62
Troubleshooting
Problem
Possible causes
Solution
Video camera will
not turn on
• Battery low
• Charge battery
Video camera
turns off suddenly
while in operation
• Battery is dead
• Charge battery
Photo is blurred
• Camera was not held
steady when pictures
were takens
• Suggest using a tripod
Cannot take
photos
• Internal memory or
memory card is full
• The memory card is
not formatted
• Still in Playback mode
• Insert a new memory
card, or copy files to
computer and delete
from memory card
• Format the memory
card
• Return to shooting
menu mode
Cannot record
video
• No memory card
inserted or memory
card is full
• Still in Playback mode
• Insert a new memory
card, or copy files to
computer and delete
from memory card
• Return to the shooting
mode
