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Consumer Services
With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll- free!
GE Answer
Center
®
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center
®
information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center
®
service is open
24 hours a day, Monday through Saturday.
OR
Visit our Website at:
monogram.com
Monogram
Preferred Service
800.444.1845
If your Monogram appliance should ever require service, you can depend on Monogram
Preferred Service. Simply call 800.444.1845, where our Monogram Preferred Service Specialists
are available 7 a.m.–10 p.m. ET Monday through Friday and 8 a.m.–6 p.m. ET Saturday and
Sunday to coordinate your service appointment.
For Customers
With Special
Needs…
800.626.2000
GE offers, free of charge, a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to
a TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.
Service Contracts
800.626.2224
You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.
Parts and
Accessories
800.626.2002
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.