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Before you call for service…
Problem
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
•
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
•
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
•
This is normal.
operating time. They
door openings.
start and stop often
Temperature control dial
•
See
About the temperature control dial.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser
•
See
Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control dial
•
See
About the temperature control dial.
compartment too warm
not set cold enough.
Warm weather or frequent
•
Set the temperature control dial one step colder.
door openings.
See
About the temperature control dial.
Door left open.
•
Check to see if package is holding door open.
Package blocking air duct in
•
Check to see if package is blocking air duct in freezer
freezer compartment.
compartment.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Automatic icemaker
Icemaker power switch in
•
Move the switch to the
ON
position.
does not work
the
OFF
position.
•
Cubes may have fused to the side of the mold. Move
(on some models)
the switch to the
OFF
position, then remove the cubes.
Water supply turned off or
•
See
Installing the water line.
not connected.
Freezer compartment
•
Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
•
Level cubes by hand.
bin cause the icemaker
to shut off.
Cubes too small
Water shutoff valve connecting
•
Call the plumber to clear the valve.
refrigerator to water line may
be clogged.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control dial
•
See
About the temperature control dial.
not set cold enough.
Ice cubes have
Ice storage bin needs cleaning.
•
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
•
Wrap foods well.
to ice cubes.
Interior of refrigerator
•
See
Care and cleaning.
needs cleaning.
26
Consumer Support
Troubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions