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Troubleshooting

17

 Table 2. Causes of Trouble Beeps

Touchpad Feedback 

After Pressing 

Trouble Condition

AC POWER FAILURE

The panel power transformer may be unplugged or there may be an AC power outage.  If the 
transformer is plugged in, check the circuit breaker or fuse that controls that outlet.

The backup battery will take over, but if AC power is not restored within 15 minutes, the system 
will alert you and the central monitoring station (if your system is monitored).  It reports again 
when power is restored.

LOW BATT

The power in the emergency backup battery is low and must be recharged or replaced.  If AC power 
is out, the security system may shut down once the battery is below the operating level.  When AC 
power is restored, the panel will recharge the battery. If the trouble condition exists more than 24 
hours after AC power is restored, call your security dealer for service.

SENSOR SUPERVISORY There is a problem with how the sensor is communicating with the panel.  

1. Test the sensor as described in “Sensor Test.”
2. If the sensor does not test OK, call your security dealer for service.

SENSOR TROUBLE

A sensor may have an internal problem or a fire/smoke sensor may not have properly reset after 
activation, or the sensing chamber may be dirty or partially obstructed.
1. Test the sensor as described in “Sensor Test.”
2. If testing the sensor does not clear the trouble condition, call your security dealer for service.

SENSOR XX LOW 
BATTERY

A sensor has a low battery.
1. Disarm the system.
2. Remove the sensor cover. If the battery is an Alkaline AAA or AA, change the battery(s). If the 

battery is any other type, call your security dealer for service.

SENSOR XX TAMPER

A sensor cover is off or open.  Secure the cover and trip the sensor to clear the tamper condition.

PHONE FAILURE 
TROUBLE

The system can’t communicate with the central monitoring station. The system tries to report to the 
central station three times before indicating Phone Failure Trouble, then makes five more reporting 
attempts.
1. Make sure the panel is connected to the special phone jack installed by your security dealer.
2. Disconnect the panel from the special phone jack and check phones for dial tone. If you hear a 

dial tone, call your security dealer for service. If you don’t hear dial from any phones, telephone 
service in your area may be out.

Phone Failure Trouble takes precedence over other system problems, so you must clear the Phone 
Failure message (by disarming the panel) before you’re able to see other system messages.

RECEIVER 
INTERFERENCE or 
RECEIVER FAILURE

There is a receiver failure or receiver interference problem.  Call your security dealer for service.

MEMORY FAILURE or 
all text is lit on a fixed 
display touchpad 

There is a system memory failure.  Call your security dealer for service.

Содержание Concord express

Страница 1: ...e and Date 10 Adjusting System Sounds and Touchpad Brightness 10 Arming Your System Silently 10 Adjusting the Touchpad Beeps 11 Adjusting the Touchpad Display Brightness 11 Notification by Pager 11 Pa...

Страница 2: ...ompliant See the Installation Instructions for details Alarm dialing equipment must be able to seize the telephone line and place a call in an emergency situation It must be able to do this even if ot...

Страница 3: ...de l enterprise locale de t l communication Le mat riel doit galement etre install en suivant une m thod accept e de raccordement Dans certains cas les fils int rieurs de l enterprise utilis s pour un...

Страница 4: ...IARY buttons for 2 seconds Send a fire alarm Press and hold both FIRE buttons for 2 seconds Arm system with No Delay 2 Code 4 or 3 Code 4 Arm system to send a Latchkey page 2 Code 6 or 3 Code 6 Bypass...

Страница 5: ...r e s s b o t h L i g h t s S y s t e m A w a y P a g e r O f f N o D e l a y p r e s s b o t h p r e s s b o t h T e s t S y s t e m W e e k l y S i l e n t S t a y D 7 0 8 B A 4 1 5 6 2 3 B y p a s...

Страница 6: ...sound the system makes dur ing a sensor test to indicate that a sensor was tested properly Status beeps are described in more detail throughout the manual Pager Notification Your system can dial the...

Страница 7: ...alarm See the section on Pre venting Accidental Alarms if you would like to be able to leave quickly when the system is armed To stop sirens and cancel an alarm When an alarm condition occurs disarmin...

Страница 8: ...rm to 2 STAY Using the Chime Feature Turning on the Chime feature is like having bells on every protected door and window When this feature is on sirens and speakers sound 2 beeps whenever anyone open...

Страница 9: ...won t set off an alarm Likewise upon returning to your home or business you ll need enough time to open the door and get to a touchpad to disarm the system The Exit Delay is a period of time long enou...

Страница 10: ...order to do this Arming to Level 2 or 3 with No Delay 1 Close all perimeter doors and windows 2 Exit the premises if arming to Level 3 AWAY 3 Enter 2 Code or 3 Code The system sounds two or three sho...

Страница 11: ...entered a valid access code and a valid sensor number i You cannot bypass sensors directly using a keychain touchpad Bypassing a Sensor Indirectly Use this method if you are arming the system and woul...

Страница 12: ...ither by a sensor or panic button activation Each type of alarm sounds and reacts differently when activated as described in the fol lowing table Panic Alarms Panic alarms are easily activated from an...

Страница 13: ...odes confidential and delete extra codes as soon as they are no longer needed We recommend that you avoid using obvious code patterns such as 1234 or 1111 2222 etc Using the Programming Menus Some sys...

Страница 14: ...e as 6 digits mm dd yy then press 4 Press 4 to exit the programming menus Adjusting System Sounds and Touchpad Brightness Arming Your System Silently Use the Silent Arming feature to arm your system w...

Страница 15: ...ming menus After dimming the display pressing any button momen tarily returns the display to full brightness After 15 sec onds without touchpad activity the display returns to the set dimmed level If...

Страница 16: ...ime a user arms the sys tem 222 for Level 2 or 333 for Level 3 and the user code entered See Notification by Pager for more information on pag ing reports Latchkey Paging The Latchkey paging feature a...

Страница 17: ...the No Activity feature is currently available to you and the dura tion of the No Activity setting If the feature is not cur rently available to you contact your installer Using the Panel Download Fea...

Страница 18: ...ST OK or ZONES ALL TESTED 6 Disarm to Level 1 to exit Test Mode Phone Communication Test The purpose of this weekly test is to verify that the con nection between the central monitoring station and yo...

Страница 19: ...sor Open the secured door or window q Zones nn OK q SENSOR nn OK Smoke detector Press and hold the test button until the system sounds transmission beeps q Zones nn OK q SENSOR nn OK Motion detector A...

Страница 20: ...rected trouble beeps and messages start again 4 to 10 hours later To stop trouble beeps Perform a system status check by pressing on a touchpad Change the arming level Table 2 describes the conditions...

Страница 21: ...sor as described in Sensor Test 2 If testing the sensor does not clear the trouble condition call your security dealer for service SENSOR XX LOW BATTERY A sensor has a low battery 1 Disarm the system...

Страница 22: ...r it is a hardwired sensor HW wireless sensor WL or touchpad TP User Codes The tables below provide space for you to record user codes and the attributes of each If you would like the Latchkey attribu...

Страница 23: ...L o c k k e y t o I n c r e a s e t h e a r m i n g l e v e l A r m t h e s y s t e m t o L e v e l 3 w i t h n o E x i t o r E n t r y d e l a y P r e s s b o t h a t o n e t i m e t o C r e a t e a...

Страница 24: ...nd a No Activity report to the Central Station q No My system setup does not include this fea ture System Information Door Door Location Entry Dela y Exit Dela y 1 2 3 4 5 Feature My system features i...

Страница 25: ...from their installed location Sensors may not warn in time when fires are caused by smoking in bed explo sions improper storage of flammables overloaded electrical circuits or other hazardous conditi...

Страница 26: ...s no substitute for insurance 7 Security systems and devices cannot compensate you for life or property losses If Your System Needs Service If you have any questions about your security system or if i...

Страница 27: ...when the touchpad displays REG CODE 02 5 Enter the new code and press 6 Press B BYPASS on off appears q Press 1 to turn the option off for this user code q Press 2 to turn the option on for this user...

Страница 28: ...eature is on Allows dealer to make changes to the system from off site System Tests A user attribute that when on allows the user to enter test mode by pressing code Phone Test code Sensor Test Direct...

Страница 29: ...ode Direct Bypassing for User 00 1 0 0 0 1 1 Off or 2 On System Tests for User 00 1 0 0 0 2 Change User code 01 1 0 0 1 0 4 digit code Direct Bypassing for User 01 1 0 0 1 1 1 Off or 2 On System Tests...

Страница 30: ...0 1 2 1 1 Off or 2 On System Tests for User 12 1 0 1 2 2 Change User code 13 1 0 1 3 0 4 digit code Direct Bypassing for User 13 1 0 1 3 1 1 Off or 2 On System Tests for User 13 1 0 1 3 2 Change User...

Страница 31: ...3 4 5 6 16 20 Lights i M Memory failure 17 N No Activity Feature 13 20 No delay i 6 O opening doors or windows 1 4 6 13 P Pager Notification 2 11 12 20 Panic alarms 1 8 15 Phone Communication Test i 1...

Страница 32: ...Notes 28 Notes...

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