49-1000422 Rev. 0
9
Troubleshooting Tips...
Before you call for service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Freezer does not
operate or Power-On
Light is not on
Temperature control set to OFF
position.
Move the control to a temperature setting.
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Freezer starts/stops
too frequently
Door/lid left open.
Check to see if package is holding door/lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold.
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Freezer operates too
long
Door/lid left open.
Check to see if package is holding door/lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Temperature control set too cold.
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Inadequate air circulation space
around cabinet.
See Preparing to install the freezer
Noisy operation or
cabinet vibrates
Floor may be weak, causing
freezer to vibrate when
compressor is on.
Placing 2 X 4’s (51 mm X 102 mm) under the length of
the freezer will help support it and may reduce vibration.
Cabinet is not positioned solidly
on floor.
See Preparing to install the freezer. Or use shims for
uneven floor. uneven floor.
Freezer temperature
too warm
Door/lid left open.
Check to see if package is holding door/lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Foods defrosting
Temperature control set to OFF
position.
Move the control to a temperature setting.
Freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker
is tripped.
Replace fuse or reset the breaker.
Door/lid left open.
Check to see if package is holding door/lid open.
Too frequent or too long lid
openings.
Open the lid less often.
Freezer temperature
too cold
Temperature control set too cold.
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Moisture forms on
outside of cabinet
Not unusual during periods of
high humidity.
Wipe surface dry.
Interior light does
not work (on some
models)
No power at outlet.
Replace fuse or reset the breaker.
Freezer is unplugged.
Push the plug completely into the outlet.
Light bulb burned out.
Replace bulb.
