GE Reason H49
Technical Manual
H49/EN M/C22
115
9.6.1.2
Installing a replacement product
To reinstall a replacement product:
1
Attach the product to the DIN rail
2
Connect the protective earth connection
3
Connect the power supply connection(s)
4
Establish an HTTPS connection and set the IP Address, etc.
5
Restore the other connections
9.6.2
Repair and Modification Procedure
Please follow these steps to return product to us:
1
Get the Repair and Modification Return Authorization (RMA) form
An electronic version of the RMA form is available from the following web page:
https://www.gegridsolutions.com/multilin/support/ret_proc.htm
2
Fill in the RMA form
Fill in only the white part of the form.
Please ensure that all fields marked
(M)
are completed such as:
Equipment model
Model No. and Serial No.
Description of failure or modification required (please be specific)
Value for customs (in case the product requires export)
Delivery and invoice addresses
Contact details
3
Send the RMA form to your local contact
Visit the following web page:
https://www.gegridsolutions.com/multilin/support/ret_proc.htm
4
The local service contact provides the shipping information
Your local service contact provides you with all the information needed to ship
the product:
Pricing details
RMA number
Repair centre address
If required, an acceptance of the quote must be delivered before going to
the next stage.
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