49-2000878 Rev. 1
29
TROUBLESHOOTING TIPS
Troubleshooting Tips ...
Before you call for service
Problem
Possible Cause
What To Do
Excessive smoking during
broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not open or
LOCKED light is on when
you want to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
3UHVVWKH
Cancel/Off
pad. Allow the oven to cool below the
locking temperature.
"LOCK DOOR" flashes in
the display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
“F— and a number or
letter” flash in the display
You have a function error code.
3UHVVWKH
Cancel/Off
pad. Allow the oven to cool for one hour.
3XWWKHRYHQEDFNLQWRRSHUDWLRQ,IWKHIXQFWLRQFRGHUHSHDWV
GLVFRQQHFWDOOSRZHUWRWKHRYHQIRUDWOHDVWVHFRQGVDQGWKHQ
reconnect power. If the function error code repeats again, call for
service.
Power outage, clock
flashes
Power outage or surge
Reset the clock. If the oven was in use, you must reset it by
pressing the
Cancel/Off
pad, setting the clock and resetting any
cooking function.
Lock Controls or Control
Lockout feature is
activated
If
LOC ON
appears in the display, the range control is locked.
Turn this feature off to use the range. See the Lock Control
feature in the Oven Controls section.
Burners do not light
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on.
See the Installation Instructions that came with your range.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.
See the Care and Cleaning of the range section.
Burner slots near the electrode, or the
round lighter port on the oval burner,
may be clogged.
Remove the burners and clean them. Check the electrode area
for burned-on food or grease. See the Care and Cleaning of the
range section.
Food residue on electrode
Lightly polish flat tip of electrode with nail file or sandpaper until
shiny.
Top burners do not burn
evenly
Improper burner assembly.
Make sure the burner caps are seated correctly. See the Care and
Cleaning of the range section.
Burner slots on the side of the burner
may be clogged.
Remove the burners for cleaning. See the Care and Cleaning of the
range section.
Burner flames are very
large or yellow
Improper air to gas ratio.
,IUDQJHLVFRQQHFWHGWR3URSDQHJDVFRQWDFWWKHWHFKQLFLDQZKR
installed your range or made the conversion.
Surface burners light but
bake and broil burners do
not.
Gas to the oven burners may have been
shut off.
The oven gas shut-off is located on the gas regulator near the
gas line attachment to your range. Locate it and flip the lever.
My oven door glass
appears to be "tinted" or
have a "rainbow" color.
The inner oven glass is coated with a
heat barrier to reflect the heat back into
the oven to prevent heat loss and keep
the outer door cool while baking.
7KLVLVQRUPDO8QGHUFHUWDLQOLJKWRUDQJOHV\RXPD\VHHWKLV
tint or rainbow color.
Drawer does not slide
smoothly or drags
The drawer is out of alignment.
Fully extend the drawer and push it all the way in. See the Care and
Cleaning of the range section.
Drawer is over-loaded or load is
unbalanced.
Reduce weight or redistribute drawer contents.
Lever is
shown closed.
38//7223(1
Sealed burner models