Problem
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
•
Replace fuse or reset circuit breaker. Remove any other appliances
circuit breaker tripped
from the circuit.
•
Try pressing the
START/RESET
pad (Electronic models) two times.
Power is turned off
•
In some installations, power to the dishwasher is provided through a wall
switch, often located next to the disposer switch. Make sure it is on.
Noise
Some of the sounds
•
Soft food disposal shredding action.
you’ll hear are normal
•
Drain valve opening to pump water out.
•
Timer control as cycle progresses.
•
Detergent cup opening.
•
The motor stopping during the drying period.
•
Water draining out of tub immediately after touching the
START/RESET
pad.
Utensils are not secure
•
Make sure everything is secured in dishwasher.
in rack or something small
has dropped into rack
Rattling dishes when
•
Make sure dishes are properly loaded. See the
Loading the
the spray arm rotates
dishwasher racks
section.
Motor hums
•
Dishwasher has not been used on a regular basis. If you do not use
your dishwasher often, set it to fill and pump out once every week.
This will help keep the seal moist.
Water standing in
This is normal
•
A small amount of clean water around the outlet on the tub bottom
the bottom of the tub
at the back of the tub keeps the water seal lubricated.
Water won’t pump
Drain is clogged
•
If you have an air gap, clean it.
out of the tub
•
Check to see if your kitchen sink is draining well. If not, you may need
a plumber.
•
If the dishwasher drains into a disposer, run disposer clear.
Suds in the tub
Wrong detergent
•
Use only automatic dishwasher detergents to avoid sudsing.
was used
Cascade
®
, Cascade
®
Complete and Electrasol
®
Automatic Dishwashing
Detergents have been approved for use in all GE dishwashers.
•
To remove suds from the tub, open the dishwasher and let suds
dissipate. Add 1 gallon of cold water to the tub. On Models with a Dial:
Close and latch the dishwasher. Pump out water by slowly turning the
Dial until a drain period is reached. Repeat if necessary. On Models with
Electronic Control: Pump out water by pressing the
START/RESET
pad,
then 10 seconds later, press
START/RESET
pad again. Repeat if necessary.
Rinse agent was spilled •
Always wipe up rinse agent spills immediately.
Stained tub interior
Some tomato-based
•
Use of the
RINSE ONLY
cycle after adding the dish to the load
foods can cause reddish
can decrease the level of staining. GE recommends
Cascade
®
stains
Plastic Booster
to help remove these types of stains.
Tea or coffee stains
•
Remove the stain by hand, using a solution of 1/2 cup bleach
and 3 cups warm water.
WARNING
Before cleaning interior, wait at least 20 minutes after a cycle for the
heating elements to cool down. Failure to do so can result in burns.
An overall yellow or
•
A special filter in the water supply line is the only way to correct
brown film can be
this problem. Contact a water softener company.
caused by iron deposits
in water
White film on inside
•
GE recommends
Jet-Dry
®
or
Cascade Crystal Clear
®
to help
surface—hard water
prevent hard water mineral deposits from forming.
minerals
•
Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information.
Consumer
S
uppor
t
Tr
oubleshooting
Tips
Operating
Instructions
Safety
Instructions
13
Before you call for service…
ge.com
Troubleshooting Tips
Save time and money! Review the charts on
the following pages, or visit
ge.com
. You may
not need to call for service.
