technician See Setup menu on page 36 for more information ...

Страница 25: ...Chapter 2 Music controls This chapter provides information on how to use the room station music controls In this chapter Music button 12 Menu button 15 Mute button 20 On off button 20 ...

Страница 26: ...gure 2 Music screen Selecting a music source When the Music screen is displayed press the Music button to cycle through the music sources You can also press and rotate the knob to cycle through the source selections and press the knob to select one SOURCE 1 SOURCE 1 ALL STATIONS Music volume level Music source selected Source ...

Страница 27: ... to change the music volume The display will change to show the current music volume 0 to 78 and change as you rotate the knob Figure 3 The status bar will also show the volume level in the bar graph Figure 3 Volume screen VOLUME 32 SOURCE 1 ALL STATIONS Music volume level MUSIC Music mode indicator ...

Страница 28: ...er music zones All other zones will follow be set the same as the master for source selection volume level mute and on off control To set the room station into master mode press and hold the Music button for three seconds until Master on is displayed on the screen To exit master mode press and hold the Music button for three seconds until Master off is displayed on the screen ...

Страница 29: ... screen provides options for setting user preferences for display settings for the following Screen timeout on page 16 Backlight timeout on page 16 Backlight level on on page 17 Backlight level off on page 17 LED level on on page 18 LED level off on page 18 Contrast level on page 19 Go back on page 19 ...

Страница 30: ...nds Setting the interval to 0 will defeat the screen timeout and the display will stay on the last screen selected until changed Press the knob again to select the interval Backlight timeout You can set the display backlight to stay on all the time default setting of 0 keeps the backlight on or set a timeout interval after which the backlight will timeout and go off Rotate the knob to select Backl...

Страница 31: ...the level The backlight brightness will change as you change the settings to show you the selected brightness Backlight level off You can set the display backlight off brightness from 0 to 100 in 5 increments default set to 0 Rotate the knob to select Backlight level off and press the knob to select Rotate the knob again to select the level desired and press to select the level The backlight brigh...

Страница 32: ... your setting The keypad button brightness will change as you change the settings to show you the selected brightness LED level off You can set the keypad button backlight LEDs off brightness from 0 to 100 in 5 increments default set to 100 Rotate the knob to select LED level off and press the knob to select Rotate the knob again to select the level you want and press the knob to set your selectio...

Страница 33: ...e contrast level 0 to 10 As you adjust the setting the contrast will change on screen to allow you to select the best viewing Press the knob to set your selection Go back When you are done setting your preferences for the room station display settings rotate the knob to select Go back and press the knob to return to the Music mode screen Note You can press the Music button anytime in the Display s...

Страница 34: ...splayed on the screen On off button If the display screen shows Music off press the On Off button to turn on the zone music To turn off the zone music press the On Off button again All zones off You can turn off all the SmartCom music zones by pressing and holding the On Off button for several seconds until you see All off displayed on the screen ...

Страница 35: ...Chapter 3 Intercom controls This chapter provides information on how to use the room station intercom controls In this chapter Intercom button 22 DND button 29 Listen button 31 Door button 33 ...

Страница 36: ...tercom button to switch the room station s graphical display to the Intercom control screen Figure 4 The screen will show the last station called or All stations Figure 4 Intercom control screen ALL STATIONS SOURCE 1 ALL STATIONS PRESS KNOB TO CALL Room station called ...

Страница 37: ...room again press the knob Room station selection If you want to call another room station rotate the knob to sequence through all available room stations until the room you want is displayed and then press the knob All station selection To call all stations rotate the knob until you see the All stations option on the screen and press the knob You can also press the Intercom button twice to automat...

Страница 38: ...the knob Three quick tones will sound in each room that is not in do not disturb DND mode Continue to press and hold the knob and after the tones end begin speaking When done release the knob The Calling room station intercom screen will show Waiting for reply after the call is made Figure 5 Figure 5 Calling room station Intercom screen ALL STATIONS SOURCE 1 ALL STATIONS WAITING FOR REPLY Room sta...

Страница 39: ...all You can answer an All stations call from any room station by pressing the knob to talk back to the calling station The Called room station intercom screen Figure 6 will automatically be displayed Figure 6 Called room station Intercom screen STATION 1 CALLING SOURCE 1 ALL STATIONS PRESS KNOB TO REPLY Calling room station ...

Страница 40: ... not in DND mode Continue to press and hold the knob and after the tone ends begin speaking When done release the knob The Calling room station intercom screen will show Waiting for reply after the call is made Figure 7 Figure 7 Calling room station Intercom screen Note If there is no response the call will automatically end after ten seonds STATION 1 SOURCE 1 ALL STATIONS WAITING FOR REPLY Room s...

Страница 41: ... station to talk back hands free Once you hear the call alert tone just start talking to answer the call The Called room station intercom screen Figure 8 will automatically be displayed Figure 8 Called room station intercom screen STATION 1 CALLING SOURCE 1 ALL STATIONS HANDS FREE ANSWER ON Calling room station ...

Страница 42: ... 32 by turning the knob The knob only controls the intercom volume while you are on the call Once the call ends the music will come back on and turning the knob will adjust the music volume Figure 9 shows the screen display for intercom volume control Figure 9 Volume control Intercom screen VOLUME 25 SOURCE 1 ALL STATIONS INTERCOM Selected volume ...

Страница 43: ...ntercom screen will display Do Not Disturb and a DND icon will appear at the top of all display screens Figure 10 Figure 10 Do not disturb screen To exit the DND mode press the DND button again Note If you press the Intercom button on a room station in DND mode to make an intercom call the DND mode will be canceled DO NOT DISTURB SOURCE 1 ALL STATIONS DND DND icon ...

Страница 44: ...oom station selects a room that is in DND mode the calling station will see a Do not disturb alert on the Calling room station screen Figure 11 Calls to rooms in DND mode are inhibited Figure 11 Calling room station DND alert screen STATION 2 SOURCE 1 STATION 2 DO NOT DISTURB ...

Страница 45: ...to monitor babies or the sick and elderly Listen mode To use the listen mode you must first go to the room to be monitored and place that room s station into monitor mode To place the room station into listen mode press the Listen button once and Listen will be displayed on the screen Figure 12 Figure 12 Room station in listen in mode screen LISTEN SOURCE 1 STATION 2 ...

Страница 46: ...ss the Listen button twice until Monitor is displayed on the screen Figure 13 Rooms in monitor mode display Monitor flashing and an Open microphone alert on the room station Figure 13 Room station in monitor mode screen To exit listen or monitor mode press the Listen button until OFF is displayed on the screen MONITOR SOURCE 1 STATION 2 OPEN MICROPHONE ...

Страница 47: ...tton will trigger a relay on the intercom hub to activate an electric door strike The Door button is normally disabled in the room station setup to prevent unathorized opening of doors You must enable any room stations that you want to have access to this feature See Door enabled on page 45 for instructions on enabling the door button ...

Страница 48: ...SmartCom Room Station Pocket Guide 34 ...

Страница 49: ...ation on how to use the Setup menu to change display audio and intercom settings In this chapter Setup menu 36 Room station address 37 Display settings 38 Intercom settings 39 Audio settings 42 Door enabled 45 System information 45 Restore defaults 45 ...

Страница 50: ...re provided for the technician that installed your system and these options should not be changed To access the Setup menu press the top two control buttons on the room station Music and Intercom simultaneously The Setup menu will display Figure 14 Figure 14 Setup menu screen SET UP MENU ROOM STATION ADDRESS 2 DISPLAY SETTINGS INTERCOM SETTINGS AUDIO SETTINGS ...

Страница 51: ...or enabled on page 45 System information on page 45 Restore defaults on page 45 Exit menu Rotate the knob to navigate to an option and press the knob to select the option Room station address The room station address is set by your system installer Do not change this setting WARNING Do not change the room station address or the system will not operate properly ...

Страница 52: ...t displays when you press the Menu button This screen provides options for setting preferences for display settings for the following Screen timeout on page 16 Backlight timeout on page 16 Backlight level on on page 17 Backlight level off on page 17 LED level on on page 18 LED level off on page 18 Contrast level on page 19 Go back Return to the Setup menu screen ...

Страница 53: ...Access the Edit station name screen on page 40 Talk timeout Sets the length of the intercom call before the call is automatically ended 10 to 120 seconds Hand free enabled Enable Yes or disable No the hands free function Call blocking Access the Call blocking screen on page 41 Allows calls to selected stations to be blocked Chime volume Set the chime volume value Go back Return to the Setup menu s...

Страница 54: ... the current station name To enter a new station name do the following 1 Select New name and press the knob The edit station name text screen will be displayed with the old name deleted 2 To select text for the new name rotate the knob until the desired character is highlighted and press the knob to enter the character 3 Repeat the process to spell out the new station name Use special characters f...

Страница 55: ...nu select Go back Call blocking screen The Call blocking screen allows you to block calls to selected room stations This may be needed if the room stations are too close to one another and cause feedback or to lock out calls from selected stations To set call blocking do the following 1 Select the Call blocking menu item and press the knob The current entry will flash 2 Turn the knob to change the...

Страница 56: ...ster mode enabled Disabled No or enabled Yes Allows the master mode to be set permanently to enabled Volume limit Sets the maximum volume for the room 0 to 78 Intercom over speakers Allows Yes intercom audio to be heard over the room speakers in addition to the room station speaker or not No Edit sources Access the Edit sources screen on page 43 Go back Return to the Setup menu screen ...

Страница 57: ...it and press the knob to select the item To create a new source name do the following 1 Select New name and press the knob The edit source name text screen will be displayed with the old name deleted 2 To select text for the new name rotate the knob until the desired character is highlighted and press the knob to enter the character 3 Repeat the process to spell out the new station name Use specia...

Страница 58: ...lect Done and press the knob to apply the edits You can enable or disable a source input in the source list Sources enabled will show up in the sequence of source selection when pressing the Music button Disable sources that you do not use or want to show up in this list To enable or disable a source do the following 1 Select Source type and press the knob 2 Rotate the knob to select enabled or di...

Страница 59: ...s default set to disabled No Each room station that you want to enable the door button must be individually set to enabled Yes System information Select this option to view system information including hardware and software revision numbers Restore defaults This option is used by your system installation technician to restore factory defaults Do not select this setting ...

Страница 60: ...SmartCom Room Station Pocket Guide 46 ...

Страница 61: ...Chapter 5 Support This chapter provides information on how to contact technical support In this chapter Contacting technical support 48 Online publication library 49 ...

Страница 62: ...cket Guide 48 Contacting technical support For assistance operating this product refer to this document and any other documentation provided If you still have questions you may contact the installation company for your product ...

Страница 63: ...llowing location http www gesecurity com In the Customer Support menu select the Resource Library link After you register and log on you may search through our online library for the documentation you need 1 1 Many GE documents are provided as PDFs portable document format To read these documents you will need Adobe Reader which can be downloaded free from Adobe s website at www adobe com ...

Страница 64: ...SmartCom Room Station Pocket Guide 50 ...

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