14
Before you call for service…
Problem
Possible Causes
What To Do
Small amount of water
Inadequate load size for steam
• If using the
Steam Dewrinkle
cycle, manually reduce
on floor in front of dryer
cycle selected, excess steam
time. If using the
Steam Refresh
cycle, add more
condenses inside cabinet and
garments
to
the
load.
leaks out
Water on floor in back
Loose water hose connection to
•
Tighten
connection.
of dryer
valve
Hose missing rubber washer at
• Install rubber washer provided with hose.
connection with valve
Water drips from door
Steam condenses on inner door
•
This
is
normal.
when opened after
a Steam Cycle
Cannot see steam at
Steam released at different
•
This
is
normal.
beginning of cycle
time in cycle
Cannot see steam at any
The steam nozzle might be
•
Call
800.GE.CARES
to order nozzle replacement kit
time during the cycle
clogged with debris from your
WE25M71
or to request a service technician to replace this
water supply
for you.
Garments still wrinkled
Too many garments
• Load fewer garments; manually increase time.
after steam cycle
Dryer continues to
Extended/Dewrinkle Tumble
•
Ensure
Extended/Dewrinkle Tumble
option is not selected.
tumble after display
was selected
For
the
Steam Refresh
cycle,
Extended/Dewrinkle Tumble
says complete
will automatically be turned on and cannot be turned off.
Garments are wet after
Lint filter not clean
•
Clean
lint
filter
Steam cycle
Load is children/infant garments
• Use
the
Steam Refresh
cycle.
No numbers displayed
Dryer is continuously
• This is normal. When the dryer senses a low level of
during cycle, only lights
monitoring the amount of
moisture in the load, the dryer will display the dry time
moisture in the clothes
remaining.
Time Remaining
The estimated time may change
• This is normal.
jumped to a
when a smaller load than usual
lower number
is drying
Dryer is running but
The Extended/Dewrinkle
• This is normal. During
Extended/Dewrinkle Tumble
, the
00 is displayed in
Tumble option was chosen
time remaining is not displayed. The extended tumbling
Time Remaining
option lasts approximately 60 minutes; dewrinkle 60 minutes.
Clothes are still wet
The door was opened mid-cycle.
• A dry cycle must be re-selected each time a new load
and dryer shuts off
The load was then removed from
is put in.
after a short time
the dryer and a new load put in
without selecting a new cycle
Small load
• When drying 3 items or less, choose
Speed Dry
or
Timed Dry
.
Load was already dry except
•
Choose
Speed Dry
or
Timed Dry
to dry damp collars
for collars and waistbands
and waistbands. In the future, when drying a load with
collars and waistbands, choose
More Dry
.
Dryer is not level
• Move dryer to an even floor space or adjust leveling legs
as necessary until even.
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