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Problem
Possible Causes
What To Do
Areas of discoloration
Food spillovers not cleaned
• See the
Cleaning the glass cooktop
section.
on the glass cooktop
before next use.
surface
Hot surface on a model with
• This is normal. The cooking zones may change color
a light colored glass cooktop.
when hot or cooling down. This is temporary and
will disappear as the glass cools to room temperature.
Plastic melted
Hot cooktop came into
• See the
glass surface—Potential for permanent damage
to the glass cooktop
contact with plastic placed
Section
in the
Cleaning the glass surface
section.
surface
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled
• Call a qualified technician for replacement.
of the cooktop
on the cooktop.
Food does not bake
oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Rack position is incorrect.
•
See the
Using the oven
section.
Incorrect cookware or cookware
•
See the
Using the oven
section.
of improper size being used.
oven thermostat needs
•
See the
adjust the oven thermostat—Do it yourself!
section.
adjustment.
Clock not set correctly.
•
See the
Using the clock and timer
section.
(on some models)
Aluminum foil used improperly
•
See the
Care and cleaning of the range
section.
in the oven.
oven bottom not securely
•
See the
Installation of the range
section.
seated in position.
Food does not
oven controls improperly set.
•
On models with touch pads, make sure you touch
broil properly
the
Broil Hi/Lo
pad. On models with an
OVEN TEMP
knob, make sure it is set at BROIL.
oven door not closed.
•
See the
Using the oven
section.
Improper rack position
•
See the
Broiling guide.
being used.
Food being cooked in a hot pan.
•
For best results, use a pan designed for broiling.
Make sure it is cool.
Cookware not suited for broiling.
•
For best results, use a pan designed for broiling.
oven bottom not securely
•
See the
Installation of the range
section.
seated in position.
Control signals after
you forgot to enter a bake
•
Touch the
Bake
pad and desired temperature
entering cooking time or
temperature or cleaning time.
or the
Self Clean
pad and desired clean time.
start time
(on some models)
Before you call for service…
46
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Sa
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Ca
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C
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In
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In
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Tr
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Ti
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Co
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S
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Troubleshooting Tips