PROBLEM
POSSIBLE CAUSE
REFRIGERATOR
• May be in defrost cycle when motor does not operate for about 30 minutes.
DOES NOT OPERATE
• Temperature control in OFF position.
• If interior light is not on, refrigerator may not be plugged in at wall outlet.
• If plug is secure and the refrigerator still fails to operate, plug a lamp or a small
appliance into the same outlet to determine if there is a tripped circuit breaker or
burned out fuse.
MOTOR OPERATES
• Modern refrigerators with more storage space and a larger freezer compartment
FOR LONG PERIODS
require more operating time.
• Normal when refrigerator is first delivered to your home—usually requires
24 hours to completely cool down.
• Large amounts of food placed in refrigerator to be cooled or frozen.
• Hot weather—frequent door openings.
• Door left open.
• Temperature control is set too cold.
• Grille and condenser need cleaning.
MOTOR STARTS &
• Temperature control starts and stops motor to maintain even temperatures.
STOPS FREQUENTLY
VIBRATION OR
• If refrigerator vibrates, more than likely it is not resting solidly on the floor.
RATTLING
The front leveling legs need adjusting, or floor is weak or uneven.
Refer to Rollers/Leveling Legs.
• If dishes vibrate on shelves, try moving them. Slight vibration is normal.
FOODS DRY OUT
• Foods not covered, wrapped or sealed properly.
QUESTIONS?
USE THIS PROBLEM SOLVER
W
ater Line Installation
The Pr
oblem Solver
NORMAL OPERATING SOUNDS
These sounds are normal and do not indicate a need for service.
The new high efficiency compressor runs faster and will have a higher pitch hum or
pulsating sound while operating.
Sizzling sound in the frozen food storage compartment during
the defrost cycle, caused by frost thawing and draining.
Defrost timer and refrigerator control clicks on and off.
The fan circulating air inside the frozen food storage compartment
which keeps the temperatures throughout.
Water dropping on the defrost heater causing a sizzling,
hissing or popping sound during the defrost cycle.
The flow of refrigerant through the frozen food storage compartment
cooling coil sounds like boiling water or a gurgling noise.
Cracking or popping of cooling coils caused by expansion
and contraction during defrost and refrigeration following defrost.
Water dripping as it melts from the evaporator
and flows to the drain pan during the defrost cycle.
Icemaker (on some models): The icemaker water valve will buzz when
the icemaker fills with water. If the feeler arm is in the ON (down) position it will
buzz even if it has not yet been hooked up to water. Keeping the feeler arm in the
ON (down) position before it is hooked up to water can damage the icemaker.
To prevent this, raise the feeler arm to the STOP (up) position. This will stop the buzzing.
The sound of cubes dropping into the bin and water running in pipes as icemaker refills.
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