Telephone Basics
Adjusting the Volume
You may control the listening level with the VOLUME switch, which
has three levels.
Redialing a Number
If you want to call the last number you dialed again (up to 32 digits),
use the redial feature.
1. Pick up the handset.
2. Press the redial button, and wait (approx. 5 seconds) for the unit to
automatically redial the last number you called.
Using One Touch Redial
If the last call you dialed was busy, you can redial it immediately by
just pressing the redial button and without hanging up the handset.
Memory
Before you store a telephone number in memory, make sure the
dialing mode is correctly set for the type of service you have. The
default dialing mode is tone (touch-tone), so if you have pulse (rotary)
service, you must first change the dialing mode. See “Setting the
Dialing Mode.” The following buttons can be stored into any memory
location: 0-9.
Storing Frequently Called Numbers
1. Pick up the handset.
2. Press the store button.
3. Push the desired memory location button.
4. Press the store button.
5. Use the handset number keys to enter the telephone number (up
to 16-digits) and press the store button.
6. Hang up the handset.
NOTE: If you make a mistake, use the delete button to
delete wrong digits.
Changing a Stored Number
Repeat the storage sequence above. The new number replaces the
old number at the memory location.
Erasing a Stored Number
1. Pick up the handset.
2. Press the store button.
3. Press the memory location (0-9) to be erased.
4. Press delete for three seconds.
5. Hang up the handset.
Dialing Frequently Called Numbers
1. Pick up the handset and press the mem button,
2. Press 0-9 for the memory location. The number dials automatically.
OR
1. Pick up the handset and press the dial button.
2. Press the review button for the desired memory location.
3. Press the dial button to dial the number.
Reviewing Numbers Stored in Memory
1. Press the store button.
2. Press 0-9 for the memory location. The number shows on the
display.
Copy Caller ID Memory to User Memory
1. Pickup the handset.
2. Press either review (
5
or
6
) button to display the number you
want to copy.
3. Press the store button.
4. Press 0-9 for the memory location. The display flashes if the
memory location is occupied. Press either review (
5
or
6
) button
to select an empty location. The number is automatically stored to
the empty location.
5. Press the hook switch to exit.
Copy Redial Memory to User Memory
1. Pickup the handset.
2. Press store.
3. Press 0-9 for the memory location. The display flashes if the
memory location is occupied. Press either review (
5
or
6
) button
to select a different location.
4. Press the store button again to confirm.
5. Press the redial button, and then press the store button again.
6. Press the flash button or the hook switch to exit.
Storing a Pause in Memory
The redial button has dual functionality. It becomes a pause button
if the store button is pressed first. It is valid only when storing a
number into memory. Use the redial button to insert a pause when
a delay is needed in an automatic dialing sequence. For example,
when you must dial a 9 to get an outside line, or when you enter
codes to access your long distance company. A pause shows in the
display as a “
P
.”
You may need to adjust the length of the pause. It can be adjusted
from 1 to 9 seconds. The default setting is 4 seconds.
1. Pickup the handset.
2. Press the store button.
3. Press the redial button.
4. Press 1-9 (1 = 1 second, 2 = 2 seconds, etc.)
5. Press store again.
6. Press the flash button or the hook switch to exit.
Chain Dialing
This process allows you to dial a succession of stored numbers from
separate memory locations. This is useful when you must dial several
sequences of numbers, such as with frequent calls via a telephone
company long distance provider.
Installing the Phone
Installing the Batteries
IMPORTANT: You will have approximately 90 seconds to
replace the batteries before the memories stored in the
handset are lost. Please read the instructions before
replacing the batteries and have the batteries ready to
be inserted beforehand. As a precaution, you may want
to write down any stored information you do not want
erased.
Your Caller ID phone uses 4 AAA-size alkaline batteries for receiving
and storing Caller ID records and for the numbers you use for
memory dialing.
1. If the telephone cord is already connected, disconnect it from the
wall jack. Place the handset off to the side.
2. Use a ball point pen to open the battery compartment door.
3. Insert 4 AAA-size alkaline batteries as shown on the diagram inside
the battery compartments.
4. Replace and secure the battery compartment doors.
IMPORTANT: If you’re not going to use the telephone for
more than 30 days, remove the batteries because they
can leak and damage the unit.
Installing the Phone
Your phone should be placed on a level surface, such as a desk or
table top, or you can mount it on a wall.
1. Plug the straight telephone line cord into a modular phone jack.
2. Set the RINGER switch on the base to the desired volume level.
= Sound will be loudest.
= Sound will be lower.
= Telephone will not ring.
3. Place the handset in the cradle on the base.
NOTE: The unit is properly installed if you pick up the
handset and hear the dial tone. If you don’t hear a
dial tone, recheck all installation steps, or refer to the
Troubleshooting Tips section of this user’s guide for
more information.
Wallmount Installation
Your telephone may also be mounted on a
wall plate (not included).
1. Plug the telephone line cord into a
modular wall phone jack.
2. Feed the straight telephone line cord
through the grooves on the bottom of the
base.
3. Slip the mounting holes on the bottom
of the base over the wall plate posts and
firmly slide the unit down into place (wall
plate not included).
Wrapping the Telephone Line Cord
In desktop or wall mount mode, you may want to wrap the excess
telephone line cord around the mounting bracket on the bottom of
the base.
Telephone Set Up
Setting Up the Caller ID Menu
Do not plug the telephone into the modular phone jack while setting
up the Caller ID menu because an incoming call may invalidate the
information not yet saved. The handset must be on the cradle on the
base to enter the Setup Menu.
1. Press the options button.
SET
5
OR
6
appears in the display.
2. At this point you can press either REVIEW up or down button to
scroll among the seven menu screens, which are:
•
SET
5
OR
6
•
LOCAL AREA CODE
(default - - -)
•
REGIONAL AC’S-1
•
CID LANGUAGE
(default English)
•
SELECT CONTRAST
(default
3
)
•
T/P DIAL MODE
(default
TONE
)
•
EXIT SETUP
3. You have 10 seconds following any key press before the phone
automatically return to the
NO CALLS
summary screen, or you can
press dial to exit during set up.
Telephone Jack Requirements
To use this phone, you need an RJ11C type
modular telephone jack, which might look like
the one pictured here, installed in your home. If
you don’t have a modular jack, call your local
phone company to find out how to get one
installed.
Important Installation Information
• Avoid sources of noise and heat, such as motors, fluorescent
lighting, microwave ovens, heating appliances and direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Handset Layout
Setting Your Local Area Code
The telephone uses the programmed area code to determine the
number format to display when a valid Caller ID signal is received. It
is also used for the Dialback feature.
1. Press the options button.
SET
5
OR
6
appears in the display.
2. Press the review up button until
- - - LOCAL AREA CODE
appears in
the display.
3. To enter or change the area code, press the options button. The
display shows the area code stored in memory. The left-most digit
or a minus sign (-) flashes, indicating the unit is ready to accept the
area code entry.
4. Press review down and select a number from 9-0 for the first digit.
5. When the desired digit is flashing, press review up to advance to
the next digit.
6. Repeat steps 4 and 5 until all the digits for your area code are
correct.
If you make a mistake, you can simply repeat the previous steps
until your area code is set.
7. Press options to store the area code and return to the
LOCAL AREA
CODE
display.
Setting Regional Area Codes for 10-Digit
Dialing
Like the Local Area Code, the telephone uses the programmed area
codes to determine the number format to display when a valid
Caller ID signal is received. Calls that match any of the programmed
regional area codes are displayed as 10 digits. This is helpful in areas
that have multiple or overlapping area codes and require 10-digit
dialing.
1. Press the options button.
SET
5
OR
6
appears in the display.
2. Press the review up button until
- - - - - - - - - REGIONAL AC’S-1
shows in the display.
3. To enter or change the area code, press the options button. The
display shows the area code stored in memory. The left-most digit,
or minus sign (-), flashes, indicating the unit is ready to accept the
area code entry.
4. Press the review down button and select a number from 9-0 for
the first digit of the area code.
5. When the desired digit is flashing, press the review up button to
advance to the next digit.
6. Press the options button again to enter the next three-digit
regional area code and repeat steps 4 and 5 until all the
REGIONAL AC’S-1
and
REGIONAL AC’S-2
are entered.
7. Press the options button to store the setting and return to the
REGIONAL AC’S-1
display.
8. Press dial to exit.
Setting the CID Display Language
This setting lets you display Caller ID messages in English, French or
Spanish.
1. Press the options button.
SET
5
OR
6
appears in the display.
2. Press the review up button until
CID LANGUAGE
appears in the
display.
3. Press the options button to show the current language setting. The
default is
English
.
4. Press review up or down to change the language.
5. Press options to store the language and return to the
CID
LANGUAGE
display.
Setting the Contrast
This adjustment allows you to adjust the contrast and viewing angle
of the display.
1. Press the options button until
SET
5
OR
6
appears.
2. Press the review up button until
SELECT CONTRAST
appears in the
display.
3. Press the options button to show the current contrast setting.
There are five levels of contrast, with the default set to 3.
4. To decrease the contrast, press review down. To increase the
contrast, press review up.
5. Press the options button to store the contrast setting and return to
the
SELECT CONTRAST
display.
Setting the Dialing Mode
This adjustment allows you to select tone (touch-tone) or pulse (rotary)
dialing.
1. Press the options button until
SET
5
OR
6
appears.
2. Press the review up button until
T/P DIAL MODE
appears in the
display.
3. Press the options button to show the current dial mode. The
default is set to
TONE
.
4. To change the dialing mode, press review up or down. The display
will alternate between the two dialing modes.
5. Press the options button to store the dialing mode and return to
the
T/P DIAL MODE
display.
Exiting Setup
To immediately exit the setup mode after your changes have been
made, select the
EXIT SETUP
menu and press the options button.
NOTE: The phone exits Setup after 10 seconds if no
buttons are pressed.
REMINDER: The time and date are programmed
automatically when the first Caller ID record is
successfully received after the unit is setup.
Equipment Approval Information
Your telephone equipment is approved for connection to the Public
Switched Telephone Network and is in compliance with parts 15 and
68, FCC Rules and Regulations and the Technical Requirements for
Telephone Terminal Equipment published by ACTA.
1 Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other
information, the US number and Ringer Equivalence Number (REN) for
the equipment. You must, upon request, provide this information to
your telephone company.
The REN is useful in determining the number of devices you may
connect to your telephone line and still have all of these devices ring
when your telephone number is called. In most (but not all) areas,
the sum of the RENs of all devices connected to one line should not
exceed 5. To be certain of the number of devices you may connect
to your line as determined by the REN, you should contact your local
telephone company.
A plug and jack used to connect this equipment to the premises wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant.
See installation instructions for details.
Notes
• This equipment may not be used on coin service provided by the
telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be
able to use your own telephone equipment if you are on a party line.
Check with your local telephone company.
• Notice must be given to the telephone company upon permanent
disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to
the telephone line, ensure the installation of this product does not
disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a
qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
2 Rights of the Telephone Company
Should your equipment cause trouble on your line which may
harm the telephone network, the telephone company shall, where
practicable, notify you that temporary discontinuance of service
may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may
temporarily discontinue service immediately. In case of such
temporary discontinuance, the telephone company must: (1) promptly
notify you of such temporary discontinuance; (2) afford you the
opportunity to correct the situation; and (3) inform you of your right to
bring a complaint to the Commission pursuant to procedures set forth
in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications
facilities, equipment, operations or procedures where such action
is required in the operation of its business and not inconsistent with
FCC Rules and Regulations. If these changes are expected to affect
the use or performance of your telephone equipment, the telephone
company must give you adequate notice, in writing, to allow you to
maintain uninterrupted service.
Interference Information
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this
product.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth
for an uncontrolled environment. This equipment should be installed
and operated with a minimum distance of 20 centimeters between
the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.”
Introduction
CAUTION: When using telephone equipment, there
are basic safety instructions that should always
be followed. Refer to the IMPORTANT SAFETY
INSTRUCTIONS provided with this product and
save them for future reference.
IMPORTANT: Because cordless phones operate on
electricity, you should have at least one phone in your
home that isn’t cordless, in case the power in your
home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the following items:
Modular
telephone
line jack
Wall plate
• Reorient or relocate the receiving antenna (that is, the antenna for
radio or television that is “receiving” the interference).
• Reorient or relocate and increase the separation between the
telecommunications equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on
a circuit different from that to which the receiving antenna is
connected.
If these measures do not eliminate the interference, please consult
your dealer or an experienced radio/television technician for additional
suggestions. Also, the Federal Communications Commission has
prepared a helpful booklet, “How To Identify and Resolve Radio/
TV Interference Problems.” This booklet is available from the U.S.
Government Printing Office, Washington, D.C. 20402. Please specify
stock number 004-000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
9
wxyz
6
mno
3
def
#
7
pqrs
4
ghi
1
*
tone
8
tuv
5
jkl
2
abc
0
oper
redial
mem
store
flash
Base
Handset
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT TO RAIN
OR MOISTURE.
THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.
CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.
THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
For example
Memory location
Local access number of long distance company
6
Authorization code (ID)
7
Long distance phone number
8
1. Pick up the handset.
2. Press mem button, then press number 6 for the memory location.
3. Press mem button, then press number 7 for the memory location.
4. Press mem button, then press number 8 for the memory location.
5. The number dials automatically.
Flash
This feature is used to activate customer calling services available
through your local phone company, such as Call Waiting. These
services generally require an extra monthly fee. If you subscribe
to any of these services, please refer to the phone company’s
instructions on how to use flash.
To answer an incoming call while having a conversation:
• After you hear the Call Waiting tone, press and release the flash
button. The first call is placed on hold while the second call can be
answered.
To return to your first call and put the second call on hold:
• Press and release flash again. The first call can continue while the
second call is put on hold.
Temporary Tone Dialing
This feature is useful only if you have pulse dialing service.
Temporary Tone Dialing enables pulse (rotary) service phone users to
access touch-tone services offered by banks, credit card companies,
etc. For example, when you call your bank you may need to enter
your bank account number. Temporarily switching to Touch Tone
mode allows you to send your number.
1. Dial the telephone number and wait for the line to connect.
2. When your call is answered, press the *tone button on the handset
number pad to temporarily change from PULSE dialing to TONE
dialing.
3. Follow the automated instructions to get the information you
need.
4. Hang up the handset and the phone automatically returns to
PULSE (rotary) dialing mode.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID
features, you must subscribe to either the standard
Name/Number Caller ID Service or Call Waiting Caller
ID Service. To know who is calling while you are on the
phone, you must subscribe to Call Waiting Caller ID
Service.
This unit receives and displays information transmitted by your local
phone company. This information can include the phone number,
date, and time; or the name, phone number, date, and time.
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your
phone company; if you receive an incoming call and you are already
on the phone, a beep indicates the presence of a Call Waiting call
on the line. Only the handset that is in use at the time of the call will
display and store the Call Waiting Caller ID information.
• When you hear the call waiting beep in the handset receiver, press
the flash button to put the current call on hold and answer the
incoming call. Press flash again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted
between the first and second ring. The Caller ID information appears
on the display while the phone rings, giving you a chance to monitor
the information and decide whether or not to answer the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID
memory stores the data for the 50 most recent calls you received so
you can see who called while you were unavailable. When the 51st
call is received, the oldest Caller ID record (1st call) is automatically
deleted.
You may review the stored information at any time. Calls received
since your last review show as
NEW
in the display.
Reviewing CID Records
• Press either the review up or review down button to view the
newest call record.
• Press the review down button to scroll through the call records
from the most recent to the oldest.
• Press the review up button to scroll through the call records from
the oldest to the newest.
• When all of the messages are viewed,
START/END
appears in the
display.
Deleting CID Records
1. To delete the record showing in the display, press the delete button
once.
2. To delete all records while reviewing, press and hold the delete
button until
ERASE ALL?
shows in the display.
3. Press the delete button to delete all CID records.
Dialing Back
When reviewing Caller ID records, you may dialback the phone
numbers shown on the display by pressing the dial button.
If you programmed your local area code in the setup menu
1. Use the review up and down buttons to display the number you
want to dial.
Model 29263
16043750 (Rev. 1 Dom E/S)
06-37
Printed in China
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc.
Trademark(s) ® Registered
Marca(s) Registrada(s)
+
-
+
-
+
-
+
-
Battery
compartment
door
Current time
Current date
Caller ID name
Caller ID number
New calls
Model 29263 Series
10-Number Memory
Caller ID Telephone
User’s Guide
redial
button
9
wxyz
6
mno
3
def
#
7
pqrs
4
ghi
1
*
tone
8
tuv
5
jkl
2
abc
0
oper
redial
mem
store
flash
mem
(memory
button)
delete
dial
options
review
store
button
flash
button
delete
button
options
button
dial
button
review
button
display
volume
switch
• If you see a number with 7 digits (i.e. 555-1234), then the call
was received from within your area code. However, this does not
guarantee the call is a local call.
• If you see a number with 10 digits (i.e. 234-555-1234), then the
call received was not from your area code.
2. Press the dial button and the display shows
PICKUP
or
ADJ
. A 10
second timer will also start in the upper right side of the display,
letting you know the time remaining until the unit returns to the
summary screen. If you adjust the number to be dialed, the timer
will reset after each adjustment.
3. To adjust the phone number, press the dial button. For instance,
a 7-digit local number sometimes cannot be dialed because
it requires a 10-digit or 11-digit format. Press the dial button
repeatedly to scroll through the 7, 10, and 11-digit numbers.
7-digits: 7-digit telephone number (i.e. 555-5555)
10-digits: 3-digit area code + 7-digit telephone number (i.e. 425-
555-5555)
11-digits: long distance code 1 + 3-digit area code + 7-digit
telephone number (i.e. 425-555-5555)
4. To dial the displayed number, pick up the handset before the timer
reaches 0.
NOW DIALING
shows in the display and the number is
dialed.
If you did not program your local area code in the setup menu
1. Use the review up and down buttons to display the number you
want to dial. You will only see 10-digit numbers (i.e. 234-555-1234).
2. See steps 2 through 4 in the above section to complete the
dialback sequence.
NOTE:
IF PICKUP PHONE
shows on the display, no other
changes to the number can be made. The information
sent from the telephone company is known to be a
valid number to dial back (available only in limited
areas). Once you pickup the phone, the number is
automatically dialed.
Caller ID Display Messages
The following special messages indicate the status of a message or
the unit:
NO CALLS
The caller memory is empty.
UNKNOWN CALLER The incoming call does not have Caller ID
service or their service area is not linked to
yours. If
UNKNOWN CALLER
appears along
with a calling number, the name information for
that number is not available.
Battery power level is low. Please replace
the batteries as soon as possible in order to
maintain Caller ID operation.
BLOCKED CALL
The incoming caller is registered as “Private
Number” and Caller ID information is withheld.
START/END
You are at the beginning or the end of the
Caller ID
memory log.
Troubleshooting Tips
No Dial Tone
• Check installation- make sure that all connections are secure
and not damaged.
• Check the hook switch: It should be fully extended when the
handset is lifted from the cradle.
• Disconnect the base from the modular phone jack and connect
another phone to the same jack. If there is no dial tone on the
second phone, the problem might be your wiring or local service.
No Display
• Replace the batteries.
• Make sure the batteries are properly installed.
No Information is Displayed After the Phone Rings
• You must be subscribed to Caller ID service from your local
telephone company in order to receive Caller ID records.
• Wait for the second ring - Caller ID information appears after the
second ring.
Phone Does Not Ring
• Make sure the ringer switch is ON.
• You may have too many extension phones on your line. Try
unplugging some extension phones.
• Check for a dial tone. If there is no dial tone see solutions for “No
Dial Tone.”
Incoming and Outgoing Voice Volume Low
• Are other phones off hook at same time? If so, this is normal
condition as volume drops when additional phones are used at
once.
Cannot Dial Out
• Make sure the TONE/PULSE dialing mode is set to the type of
phone service you are subscribed to.
Service
If trouble is experienced with this equipment, for repair or warranty
information, please contact customer service at 1-800-448-0329. If the
equipment is causing harm to the telephone network, the telephone
company may request that you disconnect the equipment until the
problem is resolved.
This product may be serviced only by the manufacturer or its authorized
service agents. Changes or modifications not expressly approved by
Thomson Inc. could void the user’s authority to operate this product. For
instructions on how to obtain service, refer to the warranty included in
this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to the guide for future reference or jot
down the date this product was purchased or received as a gift. This
information will be valuable if service should be required during the
warranty period.
Purchase date ________________________________________________
Name of store ________________________________________________
Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year, from date of purchase.
(The warranty period for rental units begins with the first rental or
45 days from date of shipment to the rental firm, whichever comes
first.)
What we will do:
• Provide you with a new or, at our option, a refurbished unit. The
exchange unit is under warranty for the remainder of the original
product’s warranty period.
How you get service:
• Properly pack your unit. Include any cables, etc., which were
originally provided with the product. We recommend using the
original carton and packing materials.
• ”Proof of purchase in the form of a bill of sale or receipted invoice
which is evidence that the product is within the warranty period,
must be presented to obtain warranty service.” For rental firms,
proof of first rental is also required. Also print your name and
address and a description of the defect. Send via standard UPS or its
equivalent to:
Thomson Inc.
11721 B Alameda Ave.
Socorro, Texas 79927
• Pay any charges billed to you by the Exchange Center for service not
covered by the warranty.
• Insure your shipment for loss or damage. Thomson Inc. accepts no
liability in case of damage or loss.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty
does not
cover:
• Customer instruction. (Your Owner’s Manual provides information
regarding operating instructions and user controls. Any additional
information, should be obtained from your dealer.)
• Installation and setup service adjustments.
• Batteries.
• Damage from misuse or neglect.
• Products which have been modified or incorporated into other
products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Product Registration:
• Please complete and mail the Product Registration Card packed
with your unit. It will make it easier to contact you should it ever
be necessary. The return of the card is not required for warranty
coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this
product. All other warranties, express or implied (including all implied
warranties of merchantability or fitness for a particular purpose)
are hereby disclaimed. No verbal or written information given by
Thomson Inc., its agents, or employees shall create a guaranty or in
any way increase the scope of this warranty.
• Repair or replacement as provided under this warranty is the
exclusive remedy of the consumer. Thomson Inc. shall not be liable
for incidental or consequential damages resulting from the use of
this product or arising out of any breach of any express or implied
warranty on this product. This disclaimer of warranties and limited
warranty are governed by the laws of the state of Indiana. Except
to the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose on this product is
limited to the applicable warranty period set forth above.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental
or consequential damages, or limitations on how long an implied
warranty lasts so the above limitations or exclusions may not apply
to you.
• This warranty gives you specific legal rights, and you also may have
other rights that vary from state to state.
If you purchased your product outside the USA:
• This warranty does not apply. Contact your dealer for warranty
information.
