Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Tr
oubleshooting T
ips
Care and Cleaning
Safety Instructions
Operating Instructions
Troubleshooting Tips…
Save time and money!
Problem
Possible Causes
What To Do
E4 appears in the display
Water bucket is full or not
•
Remove, empty and replace the water bucket. See the
installed correctly.
Using the Water Bucket
section and the Installation Instructions in
this manual.
Water bucket was removed while
•
Replace the water bucket. See the
Using the Water Bucket
section.
unit was operating.
NOTE:
Replace the water bucket immediately after emptying it
to catch any condensation which may continue to accumulate.
"HEAT" mode is selected
If you have a Cool only model,
•
Set the unit to
AUTO
,
COOL
,
DRY
or
FAN
mode.
HEAT
mode is not
but unit does not heat
heat settings will not be active
available and will not operate on cool only models.
on your model.
Air conditioner
The air conditioner
•
Make sure the air conditioner plug is pushed completely
does not start
is unplugged.
into the outlet.
The fuse is blown/circuit
•
Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker.
Power failure.
•
If a power failure occurs, turn the air conditioner
OFF
. When
power is restored, wait 3 minutes to restart the air conditioner to
prevent tripping of the compressor overload.
The current interrupter
•
Press the
RESET
button located on the power cord plug.
device is tripped.
•
If the
RESET
button will not stay engaged, discontinue use of
the air conditioner and contact a qualified service technician.
The remote control is
•
Try operating the control on the unit. See
The remote control is not
not working.
working
below.
Air conditioner has
Power interruption or
•
When the power is restored, wait 3 minutes to restart the air
stopped running
power failure occurred.
conditioner to prevent tripping of the compressor overload.
Touch the
Power
pad and reset the controls to the desired
settings.
Sleep
mode or the
Timer Off
•
Set the air conditioner to the desired setting.
pad has turned off the
air conditioner.
Air conditioner does not
Airflow is restricted.
•
Make sure there are no curtains, blinds or furniture blocking
cool as it should
the inlets located on the left and rear sides of the air conditioner.
Make sure there are at least 12
″
of space on all sides of the unit.
Make sure airflow through the vent exhaust is not blocked.
The temp control may not
•
In
COOL
mode, touch the
Temp Decrease
▼
pad.
be set correctly.
The air filter is dirty.
•
Clean the filter at least every 30 days. See the
Care and cleaning
section.
The room may have been hot.
•
When the air conditioner is first turned on, you need to allow time
for the room to cool down.
Cooling coils have iced up.
•
See
“Air conditioner freezing up”
below.
Air conditioner
Ice blocks the airflow and
•
The air conditioner will defrost and return to operation on its own.
freezing up
stops the air conditioner
•
To defrost the air conditioner more quickly, select the
COOL
mode
from cooling the room.
and
HIGH
fan and set the thermostat to a higher temperature.
The remote control
The batteries are inserted
•
Check the position of the batteries. They should be
is not working
incorrectly.
inserted in the opposite (+) and (–) direction.
The batteries may be dead.
•
Replace the batteries.
The remote control is too far
•
Operate the remote control closer to the air conditioner.
from the air conditioner.
An object, such as furniture
•
Remove the object.
or a towel, is blocking the signal.
Unit does not work after
The water bucket is full or the
•
Remove water from the water bucket and push the water
pressing the Power pad
water bucket is not properly
bucket back in place.
installed.
Noise or vibration
The floor is not level.
•
Place unit on a flat, level surface.
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