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GFK-2357A

6" QuickPanel View Keypad

Troubleshooting

The tables contained in this appendix can be used to identify and remedy
problems that can occur with the 6" QuickPanel View Keypad.

P o w e r u p

P o c k e t I n t e r n e t E x p l o r e r

Problem

Suggested remedy

Blank screen.

No power:

Check all power connections to the

QuickPanel CE.

Backlight failed:

This is further indicated when the

bottom LED glows amber. The LED will only light if both
top and bottom backlights have failed.

Backlight timer expired:

Touch screen to reactivate.

Problem

Suggested remedy

Cannot access any URLs when using
a dial-up connection to an ISP.

If you have previously set up an IP address on a local
Ethernet Network, it must be cleared. Disconnect your
Ethernet cable and reboot.
Your ISP will reassign an IP address when you reconnect
the cable.

Содержание IC754VSI06SKD

Страница 1: ...GE Intelligent Platforms Hardware User s Guide GFK 2357A 6 QuickPanel View Keypad IC754VSI06SKD IC754VGI06SKD Intermediate Color April 2010...

Страница 2: ...the information contained herein does not purport to cover all details or variations in hardware or software nor to provide for every possible contingency in connection with installation operation or...

Страница 3: ...s unavailable Technical Support Email support ip ge com Customer Care Email customercare ip ge com Primary language of support English Europe the Middle East and Africa Online Technical Support www ge...

Страница 4: ......

Страница 5: ...and without notice 2007 GE Intelligent Platforms Americas All rights reserved QuickPanel View and QuickPanel Control are trademarks of GE Intelligent Platforms Americas in the United States and other...

Страница 6: ...anual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correc...

Страница 7: ...s CE NET 13 Working with Windows CE 13 Pocket Internet Explorer 14 Backup 16 Reboot 17 Storage Manager 18 System Information 18 Copy Project to Flash Card 19 Emulate PPC 19 HTTP File Transfer Utility...

Страница 8: ...er Management 56 Battery Backup 56 Real time Clock 57 Configuring SNTP 58 A1 Design Specifications 61 Physical 61 DC Power 61 Display 62 Front Panel 62 Keypad 62 Touch Screen 62 CPU 62 Memory 63 Memor...

Страница 9: ...e attractive The 6 QuickPanel View Keypad is an all in one microcomputer designed for maximum flexibility The design based on an advanced XScale microprocessor brings together a high resolution touch...

Страница 10: ...damage to equipment ensure that the DC supply is disconnected from power and that the leads are not energized before attaching them to the unit s power supply plug To connect a DC power supply 1 Using...

Страница 11: ...To skip running any programs included in the StartUp folder tap Don t run StartUp programs The splash screen disappears automatically after about 5 seconds The Windows CE desktop then becomes visible...

Страница 12: ...s or touch screen sensitivity or do not want to save the changes remove AC power from the 24VDC supply 3 To save changes to operating system settings e g brightness touch screen sensitivity run Backup...

Страница 13: ...the operational temperature limits These considerations could include shading for the QuickPanel and its cabinet with awnings or other solar opaque materials avoiding a due East or West facing of the...

Страница 14: ...nting clamps hold the unit in place by tension alone No drilling is required Do not damage the gasket attached to the back of the QuickPanel View Keypad s bezel This gasket prevents shock hazards and...

Страница 15: ...GFK 2357A 6 QuickPanel View Keypad 7 We l c o me Getting Started...

Страница 16: ......

Страница 17: ...tion 14 To configure a LAN connection 15 To configure a Proxy server 15 Backup 17 To run the Backup program 17 Reboot 18 To reboot the system 18 Storage Manager 19 System Information 19 To run the Sys...

Страница 18: ...switches and battery The following diagram shows the physical layout of the QuickPanel View Keypad and the locations of ports and connections Caution Remove power from the QuickPanel View before openi...

Страница 19: ...iew Keypad 11 LEDs Touch screen LCD display See page 28 Power supply socket See page 2 Hinged access cover for expansion see page 49 and battery see page 56 Not to scale Bottom Ethernet port See page...

Страница 20: ...k Di ag r am The 6 QuickPanel View Keypad is based on the XScale microprocessor and employs large scale integration to provide high performance with a small footprint The following block diagram illus...

Страница 21: ...ng system starts automatically following a power up or reset of the QuickPanel View Keypad For more on Windows CE visit www microsoft com windows embedded windowsce default mspx W o rk i n g w i t h W...

Страница 22: ...b pages and download from FTP sites Pocket Internet Explorer supports JScript Java support can be added from third party sources Pocket Internet Explorer does not support VBScript however VBScript com...

Страница 23: ...4 Tap OK 5 To save the settings run Backup see page 16 To configure a LAN connection 1 Start Pocket Internet Explorer 2 From the Tools menu choose Options TheInternet Options dialog box appears 3 On...

Страница 24: ...gs run Backup see page 16 Ba ck u p Backup saves changes that you make to the Windows Registry or Desktop to Flash memory This utility is required because the QuickPanel View Keypad is not battery pow...

Страница 25: ...of the Windows CE operating system then restarts the QuickPanel View This ensures all open files are closed properly To reboot the system 1 To save changes to system configurations run Backup see pag...

Страница 26: ...n line help is available S y s t e m I n f o r m a t i on System Information is a custom utility that displays a splash screen with the following information Operating System version For example Windo...

Страница 27: ...x appears The system copies the project onto the blank CF Card To update a Machine Edition project You can update a Proficy Machine Edition application currently stored on the QuickPanel View Keypad w...

Страница 28: ...i e w QuickPanel View Keypad Software 20 6 QuickPanel View Keypad GFK 2357A 2 2 Start the ActiveSync session When installation of third party software is complete close the dialog box to deactivate Em...

Страница 29: ...The HTTP utility currently supports two file transfer commands COPY and DELETE Note In order to function the HTTP File Transfer utility requires both computers to have web servers that support PUT fu...

Страница 30: ...called MyFileBACKUP txt from the webfiles directory under the web server at HTTP MyServer F TP S er v e r The FTP Server included with the QuickPanel View supports both standard RFC 959 and Explicit...

Страница 31: ...server to have a signed server certificate it can use to prove it is the actual machine the client wanted to reach and not an imposter This mode is active when both Support Secure Connection and Requ...

Страница 32: ...inserted it will still work provided the CF card s device name did not change during reinsertion A server certificate is a special type of document which contains information about the server s settin...

Страница 33: ...can be transferred to FTP Clients as a trusted source Certificates may be managed through snap in s to the Microsoft Management Console or other third party management consoles A Backup should be perf...

Страница 34: ......

Страница 35: ...1 To add a virtual private network or PPP over Ethernet 42 To change the default device properties 44 To change the default TCP IP settings 44 CF Port 45 Ethernet 46 To set an IP address 47 To set up...

Страница 36: ...320 x 240 pixels and it supports a maximum of 65 536 colors 256 colors simultaneously A timer feature lets you configure the backlight to turn off automatically thus extending its life To adjust the...

Страница 37: ...ad 29 To configure backlight auto turn off 1 In the Control Panel double tap Display and choose the Backlight tab The Backlight dialog box appears 2 Select Auto turn off backlight while on external po...

Страница 38: ...View Keypad is properly calibrated this translates into a grid of touch cells on the face of the display Although you can use your finger to actuate the touch screen use of a blunt stylus is recommend...

Страница 39: ...ctions given to calibrate the touch screen 5 Tap the screen to preserve the new setting or wait out the time limit to revert to previous settings 6 To save the settings run Backup see page 16 To set t...

Страница 40: ...ad GFK 2357A 3 2 Choose the Double Tap tab 3 Double tap the grid to enter a setting 4 Double tap the test icon to check the setting If the test icon doesn t change when you double tap it double tap th...

Страница 41: ...roke Example topic in Machine Edition Online Help K ey p a d O p e ra t i o n In general the keys report and operate in the same manner as those on a standard keyboard but note the following An additi...

Страница 42: ...function alpha keypad and on the numeric keypad If Fn is not active the function keys report as F1 through F26 and the numeric keys report as 0 to 9 the decimal point and the minus symbol If Fn is ac...

Страница 43: ...rator date input device An icon in the system tray lets you view or hide the SIP To show hide the Soft Input Panel On the system tray of the task bar double tap the icon The Soft Input Panel appears d...

Страница 44: ...l in system tray check box 4 Tap OK 5 To save the settings run Backup see page 16 The Soft Input Panel provides a standard QWERTY key layout with numeric keys at the top row as illustrated in the foll...

Страница 45: ...e CTRL and ALT keys behave the same as the SHIFT key To reset SIP location In the event the user accidentally drops the SIP off screen and can t drag it back on screen the following steps will reset t...

Страница 46: ...ng table Note Pin 14 is fused with a field replaceable 1 0A fast blow fuse R e co m m e n de d C a b l i n g f or T I A E I A 42 2 or T I A EI A 48 5 The COM1 port on the QuickPanel View provides conn...

Страница 47: ...nsmitting and receiving devices must be provided This return path is separate from the Rx and Tx data lines and the other 422 485 signals supported by the QuickPanel View and may be provided by a sepa...

Страница 48: ...used for attaching the cable shield in these applications Caution Do not connect Signal Ground pin 7 to Frame Ground pin 1 on the QuickPanel View Keypad except in the specific and limited circumstance...

Страница 49: ...or direct connection Device dialog box or Next for dial up Modem dialog box If you are adding a dial up connection the following dialog box appears 8 Type the destination Country region code Area code...

Страница 50: ...rivate Network to configure a VPN connection Select PPP over Ethernet for a PPPoE connection 5 Tap Next The VPN or PPPoE Connection window appears depending on the connection type 6 Enter the Host Nam...

Страница 51: ...ickPanel View Keypad to emulate a terminal attached via a modem link Hayes compatible to COM1 A terminal emulation definition is added as a unique session 4 To save the settings run Backup see page 15...

Страница 52: ...e it The Copy Project to Flash Card utility see page 19 lets you transfer Proficy Machine Edition projects between QuickPanel View Keypad units via CF Cards No Compact Flash cards are supplied with th...

Страница 53: ...t Configuration Protocol Using this method uniquely specify the numeric addresses for the QuickPanel View the Subnet Mask and the Default Gateway if applicable Note There must be a DHCP server on the...

Страница 54: ...ia DHCP automatic Specify an IP address manual 4 Enter the IP Address Subnet Mask and Default Gateway numbers obtained from your network administrator manual method only 5 Tap OK 6 To save the setting...

Страница 55: ...ur QuickPanel View Keypad In the Device description box type a description 3 Tap OK 4 In the Control Panel double tap Owner The Owner Properties dialog box appears 5 On the Network ID tab type your as...

Страница 56: ...Folder specifies the folder named MyFolder on a computer with the name MyRemoteComputer 3 Press ENTER The resource specified is displayed as a collection of files and folders It can take a few moments...

Страница 57: ...screws must be used when installing an expansion card Caution Disconnect the AC power from your 24 VDC power supply before opening the QuickPanel View Keypad Working on a live unit may result in damag...

Страница 58: ...tch is set to OFF the QuickPanel View Keypad operates normally displaying the startup splash screen You can skip running the startup applications by tapping the Don t run StartUp Programs button on th...

Страница 59: ...ge to equipment and injury to personnel Always use anti static precautions i e grounded wrist strap when accessing the interior of the unit Do not allow conductive material liquid or solid to contact...

Страница 60: ...utility is run FLASH memory has a limited write cycle lifetime That is the physical memory devices wear out after approximately 100 000 cycles minimum so it is advisable to limit file operations such...

Страница 61: ...ions The other 18 8 MB is split between two functions an object store for temporary file storage and the main memory for running programs Typically compressed programs stored in FLASH are expanded and...

Страница 62: ...rovides 512 KB of non volatile storage for the QuickPanel View Keypad s initialization program This program configures the QuickPanel View Keypad hardware then starts the operating system s execution...

Страница 63: ...t the electronics of the QuickPanel To install additional DRAM 1 Disconnect AC power from the 24VDC supply 2 With a small screwdriver carefully remove the top rear access cover 3 Insert the new DIMM c...

Страница 64: ...wer for the real time clock and SRAM is provided by a non rechargeable internal lithium battery 3VDC BR2032 ensuring that no loss of data occurs when the main 24VDC supply is removed Backup power is e...

Страница 65: ...ear Month Day Hour Minute Second The time is set from the Windows CE interface and retained through a power cycle if battery backup is available Daylight saving time is enabled by a check box within t...

Страница 66: ...e servers are intended for general SNTP time service needs and usually enable public access It is recommended that you use second level time servers for normal SNTP time server configuration because t...

Страница 67: ...Note Tap Update Now after making changes in any box 2 To add or modify SNTP settings select the SNTP tab 3 To enable SNTP ensure the Enable SNTP check box is selected 4 Enter the time server name in...

Страница 68: ......

Страница 69: ...in 301 1 mm Depth 2 37 in 60 1 mm Bezel dimensions Height 10 34 in 262 6 mm Width 13 26 in 336 8mm Depth 0 38 in 9 7 mm Weight 5 2lb 2 36 kg Input Voltage 12 VDC 20 regulated power supply or 24 VDC 2...

Страница 70: ...X 240 Fabrication Passive STN Transmissive Backlight Cold Cathode Fluorescent CCFL rated half life 40 000 hours1 Luminance 150 NITs Bezel Material Valox 37062 Membrane Material Lexan HP60 3 LEDs Botto...

Страница 71: ...0 pin DIMM Memory Type SDRAM Maximum DRAM 64 MB Maximum Devices Module 4 Bus Width 32 bits Bus Speed 100 MHz or faster Voltage 3 3 VDC CAS Latency CL 3 Refresh Type Self Refresh Cycle Time 64 ms maxim...

Страница 72: ...xposure Ethernet IEEE 802 3 10BaseT 100BaseTX Auto negotiate Full or half duplex RJ45 connector Two status LEDs Maximum cable length 30M Serial COM1 Speed Mounting h w Fuse EIA232C EIA485 DP25S female...

Страница 73: ...c a t i o n s GFK 2357A 6 QuickPanel View Keypad 65 Ba t t er y C a l e n d a r C l o ck Type BR2032 3V 190 mAh lithium Life Approximate 5 years Resolution 1 second Accuracy 2 to 3 minutes per month R...

Страница 74: ...dard and equivalent CSA standard Explosive Atmospheres Directive European Safety for Hazardous Locations Equipment Group II Category 3 ATEX when mounted in an IP66 rated panel Certification in accorda...

Страница 75: ...ons to the QuickPanel CE Backlight failed This is further indicated when the bottom LED glows amber The LED will only light if both top and bottom backlights have failed Backlight timer expired Touch...

Страница 76: ...eading to delayed response to touch inputs Corrupted external flash drives may be corrected with Storage Manager See Storage Manager on page 18 After adding expansion memory in the DIMM connector the...

Страница 77: ...47 cutout 4 see also design specificatons D design specifications 61 device properties configuring 43 DHCP Dynamic Host Configuration Protocol 45 dial up connection 40 dip switches 50 displaying real...

Страница 78: ...chine Edition 14 19 44 programs start menu 14 proxy server 15 R real time clock 57 displaying 58 setting 57 59 reboot 17 S serial ports 38 setting double tap sensitivity 31 sensitivity 30 IP address 4...

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