Catalog Number: RSEN-W12
4
TROUBLESHOOTING
GE Lighting Controls,
41 Woodford Ave., Plainville, CT 06062
Made in U.S.A.
Emergency Manual ON
An override jumper is located underneath the touchplate. This
jumper should remain in place at all times, except in the event
of unit malfunction. Remove the jumper to bypass the sensor
and turn the lights on.
LED Will Not Go On
Verify that the lighting circuit has power. Verify that the sensor
is properly adjusted. Press the touchplate to turn on the lights
manually. If the LED does not light, replace the RSEN-W12.
Lights Will Not Turn ON
• If the lights will not turn on automatically after someone
enters the room, press the touchplate to see if lights will
turn on. If so, the RSEN-W12 could be set to Manual ON
mode. Check under the touchplate to verify the setting.
• If set to Automatic ON mode, the sensor may have been
overridden by someone pressing the touchplate; allow the
RSEN-W12 to time out to verify normal operation.
• If the lights do not turn on after pressing the touchplate,
confirm that no other switches or equipment are interrupt-
ing or bypassing power to the sensor or the load.
• If lights still do not turn on, replace the RSEN-W12.
Lights Will Not Turn OFF
• If lights will not turn off after the set time delay, and the
LED has not lit during the time period, press the touchplate
to turn off the lights manually.
• If lights turn off, refer to items 5 and 6 under “Checkout
and Adjustment.”
• If lights do not turn off, verify that the override jumper
under the touchplate has not been removed.
• Confirm that no other switches or equipment are interrupt-
ing or bypassing power to the RSEN-W12 or the load.
• If lights still do not turn off, replace the RSEN-W12.
Emergency Service or Support (888) 852-2778
