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24

49-2000927   Rev. 0

Troubleshooting Tips ...

 Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Cause

What To Do

Surface units will not maintain 

a rolling boil or cooking is not 

fast enough

Improper cookware being used.

Use pans which are flat and match the diameter of the surface unit selected.

In some areas, the power (voltage) 

may be low.

Cover pan with a lid until desired heat is obtained.

Surface units do not work 

properly

A fuse in your home may be blown or 

the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Cooktop controls improperly set.

Check to see the correct control is set for the surface unit you are using.

Surface unit stops glowing 

when turned to a lower setting

The unit is still on and hot.

This is normal.

Scratches (may appear as 

cracks) on cooktop glass 

surface

Incorrect cleaning methods being 

used.

Scratches are not removable. Tiny scratches will become less visible in time 

as a result of cleaning.

Cookware with rough bottoms being 

used or coarse particles (salt or sand) 

were between the cookware and the 

surface of the cooktop. Cookware has 

been slid across the cooktop surface.

To avoid scratches, use the recommended cleaning procedures. Make sure 

bottoms of cookware are clean before use, and use cookware with smooth 

bottoms.

Areas of discoloration on the 

cooktop

Food spillovers not cleaned before 

next use.

See the Cleaning the glass cooktop section.

Hot surface on a model with a light-

colored cooktop.

This is normal. The surface may appear discolored when it is hot. This is 

temporary and will disappear as the glass cools.

Plastic melted to the surface

Hot cooktop came into contact with 

plastic placed on the hot cooktop.

See the Glass surface—potential for permanent damage section in the 

Cleaning the glass cooktop section.

Pitting (or indentation) of the 

cooktop

Hot sugar mixture spilled on the 

cooktop.

Call a qualified technician for replacement.

Frequent cycling off and on of 

surface units

Improper cookware being used.

Use only flat cookware to minimize cycling.

My new oven doesn't cook 

like my old one. Is something 

wrong with the temperature 

settings?

Your new oven has a different 

cooking system from your old oven 

and therefore may cook differently 

than your old oven.

For the first few uses, follow your recipe times and temperatures carefully. 

If you still think your new oven is too hot or too cold, you can adjust the 

temperature yourself to meet your specific cooking preference. 

NOTE:

 This 

adjustment affects Bake, and Convection Bake temperatures; it will not affect 

Convection Roast, Broil or Clean.

Food does not bake properly

Oven controls improperly set.

See the Cooking Modes section.

Rack position is incorrect or rack is 

not level.

See the Cooking Modes section and Cooking Guide.

Incorrect cookware or cookware of 

improper size being used.

See the Cookware section.

Oven temperature needs adjustment.

See the Special Features section.

Ingredient substitution

Substituting ingredients can change the recipe outcome.

Food does not broil properly

Oven controls improperly set.

Make sure you select the appropriate broil mode. 

Improper rack position being used.

See Cooking Guide for rack location suggestions.

Food being cooked in a hot pan.

Make sure cookware is cool.

Cookware not suited for broiling.

Use a pan specifically designed for broiling.

Aluminum foil used on the broiling 

pan and grid has not been fitted 

properly and slit as recommended.

If using aluminum foil conform to pan slits. 

In some areas the power (voltage) 

may be low.

Preheat the broil element for 10 minutes.

Oven temperature too hot or 

too cold

Oven temperature needs adjustment.

See the Special Features section.

Oven does not work or 

appears not to work

A fuse in your home may be blown or 

the circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

See the Using the Oven section.

Oven is in Sabbath Mode.

Verify, that the oven is not in Sabbath Mode. See the Special Features section.

“Crackling” or “popping” 

sound

This is the sound of the metal heating 

and cooling during both the cooking 

and cleaning functions.

This is normal. 

TROUBLESHOOTING 

TIPS

Содержание JB655

Страница 1: ...MATION 3 USING THE RANGE Surface Units 7 Cookware for Radiant Glass Cooktop 9 Oven Controls 10 Special Features 11 Oven Racks 12 Aluminum Foil and Oven Liners 12 Cookware 12 Cooking Modes 13 Cooking Guide 14 Air Fry Cooking Guide 15 CARE AND CLEANING Cleaning the Range Exterior 16 Cleaning the Range Interior 18 Cleaning the Glass Cooktop 20 Oven Light 22 Oven Door 23 Storage Drawer 23 TROUBLESHOOT...

Страница 2: ...es into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you need them Register your GE appliance now online Helpful websites and phone numbers are available in the Consumer Support section of this Owner s Manual You may also mail in the pre printed registratio...

Страница 3: ... appliance only for its intended purpose as described in this Owner s Manual Have your range installed and properly grounded by a qualified installer in accordance with the provided installation instructions Any adjustment and service should be performed only by a qualified installer or service technician Do not attempt to repair or replace any part of your range unless it is specifically recommen...

Страница 4: ... enough to burn even though they are dark in color During and after use do not touch or let clothing or other flammable materials contact the surface units areas nearby the surface units or any interior area of the oven allow sufficient time for cooling first Other surfaces of the appliance may become hot enough to cause burns Potentially hot surfaces include the cooktop areas facing the cooktop o...

Страница 5: ... of a container should be turned toward the center of the range without extending over nearby surface units When preparing flaming foods under a hood turn the fan on If power is lost to an electric cooktop while a surface unit is ON the surface unit will turn back on as soon as power is restored In the event of power loss failure to turn all surface unit knobs to the OFF position may result in ign...

Страница 6: ...structions for safe operation Do not touch oven surfaces during self clean operation Keep children away from the oven during self cleaning Failure to follow these instructions may cause burns Before operating the self clean cycle remove pans shiny metal oven racks and other utensils from the oven Only gray porcelain coated oven racks may be left in the oven Do not use self clean to clean other par...

Страница 7: ...cooking indicating the control is maintaining your desired setting Be sure you turn the control knob to OFF when you finish cooking Models with a Dual Ring surface element only Melt setting on some models will melt chocolate or butter Using the Warming Zone WARNING FOOD POISON HAZARD Bacteria may grow in food at temperatures below 140 F Always start with hot food Do not use warm setting to heat co...

Страница 8: ...f new parts and insulating materials and will disappear in a short time NOTE On models with light colored glass cooktops it is normal for the cooking zones to change color when hot or cooling down This is temporary and will disappear as the glass cools to room temperature The surface unit will cycle on and off to maintain your selected control setting It is safe to place hot cookware on the glass ...

Страница 9: ...pans can cause permanent damage to cooktop glass The enamel can melt and bond to the ceramic cooktop Glass ceramic Poor performance Will scratch the surface Stoneware Poor performance May scratch the surface Cast Iron not recommended unless designed specifically for glass cooktops Poor conductivity and slow to absorb heat Will scratch the cooktop surface Check pans for flat bottoms by using a stra...

Страница 10: ...e using the keys individually and a third time to accept the change or allow time to be displayed 10 Timer Works as a countdown timer Press the Timer pad and the pads to program the time in hours and minutes Press the Start pad The timer countdown is complete To turn the timer off press the Timer pad 11 Delay Time Delays when the oven will turn on Use this to set a time when you want the oven to s...

Страница 11: ...t beep when a button is pressed Convection Broil Cook Time Timer Clock and Delay Time functions Sabbath mode can only be used with Bake NOTE The oven light comes on automatically on some models when the door is opened and goes off when the door is closed The bulb may be removed See the Oven Light Replacement section On models with a light switch on the control panel the oven light may be turned on...

Страница 12: ... crust If using dark and coated cookware check food earlier than minimum cook time If undesirable results are obtained with this type of cookware consider reducing oven temperature by 25º F next time Shiny pans can produce more evenly cooked baked goods such as cakes and cookies Glass and ceramic pans heat slowly but retain heat well These types of pans work well for dishes such as pies and custar...

Страница 13: ...ncreases smoking spattering and the possibility of fats igniting For best performance center food below the broil heating element Try broiling foods that you would normally grill Adjust rack positions to adjust the intensity of the heat to the food Place foods closer to the broil element when a seared surface and rare interior is desired Thicker foods and foods that need to be cooked through shoul...

Страница 14: ...ed in sauce avoid Broil Hi modes Broil skin side down first Watch food closely when broiling For best performance when broiling center food below the broil heating element Broil Lo Bake 3 or 4 Boneless chicken breasts Broil Lo Bake 3 or 4 If breaded or coated in sauce avoid Broil Hi modes Broil skin side down first Watch food closely when broiling For best performance when broiling center food bel...

Страница 15: ...n a single layer on the pan do not overload the pan Always check internal food temperature to confirm minimum safe temperatures have been reached Minimum safe food temperatures can be found on packages and at IsItDoneYet gov FOOD TYPE RECOMMENDED RACK POSITION S RECOMMENDED SET TEMPERATURES F RECOMMENDED COOK TIME MIN NOTES Fresh boneless fish or poultry pieces breaded such as nuggets tenders fill...

Страница 16: ... the control panel after each use Clean with mild soap and water or vinegar and water rinse with clean water and polish dry with a soft cloth Do not use abrasive cleansers strong liquid cleansers plastic scouring pads or oven cleaners on the control panel they will damage the finish Oven Exterior Do not use oven cleaners abrasive cleansers strong liquid cleansers steel wool plastic scouring pads o...

Страница 17: ... this manual NOTE DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as control knobs If unintentional contact of cleaners with plastic parts does occur clean plastic part with a sponge and mild detergent mixed with warm water DO USE DO NOT USE Soft clean cloth or sponge Microfiber cloth Abrasive cloths paper towels scrubbing sponges with or without soap scouring o...

Страница 18: ...e latch Allow the oven to cool Press the Self Clean pad and a default self clean time is displayed The clean time can be changed to any time between 3 00 and 5 00 hours by using the pads to enter a different time and pressing Start For heavily soiled ovens the maximum 5 hour clean time is recommended If you wish to use the default time press the Start pad immediately after pressing the Self Clean ...

Страница 19: ...to the left and right edges NOTE Using other cooking oils will cause a discoloring or a rust like color residue on the racks and cavity sides To clean this residue use a soap and water or a vinegar and water solution Rinse with clean water and dry with a soft cloth Oven Heating Elements Do not clean the bake element or the broil element Any soil will burn off when the elements are heated To clean ...

Страница 20: ...h cleaning pad for ceramic cooktops rub the residue area applying pressure as needed 4 If any residue remains repeat the steps listed above as needed 5 For additional protection after all residue has been removed polish the entire surface with ceramic cooktop cleaner and a paper towel Heavy Burned On Residue 1 Allow the cooktop to cool 2 Use a single edge razor blade scraper at approximately a 45 ...

Страница 21: ...s can cause pitting of the surface of your cooktop not covered by the warranty unless the spill is removed while still hot Special care should be taken when removing hot substances Be sure to use a new sharp razor scraper Do not use a dull or nicked blade 1 Turn off all surface units Remove hot pans 2 Wearing an oven mitt a Use a single edge razor blade scraper to move the spill to a cool area on ...

Страница 22: ... cover counterclockwise 1 4 turn until the tabs of the glass cover clear the grooves of the socket Wearing latex gloves may offer a better grip 2 Remove the bulb by turning it counter clockwise To replace 1 Replace bulb with a new 40 watt appliance bulb Insert the bulb and turn it clockwise until it is tight 2 Place the tabs of the glass cover into the grooves of the socket Turn the glass cover cl...

Страница 23: ...slot The notch in the hinge arm must be fully seated into the bottom of the slot Repeat for right side 3 Fully open the door If the door will not fully open the indentation is not seated correctly in the bottom edge of the slot 4 Push the hinge locks up against the front frame of the oven cavity to the locked position 5 Close the oven door To remove the drawer 1 Pull the drawer out until it stops ...

Страница 24: ...nt cycling off and on of surface units Improper cookware being used Use only flat cookware to minimize cycling My new oven doesn t cook like my old one Is something wrong with the temperature settings Your new oven has a different cooking system from your old oven and therefore may cook differently than your old oven For the first few uses follow your recipe times and temperatures carefully If you...

Страница 25: ...eavily soiled Clean up heavy spillovers before starting the clean cycle Heavily soiled ovens may need to self clean again or for a longer period of time LOCK DOOR flashes in the display The self clean cycle has been selected but the door is not closed Close the oven door Latch the door DOOR LOCK light is on when you want to cook The oven door is locked because the temperature inside the oven has n...

Страница 26: ...ED lamps EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law This limited warranty is extended to the original purchaser and any succeeding owner for products pu...

Страница 27: ... x 1 x 13 Large Broiler Pan 12 x 1 x 16 XL Broiler Pan 17 x 1 x 19 1 4 Parts Oven racks Oven elements Light bulbs Cleaning Supplies CitruShine Stainless Steel Wipes Stainless Steel Appliance Cleaner Non scratch Cleaning Pads for Ceramic Cooktops Ceramic Cooktop Cleaner Ceramic Cooktop Scraper Kit Kit includes cream and cooktop scraper The large broiler pan does not fit in 20 24 ranges The XL broil...

Страница 28: ...scounts that are available while your warranty is still in effect You can purchase it on line anytime GE Appliances Services will still be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours Remote Connectivity For assistance with wireless network connectivity for models with remote enable visit our website at GEAppliance...

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