PROBLEM
POSSIBLE CAUSE
HOT AIR FROM
• Normal air flow cooling motor. In the refrigeration process, it is normal that heat
BOTTOM OF
be expelled in the area under the refrigerator. Some floor coverings will discolor
REFRIGERATOR
at these normal and safe operating temperatures. Your floor covering supplier
should be consulted if you object to this discoloration.
DOOR NOT CLOSING
• Door gasket on hinge side sticking or folding over. To correct, put a small
PROPERLY
amount of petroleum jelly on face of gasket.
FRESH FOOD OR
• Temperature control not set cold enough. Refer to Temperature Control section.
FREEZER COMPARTMENT
• Warm weather—frequent door openings.
TEMPERATURE
• Door left open for long time.
TOO WARM
• Package may be holding door open.
FOODS DRY OUT
• Foods not covered, wrapped or sealed properly.
FROST OR ICE
• Door may have been left ajar or package holding door open.
CRYSTALS ON
• Too frequent or too long door openings.
FROZEN FOOD
• Frost within package is normal.
SLOW ICE CUBE
• Door may have been left open.
FREEZING
• Turn temperature of freezer compartment colder.
ICE CUBES HAVE
• Old cubes need to be discarded.
ODOR/ TASTE
• Ice storage bin needs to be emptied and washed.
(on some models)
• Unsealed packages in refrigerator and/or freezer compartments may be
transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning—refer to Care and Cleaning section.
• Poor-tasting incoming water. Install a water filter—see Water Filter
Accessory section.
AUTOMATIC
• ON-STOP control in STOP (up) position.
ICEMAKER
• Water supply turned off or not connected.
DOES NOT WORK
• Freezer compartment too warm.
(on some models)
• Cubes too small—water shutoff valve connecting refrigerator to home
water line may be clogged.
• Sometimes cubes fuse to the side of the ice mold and hold the feeler arm in the
STOP (up) position. Remove this ice to restart the icemaker.
• When reaching for cubes by hand, you may have pushed the feeler arm into the
STOP (up) position by mistake.
• Piled up cubes in storage bin may cause icemaker to shut off too soon. With
icemaker feeler arm in STOP (up) position, level cubes in bin.
CUBE DISPENSER
• No ice cubes. Remove storage container. If cubes are frozen to wire arm,
DOES NOT WORK
remove cubes.
(on some models)
• No ice cubes. Icemaker turned off or water supply turned off.
• Irregular ice clumps in storage container. Break up as many as you can with
fingertip pressure and discard the remaining clumps.
PROBLEM SOLVER
(continued)
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