GEAppliances.com
Problem
Possible Causes
What To Do
Cloudiness on
Combination of soft water and
• This is called etching and is permanent. To prevent this from happening,
glassware
too much detergent
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
Low performing phosphate
• See
A white film on glassware, dishware
and the interior
in this
free detergent
Troubleshooting
section.
Water temperature entering the
• This could be etching. Lower the water heater temperature.
dishwasher exceeds 150°F (66°C)
Suds in the tub
Wrong detergent
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade
®
automatic dishwashing detergents have been approved for use in all
dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Cancel the wash cycle by pressing and holding the
Start/Reset
button for 3
seconds with the door open, and then close the door. The dishwasher will drain
and the wash cycle lights will turn off.
To restart or resume the cycle, press
Start/Reset
.
Rinse agent was spilled
• Always wipe up rinse agent spills immediately.
Detergent left in
Dishes or utensils are blocking
• Reposition the dishes, so the water from the lower spray arm can flush
dispenser cups
the detergent cup
the detergent cup. See the
Loading the dishwasher
section.
• Reposition the tall utensils or heavy silverware that may be keeping the
dispenser cup door from opening. See the
Loading the dishwasher
section.
• Don’t place large bowls or pots directly under the detergent dispenser.
Black or gray
Aluminum utensils have
• Remove marks with a mild, abrasive cleaner.
marks on dishes
rubbed against dishes
Dishes don’t dry
Low inlet water temperature
• Make sure inlet water temperature is at least 120°F (49°C).
•
Select
a
Heated Dry Cycles
cycle.
Rinse agent dispenser is empty
• Check the rinse agent dispenser and fill as required.
Control panel responded
Door may not be completely
• Make sure the door is firmly closed.
to inputs but dishwasher
closed
never filled with water
Water valve may be turned off
• Make sure water valve (usually located under the sink) is turned on.
Stained tub interior
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•
We
recommend
Cascade
®
Rinse Aid
to help prevent hard water mineral
hard water minerals
deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric acid
(Part number: WD35X151) can be ordered through GE Appliance Parts. See
back cover for ordering information. Alternatively, purchase Lemi Shine and
follow the directions on the label.
Dishwasher won’t run
Fuse is blown or circuit breaker
• Replace fuse or reset circuit breaker. Remove any other appliances from
is tripped
the
circuit.
Power is turned off
• In some installations, the power to the dishwasher is provided through a
wall switch, often located next to the disposer switch. Make sure it is on.
Proper
Start
sequence was
• See the
Using the dishwasher
section.
not followed
Reboot your control
• Turn off power to the dishwasher (at circuit breaker or wall switch) for
30 seconds, then turn back on.
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