Catalog Number: RSEN-WLV
4
TROUBLESHOOTING
GE Lighting Controls,
41 Woodford Ave., Plainville, CT 06062
Made in U.S.A.
Emergency Manual ON
An override jumper is located underneath the touchplate. This
jumper should remain in place at all times, except in the event
of unit malfunction. Remove the jumper to bypass the sensor
and turn the lights on.
LED Will Not Go On
If there is no power at the RSEN-WLV, check for 24 VAC at the
transformer secondary. Ensure that power is coming into the
transformer primary. If there is no voltage at the transformer,
re-check all wiring and connections. Verify that the sensor is
properly adjusted. Press the touchplate to turn on the lights
manually. If the LED does not light, replace the RSEN-WLV.
Lights Will Not Turn ON
• If the lights will not turn on automatically after someone
enters the room, press the touchplate to see if lights will
turn on. If so, the RSEN-WLV could be set to Manual ON
mode. Check under the touchplate to verify the setting.
• If set to Automatic ON mode, the sensor may have been
overridden by someone pressing the touchplate; allow the
RSEN-WLV to time out to verify normal operation.
• If the lights do not turn on after pressing the touchplate,
confirm that no other switches or equipment are interrupt-
ing or bypassing power to the relay, transformer or load.
Disconnect the white wire from the transformer. Wait 5
seconds and reconnect. The relay should close on
application of power and motion detection. If the relay
does not close, check the wiring. Momentarily short the
relay control leads. Red-to-white turns relay ON. If there
are still no lights, check wiring on the load side of the relay
contacts for continuity. Replace the relay, if necessary.
• If lights still do not turn on, replace the RSEN-WLV.
Lights Will Not Turn OFF
• If lights will not turn off after the set time delay, and the
LED has not lit during the time period, press the touchplate
to turn off the lights manually.
• If lights turn off, refer to items 5 and 6 under “Checkout
and Adjustment.”
• If lights do not turn off, verify that the override jumper
under the touchplate has not been removed.
• Confirm that no other switches or equipment are interrupt-
ing or bypassing power to the relay, transformer or load.
Check all connections to the relay. Momentarily short the
relay control leads. Black-to-white turns relay OFF. If lights
turn off, the RSEN-WLV is defective and should be replaced.
• If lights still do not turn off, replace the RSEN-WLV.
Emergency Service or Support 1-877-584-2685
