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49-2001190 Rev. 0
Troubleshooting Tips ...
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TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Fan Noise
A cooling fan may automatically turn on and off.
This is normal on models with a cooling fan. The cooling fan
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oven is turned off.
“Crackling” or “popping”
sound
This is the sound of the metal heating and cooling
during both the cooking and cleaning functions.
This is normal.
Why is my range making a
"clicking" noise when using
my oven?
Your range cycles the heating elements by turning
relays on and off to maintain the oven temperature.
This is normal.
Oven light does not work
Light bulb is loose or defective.
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replace the bulb.
Pad operating light is broken.
Call for service.
Oven will not self-clean
The temperature is too high to set a self-clean
operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set.
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Oven door will not open or
light is on when you want
to cook.
The oven door is locked because the temperature
inside the oven has not dropped below the unlocking
temperature.
Press the Cancel pad. Allow the oven to cool below the
unlocking temperature.
flashes in the display
The self-clean cycle has been selected but the door
is not closed.
Close the oven door.
Oven door will not open after
a self-clean cycle
Oven too hot.
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, and allow the oven to cool below unlocking temperature.
Excessive smoking during
self-clean cycle
Excessive soil or grease in oven cavity.
Press the Cancel pad. Open the windows to rid the room of
smoke. Wait until the
light goes off. Wipe up the excess
soil or grease in the oven cavity and then reset the self-clean
cycle.
Oven not clean after a self-
clean cycle
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again or for a
longer period of time.
Oven controls improperly set.
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Oven racks are difficult to
slide
The shiny, silver-colored racks were cleaned in a self-
clean cycle.
Apply a small amount of vegetable oil to a paper towel and
wipe the edges of the oven racks with the paper towel. Do
not spray with Pam® or other lubricant sprays or use peanut
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lubrication
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Extension racks that need cleaning and lubrication
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Self-clean, enameled racks
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Shiny, silver-colored racks
are discolored and dull in
appearance
The shiny, silver-colored racks were left in the oven
during a self-clean cycle.
Remove racks from the oven before running self-clean.
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Steam from the vent
When using the ovens, it is normal to see steam
coming out of the oven vents. As the number of
racks or amount of food being cooked increases, the
amount of visible steam will increase.
This is normal.
Water remaining on oven
floor after Steam Clean cycle
This is normal.
Remove any remaining water with a dry cloth or sponge.
There is no steam during the
steam clean cycle
This is normal.
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Oven will not steam clean
Oven controls improperly set
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Oven door is not closed.
Make sure you close the door to start steam clean cycle and
do not open the door during the cycle. See the Care and
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