25
Troubleshooting
Problem
Cause
Correction
Engine is running, but no AC output
is available.
1. Circuit breaker open or defective.
2. Fault in generator control panel.
3. Poor wiring connections or defective
transfer switch.
1. Reset or replace circuit breaker.
2. Contact local service facility.
3. Check and repair or contact local
service facility.
Engine runs good at no-load but “bogs
down” when loads are connected.
1. Short circuit in a connected load.
2. Generator is overloaded.
3. Shorted generator circuit.
4. Fuel pressure or mixture is incorrect.
5. Kinked fuel line between regulator
and engine.
1. Disconnect shorted electrical load.
2. Turn off one or more loads.
3. Contact local service facility.
4. See
Gaseous Fuel System
in the
installation manual.
5. Remove kink. Replace
if necessary.
Engine will not start; or starts and runs
rough.
1. 15 Amp fuse missing or blown.
2. Fuel supply turned off or depleted.
3. Check if thermal fuse assembly is
blown.
4. Failed battery.
5. Clogged air filter.
1. Install (new) 15 Amp fuse.
See System Control Panel.
2. Open fuel valve(s); check propane
tank.
3. Replace thermal fuse assembly.
4. Failed battery.
5. Clean or replace air filter.
Engine shuts down during operation.
1. Fuel supply turned off or depleted.
2. Control panel digital display shows a
fault code.
1. Check fuel valves, fill
propane tank.
2. Refer to Fault Detection System.
Loss of power on circuits.
1. Generator circuit breaker is open.
2. Transfer switch problems.
1. Reset circuit breaker.
2. See transfer switch manual.
Unit will not exercise weekly.
1. System Switch not on AUTO.
2. Exercise timer not set.
3. Failed battery.
4. 15 Amp fuse missing or blown.
1. Set system switch to AUTO.
2. Set exercise timer.
3. Replace battery.
4. Install (new) 15 Amp fuse.
See System Control Panel.
Excessive Vibration
1. Lose mechanical fastener.
1. Check and repair or contact local
service facility.
Odor of fuel
1. Fuel leak.
1. Turn off manual shutoff fuel valve.
Contact local service facility.
Utility power returns, unit does not stop
1. Blown fuses in transfer switch.
2. 5 minute minimum runtime not
lapsed.
3. Poor wire connection or defective
controllers.
1. Install (new) fuses.
2. Wait 5 minutes.
3. Check and repair or contact local
service facility.
Not
for
Reproduction