49-2000835 Rev. 3
27
Problem
Possible Cause
What To Do
My new oven doesn't
cook like my old one.
Is something wrong
with the temperature
settings?
Your new oven has a different cooking system
from your old oven and therefore may cook
differently than your old oven.
For the first few uses, follow your recipe times
and temperatures carefully and use rack
positions recommended in the Cooking Guide.
If you still think your new oven is too hot or too
cold, you can adjust the temperature yourself to
meet your specific cooking preference. See the
Settings section.
Food does not bake
properly
Oven controls improperly set.
See the Cooking Modes section.
Rack position is incorrect or rack is not level.
See the Cooking Modes section and Cooking
Guide.
Incorrect cookware or cookware of improper size
being used.
See the Cookware section.
Oven temperature needs adjustment.
See the Settings section
.
Food does not broil
properly
Oven controls improperly set.
Make sure you select the appropriate broil mode.
Improper rack position being used.
See Cooking Guide for rack location
suggestions.
Cookware not suited for broiling.
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Aluminum foil on the broil pan has not been fitted
properly or slit to drain grease.
If using aluminum foil on broil pan, wrap tightly
and add slits conforming to those in the pan to
allow grease to drain.
Oven temperature too
hot or too cold
Oven temperature needs adjustment.
See the Cooking Modes section.
Oven and/or display
appears not to work
A fuse in your home may be blown or the circuit
breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set.
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Oven is in Sabbath Mode.
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See the Sabbath Mode section.
The clock is turned off.
See the Settings section.
“Crackling” or
“popping” sound
This is the sound of the metal heating and
cooling during both the cooking and cleaning
functions.
This is normal.
Why is my range
making a "clicking"
noise when using my
oven?
Your range has been designed to maintain a
tighter control over your oven's temperature. You
may hear your oven's heating elements "click"
on and off more frequently than in older ovens to
achieve better results during baking, broiling, and
self-clean cycles.
This is normal.
Sometimes the oven
takes longer to
preheat to the same
temperature
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Cookware, food, and racks in the oven will cause
differences in preheat times. Remove excess
items to reduce preheat time.
Troubleshooting Tips ...
Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
TROUBLESHOOTING TIPS
