20
Operating Instructions
Safety Instructions
Consumer Support
Tr
oubleshooting T
ips
Before you call for service…
Troubleshooting Tips
Save time and money! Review the chart below and
you may not need to call for service.
Problem
Possible Causes
What To Do
Oven will not start
A fuse in your home may be blown
•
Replace fuse or reset circuit breaker.
or the circuit breaker tripped.
Power surge.
•
Unplug the microwave oven, then plug it back in.
Plug not fully inserted into wall
•
Make sure the 3-prong plug on the oven is fully
outlet.
inserted into wall outlet.
Door not securely closed.
•
Open the door and close securely.
Control panel lighted, yet
Door not securely closed.
•
Open the door and close securely.
oven will not start
START
pad not pressed after
•
Press
START.
entering cooking selection.
Another selection entered
•
Press
PAUSE/CLEAR.
already in oven and
PAUSE/CLEAR
pad not pressed to cancel it.
Cooking time not entered after
•
Make sure you have entered cooking time after
pressing
TIME COOK.
pressing
TIME COOK.
PAUSE/CLEAR
was pressed accidentally.
•
Reset cooking program and press
START.
Food weight not entered after
•
Make sure you have entered food weight after
selecting
AUTO DEFROST.
selecting
AUTO DEFROST.
SENSOR ERROR message
During the
Sensor cooking
•
Close the door and press
START
immediately.
appears on display
program, the door was opened
before steam could be detected.
Steam was not detected in
•
Use
Time Cook
to heat for more time.
maximum amount of time.
Control panel does
The control has been locked.
•
See the
Help
feature section.
not work
Food amount too large
Sensor Reheat is for single
•
Use
Time Cook
for large amounts of food.
for Sensor Reheat
servings of recommended foods.
Things That Are Normal With Your Microwave Oven
■
Steam or vapor escaping from around
the door.
■
Light reflection around door or outer case.
■
Dimming oven light and change in
the blower sound at power levels other
than high.
■
Dull thumping sound while oven is
operating.
■
TV/radio interference might be noticed
while using the microwave. Similar to the
interference caused by other small
appliances, it does not indicate a problem
with the microwave. Plug the microwave
into a different electrical circuit, move the
radio or TV as far away from the microwave
as possible, or check the position and signal
of the TV/radio antenna.