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Troubleshooting Tips 

Operating 

Instructions

Safety 

Instructions

Installation

Instructions

Tr

oubleshooting 

Tips

Consumer 

S

uppor

t

54

Problem

Possible Causes

What To Do

Gas/Control Lockout or 

• If 

LOC ON 

appears in the display, the range control is 

Control Lockout feature  

locked. Turn this feature off to use the range. See the 

is activated

Gas/Control Lockout

section.

“Close Door” scrolls in

The display will always 

• This is a normal reminder to close the door when

the display when BROIL

automatically remind you to

broiling.

is set

close the door.

Food does not

Oven controls improperly set.

• Make sure you touch the 

BROIL HI/LO

pad. 

broil properly

Oven door not closed.

• See the 

Using the upper oven

section.

in the upper oven

Improper shelf position

• See the 

Broiling Guide.

being used.

Food being cooked in 

• For best results, use a pan designed for broiling. 

a hot pan.

Make sure it is cool.

Cookware not suited 

• For best results, use a pan designed for broiling.

for broiling.

Oven bottom not securely

• See the 

Installation of the range

section.

seated in position.

Upper oven temperature 

Oven thermostat 

• See the 

Adjust the oven thermostat—Do it yourself! 

too hot or too cold

needs adjustment.

section.

Clock and timer

Plug on range is not completely 

• Make sure electrical plug is plugged into a live,  

do not work

inserted in the electrical outlet.

properly grounded outlet.

A fuse in your home may be 

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Oven controls improperly set.

• See the 

Using the clock and timer

section.

Upper oven light 

Light bulb is loose or defective.

• Tighten or replace the bulb.

does not work

Plug on range is not completely 

• Make sure electrical plug is plugged into a live,  

inserted in the electrical outlet.

properly grounded outlet.

Upper oven will not 

The oven temperature is too 

• Allow the range to cool to room temperature and 

self-clean

high to set a self-clean operation.

reset the controls.

Oven controls improperly set.

• See the 

Using the self-cleaning upper oven

section.

“Crackling” or

This is the sound of the 

• This is normal. 

“popping” sound

metal heating and cooling 
during both the cooking  
and cleaning functions.

Excessive smoking

Excessive soil.

• Touch the 

CLEAR/OFF

pad. Open the windows to

rid the room of smoke. Wait until the 

LOCKED DOOR

light goes off. Wipe up the excess soil and reset the  
clean cycle.

Oven door will not open

Oven too hot.

• Allow the oven to cool below locking temperature.

after a clean cycle

Before you call for service…

Содержание C2S980

Страница 1: ...d Burner Assemblies 31 Self Cleaning 29 30 Stainless Steel Surfaces 34 Installation Instructions 39 52 Anti Tip Device 52 Check Ignition of Surface Burners 50 51 Connect Range to Electric 44 46 Connect Range to Gas 43 45 Dimensions and Clearances 41 Electrical Connections 47 49 Level the Range 51 Location Guidelines 42 LP 52 Safety Instructions 39 40 Accessories 57 Troubleshooting Tips 53 56 Consu...

Страница 2: ...ot use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier WARNING If the information in this manual is not followed exactly a fire or explosion may result causi...

Страница 3: ...nti Tip device supplied To check if the device is installed and engaged properly carefully tip the range forward The Anti Tip device should engage and prevent the range from tipping over If you pull the range out from the wall for any reason make sure the device is properly engaged when you push the range back against the wall If it is not there is a possible risk of the range tipping over and cau...

Страница 4: ... rather than a yellow flame will minimize incomplete combustion Exposure to these substances can be minimized by venting with an open window or using a ventilation fan or hood When using electrical appliances basic safety precautions should be followed including the following Use this appliance only for its intended purpose as described in this Owner s Manual Be sure your appliance is properly ins...

Страница 5: ...ur safety never use your appliance for warming or heating the room Large scratches or impacts to glass doors can lead to broken or shattered glass Never wear loose fitting or hanging garments while using the appliance Be careful when reaching for items stored in cabinets over the range Flammable material could be ignited if brought in contact with flame or hot oven surfaces and may cause severe bu...

Страница 6: ...sed containers which may cause them to burst If a combination of oils or fats will be used in frying stir together before heating or as fats melt slowly Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point Use the least possible amount of fat for effective shallow or deep fat frying Filling the pan too full of fat can cause spillovers when food is added ...

Страница 7: ...or surface of the lower oven drawer These surfaces may be hot enough to burn REMEMBER The inside surface of the lower oven drawer may be hot when the drawer is opened Use care when opening the lower oven drawer Open the drawer a crack and let hot air or steam escape before removing or replacing food Hot air or steam which escapes can cause burns to hands face and or eyes Do not use aluminum foil t...

Страница 8: ...ile the oven is cool If shelves must be handled when hot do not let pot holder contact the heating elements Pulling out the shelf to the stop lock is a convenience in lifting heavy foods It is also a precaution against burns from touching hot surfaces of the door or oven walls The lowest position R is not designed to slide Do not heat unopened food containers Pressure could build up and the contai...

Страница 9: ...nded period of time without cookware on the grate The finish on the grate may chip without cookware to absorb the heat Be sure the burners and grates are cool before you place your hand a pot holder cleaning cloths or other materials on them Sealed Gas Burners Your gas range cooktop has five sealed gas burners They offer convenience cleanability and flexibility to be used in a wide range of cookin...

Страница 10: ...ns Installation Instructions Troubleshooting Tips Consumer Support 10 Your non stick coated griddle provides an extra large cooking surface for meats pancakes or other food usually prepared in a frying pan or skillet NOTE Your griddle will discolor over time as it becomes seasoned with use How to Insert the Griddle Using the griddle CAUTION Place and remove the griddle only when all grates and gri...

Страница 11: ... and can result in exposure to carbon monoxide levels above allowable current standards This can be hazardous to your health Top of Range Cookware Aluminum Medium weight cookware is recommended because it heats quickly and evenly Most foods brown evenly in an aluminum skillet Use saucepans with tight fitting lids when cooking with minimum amounts of water Cast Iron If heated slowly most skillets w...

Страница 12: ...n and call for service If your oven was set for a timed oven operation and a power outage occurred the clock and all programmed functions must be reset The time of day will flash in the display when there has been a power outage OVEN LIGHT Pad Touch to turn the oven light on or off DELAY START Pad Use along with COOKING TIME or SELF CLEAN pads to set the oven to start and stop automatically at a t...

Страница 13: ...to the oven burner be uninterrupted Avoid touching the vent openings or nearby surfaces during oven or broiler operation they may become hot Handles of pots and pans on the cooktop may become hot if left too close to the vent Do not leave plastic items on the cooktop they may melt if left too close to the vent Do not leave any items on the cooktop The hot air from the vent may ignite flammable ite...

Страница 14: ...slide out at this position Using the upper oven Preheating and Pan Placement Preheat the oven if the recipe calls for it To preheat set the oven at the correct temperature Preheating is necessary when baking cakes cookies pastry and breads For ovens without a preheat indicator light or tone preheat 10 minutes Baking results will be better if baking pans are centered in the oven as much as possible...

Страница 15: ... 16 patties C 15 11 Beef Steaks Rare 3 4 to 1 thick E 6 4 Steaks less than 3 4 thick Medium 1 to 11 2 lbs D 8 6 are difficult to cook rare Well Done D 10 8 Slash fat Rare 11 2 thick C 10 8 Medium 2 to 21 2 lbs C 15 10 12 Well Done D 20 20 Chicken 1 whole cut up B 25 25 Brush each side with 2 to 21 2 lbs melted butter split lengthwise Broil skin side down first Breast B 25 15 Bakery Product Bread t...

Страница 16: ...rs and 59 minutes Touch the KITCHEN TIMER ON OFF pad Touch the number pads until the amount of time you want shows in the display The maximum number of minutes that can be entered is 60 To set additional time you will need to set it by hours and minutes For example to enter 1 hour and 30 minutes touch 1 3 and 0 in that order If you make a mistake press the KITCHEN TIMER ON OFF pad and begin again ...

Страница 17: ...an set the upper oven control to delay start the oven cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Touch the BAKE pad Using the number pads enter the desired temperature Touch the COOKING TIME pad NOTE If your recipe requires preheating you may need to add additional time to the length of the cooking time Using the number pads...

Страница 18: ...e probe into the center of the lowest large muscle Insert the probe into the center of dishes such as meat loaf or casseroles Insert the probe into the meatiest part of the inner thigh from below and parallel to the leg of a whole turkey Using the probe How to Set the Upper Oven For Roasting When Using the Probe Insert the probe into the food Plug the probe into the outlet in the oven Make sure it...

Страница 19: ...ltry should be cooked on shelf position A When you are convection roasting it is important that you use a broiler pan and grid for best convection roasting results The pan is used to catch grease spills and the grid is used to prevent grease spatters Place the shelf in shelf position A In a convection oven a fan circulates hot air over under and around the food This circulating hot air is evenly d...

Страница 20: ...y See the Adapting Recipes section Touch the START pad To change the oven temperature touch the CONVECTION BAKE or CONVECTION ROAST pad and then the number pads to set the new temperature When the oven starts to heat the changing temperature starting at 100 F will be displayed When the oven reaches the temperature you set 3 beeps will sound Touch the CLEAR OFF pad when finished NOTE You will hear ...

Страница 21: ...aches 100 F the changing internal temperature will be shown in the display When the internal temperature of the food reaches the number you have set the probe and the oven turn off and the oven control signals To stop the signal touch the CLEAR OFF pad Use hot pads to remove the probe from the food Do not use tongs to pull on it they might damage it CAUTION To prevent possible burns do not unplug ...

Страница 22: ...140 F Lamb Bone in 3 to 5 lbs Medium 17 20 325 F 160 F Well 20 24 325 F 170 F Boneless 3 to 5 lbs Medium 17 20 325 F 160 F Well 20 24 325 F 170 F Seafood Fish whole 3 to 5 lbs 30 40 total 400 F Lobster Tails 6 to 8 oz each 20 25 total 350 F Poultry Whole Chicken 21 2 to 31 2 lbs 24 26 350 F 180 185 F Cornish Hens Unstuffed 1 to 11 2 lbs 50 55 total 350 F 180 185 F Cornish Hens Stuffed 1 to 11 2 lb...

Страница 23: ...e oven continue cooking after the controls are off How to Set a Delayed Start and Automatic Stop You can set the upper oven control to delay start the oven cook for a specific length of time and then turn off automatically Make sure the clock shows the correct time of day Touch the CONVECTION BAKE MULTI 1 RACK pad once for multi rack convection baking This mode is used for cooking food items on mo...

Страница 24: ...ouch the DELAY START pad again and the display will show no shdn no shut off Touch the START pad to activate the no shut off and leave the control set in this special features mode Fahrenheit or Celsius Temperature Selection Your oven control is set to use the Fahrenheit temperature selections but you may change this to use the Celsius selections Touch the BAKE and BROIL HI LO pads at the same tim...

Страница 25: ...ate this feature follow the steps below Touch the BAKE and BROIL HI LO pads at the same time for 3 seconds until the display shows SF Touch the COOKING TIME pad The display will show Hld OFF Touch the COOKING TIME pad again to activate the feature The display will show Hld ON Touch the START pad to activate the cook and hold feature and leave the control set in this special features mode Consumer ...

Страница 26: ...re Touch the CLEAR OFF pad If the oven is cooking wait for a random delay period of approximately 30 seconds to 1 minute until only is in the display Press and hold both the BAKE and BROIL HI LO pads at the same time until the display shows SF Tap the DELAY START pad until 12 shdn or no shdn appears in the display 12 shdn indicates that the oven will automatically turn off after 12 hours no shdn i...

Страница 27: ...have made the adjustment touch the START pad to go back to the time of day display Use your oven as you would normally NOTE The thermostat adjustment for Baking will also affect Convection Baking or Convection Roasting Most recipes for baking have been developed using high fat products such as butter or margarine 80 fat If you decrease the fat the recipe may not give the same results as with a hig...

Страница 28: ...awer uses less energy than the upper oven Allow the following approximate times for preheating Desired Lower Preheat Oven Temperature Time WARM 10 minutes 350 F 20 minutes 425 F 30 minutes Back of Lower Oven Knob Appearance may vary You may find that your new oven cooks differently than the one it replaced Use your new oven for a few weeks to become more familiar with it If you still think your ne...

Страница 29: ...e birds to another well ventilated room NOTE Use caution when opening the upper oven after the self clean cycle has ended The oven may still be hot Using the self cleaning upper oven ge com Wipe up heavy soil on the oven bottom How to Set the Upper Oven for Cleaning Touch and hold the GAS CONTROL LOCKOUT pad for 3 seconds to turn it off See the Gas Control Lockout section NOTE The surface burners ...

Страница 30: ...paper towel Using the self cleaning upper oven How to Delay the Start of Cleaning Make sure the clock shows the correct time of day Touch and hold the GAS CONTROL LOCKOUT pad for 3 seconds to turn it off NOTE The surface burners must be turned off prior to the self clean start time Touch the SELF CLEAN pad Using the number pads enter the desired clean time Touch the DELAY START pad The earliest st...

Страница 31: ... the range and cause injury Sealed Burner Assemblies Burner head and cap assembly Center griddle Electrode Electrode Burner cap Burner head Burner base Front right burner Make sure the hole in the burner head is positioned over the electrode and that the burner head is fully inserted inside the burner base A small gap between the base and head is normal Electrode Burner cap Stability chamber Burne...

Страница 32: ... by setting in a warm oven for 30 minutes Replacement Burner Heads Replace burner heads over the electrodes on the cooktop in the correct locations according to their size There is one small one medium one extra large and one dual flame extra large burner head Make sure the slot on fromt left back right and back left heads and the hole front right head in the burner head is positioned over the ele...

Страница 33: ...food particles that you can prior to placing the grates in the oven Place the gray porcelain coated racks in positions R B and D NOTE Do not clean the griddle in the self cleaning oven Place one grate each on the oven racks from side to side Follow the instructions for how to set the upper oven for cleaning NOTE Use caution when removing the grates from the oven after the self clean cycle has ende...

Страница 34: ... These discolorations or blemishes can be caused by something as simple as leaving fingerprint smudges on the stainless steel surface overnight For stainless steel appliances where blemishes are prone to show on the surface we recommend APPLYINGACOATOFCERAMA BRYTE Stainless Steel Cleaning Polish Conditioner purchased separately follow instructions This will help you to maintain the brightness and ...

Страница 35: ...an cycle you do not need to clean this by hand Any soap left on the liner causes additional stains when the oven is heated The area outside the gasket can be cleaned with a soap filled plastic scouring pad Do not allow food spills with a high sugar or acid content such as milk tomatoes sauerkraut fruit juices or pie filling to remain on the surface They may cause a dull spot even after cleaning To...

Страница 36: ...ange electrical power supply at the household distribution panel by removing the fuse or switching off the circuit breaker Make sure the drawer heating element is cool Removable Lower Oven Drawer Pan NOTE Allow lower oven drawer to cool before removing pan NOTE Wipe spills promptly after each use Never place use or self clean the lower oven drawer pan in the upper oven Lower oven drawer has a remo...

Страница 37: ... clean water and polish dry with a soft cloth Do not use abrasive cleansers strong liquid cleaners plastic scouring pads or oven cleaners on the control panel they will damage the finish A 50 50 solution of vinegar and hot water works well The control knobs may be removed for easier cleaning Make sure the knobs are in the OFF positions and pull them straight off the stems for cleaning The knobs ca...

Страница 38: ...watt household appliance bulb To replace cover Place it into the groove of the light receptacle Pull the wire forward to the center of the cover until it snaps into place When in place the wire holds the cover firmly Be certain the wire is in the depression in the center of the cover Connect electrical power to the range Oven Shelves and Drawer Racks Clean the shelves with an abrasive cleanser The...

Страница 39: ...future use SERVICER The electrical diagram is in an envelope attached to the back of the range FOR YOUR SAFETY Do not store or use combustible materials gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance If you smell gas Open windows Don t touch electrical switches Extinguish any open flame Immediately call your gas supplier CAUTION FOR PERSONAL SAFETY DO...

Страница 40: ...id placing cabinets above the range To reduce the hazard caused by reaching over the open flames of operating burners install a ventilation hood over the range that projects forward at least 5 beyond the front of the cabinets The ventilating hood must be constructed of sheet metal not less than 0 0122 thick Install above the cooktop with a clearance of not less than 1 4 between the hood and the un...

Страница 41: ...ncludes door handle Depth varies depending on model See specifications sheet for your model 30 36 1 4 1 4 To cabinets below cooktop and at the range back 30 30 6 Minimum 13 Minimum clearance to right wall Minimum clearance to left wall Maximum depth for cabinets above countertops Front edge of the range side panel forward from cabinet 18 0 1 4 6 Minimum to cabinets on either side of the range 36 4...

Страница 42: ...or higher than the floor covering This will allow the range to be moved for cleaning or servicing Also make sure your floor covering will withstand 180 F See the Installation Safety Instructions section Make sure the wall coverings around your range can withstand the heat generated up to 200 F by the range See the Installation Safety Instructions section TOOLS YOU WILL NEED Phillips and flat blade...

Страница 43: ...tween 10 and 13 of water column When checking for proper operation of the regulator the inlet pressure must be at least 1 greater than the operating manifold pressure as given above The pressure regulator located at the inlet of the range manifold must remain in the supply line regardless of whether natural or LP gas is being used A flexible metal appliance connector used to connect the range to t...

Страница 44: ... 208 240 volt 60 Hz and connected to an individual properly grounded circuit protected by a circuit breaker or time delay fuse 40 amp The receptacle must be NEMA 14 50R to accept the 4 prong plug supplied with the range If the electrical service provided does not meet the above specifications it is recommended that a licensed electrician install an approved outlet Locate the electric supply as ill...

Страница 45: ...sition and turn on the main gas supply valve Use a liquid leak detector at all joints and connections to check for leaks in the system When using test pressures greater than 1 2 psig to pressure test the gas supply system of the residence disconnect the range and individual shut off valve from the gas supply piping When using test pressures of 1 2 psig or less to test the gas supply system simply ...

Страница 46: ... plug use only a 3 wire power cord 3 wire conduit or 4 wire conduit Follow the appropriate instructions below in Step 5 for your application Effective January 1 1996 the National Electric Code requires that new construction not existing utilize a 4 conductor connection to an electric range A range cord rated at 40 amps with 125 250 minimum volt range is required A 50 amp range cord is not recommen...

Страница 47: ...h the strain relief Allow enough slack to easily attach the wires to the terminal block Insert the 3 terminal screws removed earlier through each power cord terminal ring and into the lower terminals of the terminal block Be certain that the center wire white neutral is connected to the center lower position of the terminal block Tighten screws securely approximately 20 inch lbs into the terminal ...

Страница 48: ... certain models the wire will need to be inserted through the ground strap opening and then into the bottom center block opening Insert the two side bare wire tips into the lower left and the lower right terminal block openings Tighten the screws until the wire is firmly secure approximately 20 inch lbs NOTE Make sure the wire is completely inserted into the terminal block and a secure connection ...

Страница 49: ...ier Insert the bare wire white neutral tip through the bottom center of the terminal block opening Insert the two side bare wire tips into the lower left and the lower right terminal block openings Tighten the screws until the wire is firmly secure approximately 20 inch lbs NOTE Make sure the wire is completely inserted into the terminal block and a secure connection is made Secure the squeeze con...

Страница 50: ...nings Seal any openings in the wall behind the range and in the floor under the range when hookups are completed Assemble Surface Burners Operating Instructions Safety Instructions Installation Instructions Troubleshooting Tips Consumer Support Electrode Slot Front of range Oval head and cap assembly Medium cap Front of range Extra large cap Small cap Dual flame extra large cap Make sure the slot ...

Страница 51: ...odels Quality of Flames The combustion quality of burner flames needs to be determined visually If burner flames look like A call for service Normal burner flames should look like B or C depending on the type of gas you use With LP gas some yellow tipping on outer cones is normal A Yellow flames Call for service B Yellow tips on outer cones Normal for LP gas C Soft blue flames Normal for natural g...

Страница 52: ...of anti tip bracket attachment to wall Bracket Screw must enter wood Wall plate When All Hookups Are Completed MAKE SURE ALL CONTROLS ARE LEFT IN THE OFF POSITION MAKE SURE THE FLOW OF COMBUSTION AND VENTILATION AIR TO THE RANGE IS UNOBSTRUCTED Converting to LP Gas or converting back to natural gas from LP This range leaves the factory set for use with natural gas If you want to convert to LP gas ...

Страница 53: ... desired temperature or the entering cooking time temperature or cleaning time SELF CLEAN pad and desired clean time or start time Food does not bake Oven controls improperly set See the Using the upper oven section or roast properly Shelf position is incorrect See the Using the upper oven section in the upper oven Incorrect cookware or cookware See the Using the upper oven section of improper siz...

Страница 54: ...too hot or too cold needs adjustment section Clock and timer Plug on range is not completely Make sure electrical plug is plugged into a live do not work inserted in the electrical outlet properly grounded outlet A fuse in your home may be Replace the fuse or reset the circuit breaker blown or the circuit breaker tripped Oven controls improperly set See the Using the clock and timer section Upper ...

Страница 55: ...n the probe Display goes blank A fuse in your home may be Replace the fuse or reset the circuit breaker blown or the circuit breaker tripped The clock is in the See the Special features of your oven control section black out mode Display flashes Power failure Reset the clock Unable to get the Oven control pads were The BAKE and BROIL HI LO pads must be touched at display to show SF not pressed pro...

Страница 56: ...tribute drawer contents is unbalanced Lower oven drawer A fuse in your home may be Replace the fuse or reset the circuit breaker will not work blown or the circuit breaker tripped The upper oven is self cleaning Wait for the self clean cycle to finish and the oven to cool Controls improperly set See the Lower oven drawer section Excessive condensation Liquid in drawer Remove liquid in the drawer U...

Страница 57: ...acks Wishing you had extra heavy duty oven racks NOW AVAILABLE for your range GE s innovative self cleanable porcelain coated oven racks Heavy Duty Durable Able to be cleaned in a self cleaning oven Visit ge com U S or www GEAppliances ca Canada for more information Grates Broiler Pan Light Bulbs Knobs Cleaner Surface Burner Caps Oven and Drawer Racks Consumer Support Operating Instructions Safety...

Страница 58: ...Operating Instructions Safety Instructions Installation Instructions Troubleshooting Tips Consumer Support Notes 58 ...

Страница 59: ... protection or you may request your money back on the remaining value of your contract No questions asked It s that simple Protect your refrigerator dishwasher washer and dryer range TV VCR and much more any brand Plus there s no extra charge for emergency service and low monthly financing is available Even icemaker coverage and food spoilage protection is offered You can rest easy knowing that al...

Страница 60: ...ce of mind of knowing we can contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains information you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Model Number Serial Number E mail Addr...

Страница 61: ... incidental or consequential damages This warranty gives you specific legal rights and you may also have other rights which vary from state to state To know what your legal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 For The Period Of GE Will Replace One Year Any part of the range which fails...

Страница 62: ...ot Cover For The Period Of Mabe Will Replace One Year Any part of the range which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty Mabe will also provide free of charge all labor and in home service original purchase to replace the defective part WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES Warrantor MABE CANADA INC GE Dual Fuel...

Страница 63: ...63 Notes Consumer Support Operating Instructions Safety Instructions Installation Instructions Troubleshooting Tips ...

Страница 64: ... or call 800 626 2224 during normal business hours GE Consumer Home Services will still be there after your warranty expires In Canada call 1 888 261 2133 Parts and Accessories In the U S ge com Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Order on line today 24 hours every day or by...

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