If Something Goes Wrong
Before You Call For Service
Oven will not
start
Floor of the oven is
warm, even when
the oven has not
been used
“LOC” appears
on display
Vent fan will not
turn off
“BAD PROBE”
appears on display
“PLEASE INSERT
PROBE
“ appears
on display
“SENSOR ERROR”
appears on display
Problem
Possible Cause
What to Do
A fuse in your home
•
Replace fuse or reset circuit breaker.
may be blown or the
circuit breaker tripped.
Power surge.
•
Unplug the microwave oven, then plug
it back in.
Plug not fully inserted
•
Make sure the 3-prong plug on the
into wall outlet.
oven is fully inserted into wall outlet.
Door not securely closed.
•
Open the door and close securely.
The cooktop light is
•
This is normal.
located below the oven
floor. When the light
is on, the heat it
produces may make the
oven floor get warm.
The control has been
•
Press and hold CLEAR/OFF for
locked.
about 3 seconds to unlock the control.
The vent fan
•
The vent fan cannot be turned off
automatically turns on
while the microwave is operating.
to cool internal parts
This is normal. Wait for the microwave
while the microwave
to turn off and the fan will either go
is on.
off automatically or you will need to
turn it off by pressing the Vent Fan
pad after the microwave is off.
The probe has not been
•
Insert the probe properly into the
completely inserted into
oven wall outlet.
the oven wall outlet.
The probe is defective.
•
Replace the probe.
Probe has been
•
Insert the probe properly into the
forgotten or not
oven wall outlet.
inserted properly.
When using a Sensor
•
Do not open door until steam is
feature, the door was
sensed and time is shown counting
opened before steam
down on display.
could be detected.
Steam was not detected
•
Use Time Cook to heat for more time.
in maximum amount
of time.
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