Consumer
S
uppor
t
Tr
oubleshooting
Tips
Operating
Instructions
Safety
Instructions
13
Problem
Possible Causes
What To Do
Dishes don’t dry
Low inlet water
•
Make sure inlet water temperature is at least 120°F.
temperature
•
Select
HEATED DRY.
•
Use
HOT START
option.
•
Select a higher cycle, such as
POTS & PANS
.
Rinse agent dispenser
•
Check the rinse agent dispenser and fill as required.
is empty
Dishes and flatware
Inlet water temperature •
Run hot water faucet prior to connecting the Unicouple to purge cold
not clean
is below 120°F.
water from the hot water line.
•
Use
HOT START
and
POTS & PANS
.
•
Raise the water heater temperature to 120°F.
Too little detergent
•
See
Using the dishwasher
section, refer to
Proper Use of Detergent
for
detergent recommendations.
Old or damp powdered •
See
Using the dishwasher
section, refer to
Proper Use of Detergent
for
detergent
detergent recommendations.
Water pressure is
•
Turn on a faucet. Is water coming out more slowly than usual? If so,
temporarily low
wait until pressure is normal before using your dishwasher.
Improper rack loading
•
Make sure large dishware does not block detergent dispenser or wash arm.
Spots and filming
•
Use
Jet-Dry
®
or
Cascade Crystal Clear
®
rinse agents to remove spots
on glasses and
and prevent new film buildup.
flatware
•
To remove stubborn spots and pre-existing film from glassware:
1
Remove all metal utensils from the dishwasher.
2
Do not add detergent.
3
Select the longest cycle.
4
Start the dishwasher and allow to run until the detergent cup opens.
Dishwasher will now be in the main wash.
5
Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6
Close the door and allow to complete the cycle. If vinegar rinse
doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric
acid crystals instead of vinegar.
Cloudiness on
Combination of soft
•
This is called
etching
and is permanent. To prevent this from
glassware
water and too much
happening, use less detergent if you have soft water. Wash glassware in
detergent
the shortest cycle that will get it clean.
Water temperature
•
Lower the water heater temperature.
entering the dishwasher
exceeds 150°F.
Detergent cup lid
Timer dial is not in the
•
Turn the timer dial to
OFF
.
won’t latch
OFF
position
Detergent left in
Dishes are blocking the •
Reposition the dishes.
dispenser cups
detergent cups
Steam
This is normal
•
Steam comes through the vent by the door latch during drying and
when water is being pumped out.
Black or gray
Aluminum utensils have •
Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Extremely hard water
Low inlet water
temperature
Overloading the
dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser
empty
Too little detergent
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