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Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Installation Instructions

Before you call for service… 

ge.com

Troubleshooting Tips 
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Refrigerator does not

Refrigerator in defrost cycle.

Wait about 30 minutes for defrost cycle to end.

operate

Either or both controls set to 

OFF

Set the controls to a lower temperature setting.

Refrigerator is unplugged.

Push the plug completely into the outlet.

The fuse is blown/circuit 

Replace fuse or reset the breaker.

breaker is tripped.

Refrigerator is in showroom mode.

Unplug the refrigerator and plug it back in.

Vibration or rattling

Rollers need adjusting.

See 

Rollers.

(slight vibration 
is normal)

Motor operates for

Normal when refrigerator 

Wait 24 hours for the refrigerator to completely 

long periods or cycles

is first plugged in.

cool down.

on and off frequently.

Often occurs when large

This is normal.

(Modern refrigerators

amounts of food are

with more storage

placed in refrigerator.

space and a larger

Door left open.

Check to see if package is holding door open.

freezer require more 

Hot weather or frequent

This is normal.

operating time. They 

door openings.

start and stop often 

Temperature controls

See 

About the controls.

to maintain even

set at the coldest 

temperatures.)

setting.

Refrigerator or freezer

Temperature control not set 

See 

About the controls.

compartment too warm

cold enough.

Warm weather or frequent 

Set the temperature control one step colder. 

door openings.

See 

About the controls.

Door left open.

Check to see if package is holding door open.

Frost or ice crystals 

Door left open.

Check to see if package is holding door open.

on frozen food 

Too frequent or too long 

(frost within package 

door openings.

is normal)

Divider between 

Automatic energy saver 

This helps prevent condensation on the outside.

refrigerator and freezer 

system circulates warm 

compartments 

liquid around front edge 

feels warm

of freezer compartment.

Automatic icemaker 

Icemaker power switch 

Set the power switch to the 

ON

position.

does not work 

is in the 

OFF

position.

Water supply turned off or 

See 

Installing the water line.

not connected.

Freezer compartment

Wait 24 hours for the refrigerator to completely

too warm. 

cool down.

Piled up cubes in the storage 

Level cubes by hand.

bin cause the icemaker 
to shut off.

Ice cubes stuck in icemaker.

Turn off the icemaker, remove cubes, and turn the
icemaker back on.

29

Содержание CSHS5UGXCSS

Страница 1: ...to Install the Refrigerator 16 Water Line Installation 25 27 Troubleshooting Tips 28 31 Normal Operating Sounds 28 Consumer Support Consumer Support Back Cover Performance Data Sheet 32 Product Regis...

Страница 2: ...kin may stick to these extremely cold surfaces Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance In refrigerators with automatic icemake...

Страница 3: ...that the electrical rating of the cord be 15 amperes minimum and 120 volts DANGER RISK OF CHILD ENTRAPMENT 3 WARNING HOW TO CONNECT ELECTRICITY Do not under any circumstances cut or remove the third...

Страница 4: ...SET temperature as well as the actual temperature in the refrigerator and freezer The actual temperature may vary slightly from the SET temperature based on usage and operating environment On some mod...

Страница 5: ...erature from causing temperature fluctuations in the rest of the refrigerator The controls for this pan are located in the top of the refrigerator or on the dispenser with the temperature controls How...

Страница 6: ...and year sticker to the new cartridge to remind you to replace the filter in six months Fill the replacement cartridge with water from the tap to allow for better flow from the dispenser immediately...

Страница 7: ...he rear and move it back and forth to fit your needs CAUTION On models with an ice chute inside the top freezer door bin be careful when placing items in the bin Make sure that items do not block or f...

Страница 8: ...the shelf up at the left side and then bring the shelf out NOTE FOR DISPENSER MODELS In order to take full advantage of the tilt out ice bin on some models only store items on the shelf below the ice...

Страница 9: ...is only partially open it will automatically close Beyond this stop the door will stay open Door Alignment If doors are uneven adjust the refrigerator door Using a 7 16 socket wrench turn the door adj...

Страница 10: ...accumulate in the bottom of the drawers should be wiped dry On some models the bottom drawer has full extension slides that allow full access to the drawer Adjustable Humidity Crispers Slide the cont...

Страница 11: ...newly installed refrigerator may take 12 to 24 hours to begin making ice Lift the bin then pull it forward until the bin stops Icemaker Feeler Arm Power Switch Lower the bin to access ice or reach th...

Страница 12: ...n a hurry press this pad to speed up ice production This will increase ice production for the following 48 hours or until you press the pad again Door Alarm on some models To set the alarm press this...

Страница 13: ...Unplug the refrigerator before cleaning If this is not practical wring excess moisture out of sponge or cloth when cleaning around switches lights or controls Use warm water and baking soda solution...

Страница 14: ...he refrigerator away from the wall All types of floor coverings can be damaged particularly cushioned coverings and those with embossed surfaces Pull the refrigerator straight out and return it to pos...

Страница 15: ...ck of the light shield housing Plug the refrigerator back in Refrigerator Compartment Lower Light This light is located above the top drawer Unplug the refrigerator Lift the light shield up and pull i...

Страница 16: ...r has already been installed remove the base grille see Step 2 in Moving the Refrigerator then skip to Step 5 in Installing the Refrigerator Questions Call 800 GE CARES 800 432 2737 or Visit our Websi...

Страница 17: ...two Phillips head screws 2 If the refrigerator must go through any entrance that is less than 38 wide the doors must be removed Proceed to Step 3 DO NOT remove the handles If all entrances are more th...

Страница 18: ...hment center there are electrical connectors harnesses from the cabinet into the bottom hinge on the refrigerator door that must be disconnected To disconnect pull apart each connector 5 Bottom refrig...

Страница 19: ...tom hinge Set the door on a non scratching surface with the inside up 7 D E 90 REMOVE THE REFRIGERATOR DOOR Remove the refrigerator door top hinge cover by either squeezing it and pulling it up or by...

Страница 20: ...ORS To replace the doors simply reverse steps 3 through 8 However please note the following When lowering the doors onto the bottom hinges make sure the second person carefully guides the tube and har...

Страница 21: ...enough to maintain proper temperatures Do not install the refrigerator where the temperature will go above 100 F 37 C because it will not perform properly Install it on a floor strong enough to suppor...

Страница 22: ...the house cold water supply If you are using the GE SmartConnect tubing the nuts are already assembled to the tubing If you are using copper tubing insert the end of the tubing into the refrigerator...

Страница 23: ...justing screws clockwise to raise the refrigerator counterclockwise to lower it Use a 3 8 hex socket or wrench or an adjustable wrench 5 Rollers Roller adjusting screw LEVEL THE DOORS Adjust the refri...

Страница 24: ...controls to the recommended setting 9 START THE ICEMAKER Set the icemaker power switch to the ON position The icemaker will not begin to operate until it reaches its operating temperature of 15 F 9 C...

Страница 25: ...flooding Call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator To prevent burns and product damage do not hook up the water line to the hot water...

Страница 26: ...nd then use a compression fitting Do not cut formed end from GE SmartConnect Refrigerator tubing Shutoff valve to connect to the cold water line The shutoff valve should have a water inlet with a mini...

Страница 27: ...ut one quart 1 liter of water has been flushed through the tubing FLUSH OUT THE TUBING 8 Installation Instructions SmartConnect Tubing Fasten the shutoff valve to the cold water pipe with the pipe cla...

Страница 28: ...o provide optimal cooling and energy savings CLICKS POPS CRACKS and CHIRPS You may hear cracking or popping sounds when the refrigerator is first plugged in This happens as the refrigerator cools to t...

Страница 29: ...age is holding door open freezer require more Hot weather or frequent This is normal operating time They door openings start and stop often Temperature controls See About the controls to maintain even...

Страница 30: ...ED Press and hold the LOCK pad for 3 seconds Water has poor taste odor Water dispenser has not been Dispense water until all water in system is replenished on some models used for a long time Water in...

Страница 31: ...rator when doors are opened Interior light does No power at outlet Replace fuse or reset the breaker not work Light bulb burned out See Replacing the light bulbs Water on kitchen floor or Cubes jammed...

Страница 32: ...rs 10 m in length 0 17 MF L 0 17 MF L 99 99 99 Tested using pressure of 60 psig pH of 7 5 0 5 temp of 68 5 F 20 2 5 C Measurement in Particles ml Particles used were 0 5 1 microns NTU Nephelometric Tu...

Страница 33: ...With Service Protection Plus you can expect An extended service plan that limits unexpected repair bills Service coverage for most major brands Unlimited service calls for the length of your contract...

Страница 34: ...t here Complete and mail your Consumer Product Ownership Registration today Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the regist...

Страница 35: ...35 OWNERSHIP REGISTRATION P O BOX 1780 MISSISSAUGA ONTARIO L4Y 4G1 FOR CANADIAN CONSUMERS ONLY Please place in envelope and mail to Veuillez mettre dans une enveloppe et envoyez...

Страница 36: ...36...

Страница 37: ...and dated by the buyer and seller prior to the consummation of this sale This form should be retained on file by the seller for a minimum of two years BUYER SELLER Name Name Address Address City State...

Страница 38: ...ght bulbs Damage to product caused by accident fire floods or acts of God Loss of food due to spoilage Proper use and care of product as listed in the owner s manual proper setting of controls Product...

Страница 39: ...the intended purpose or used commercially Loss of food due to spoilage Replacement of house fuses or resetting of circuit breakers Damage caused after delivery Replacement of the water filter cartridg...

Страница 40: ...anytime or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 888 261 2133 Parts and Accessories In the U S ge c...

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