GE Security Digia 204 Скачать руководство пользователя страница 39 | Manualshive

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This chapter provides information to help you contact technical support in case
you need assistance with your GE equipment.

In this chapter:

Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Troubleshooting your Digia II

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Contacting technical support

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Online publication library

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Chapter 4

Troubleshooting, maintenance,
support

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Содержание Digia 204

Страница 1: ...Digia II User Manual ...

Страница 2: ...the software or if already installed immediately cease all use of the software and promptly uninstall all components of the software 1 License In this Agreement you the purchaser of the rights granted by this Agreement are referred to as You or Your whether an individual or a business entity of any kind Subject to the terms and conditions of this Agreement GE Security Inc a Delaware corporation GE...

Страница 3: ...e in the sole discretion of GE Security To obtain a repair or replacement of nonconforming Software contact GE Security Customer Service toll free at 888 GESECURity or online at www gesecurity com during the Software Warranty Period Your exclusive remedy under this limited warranty for defective media is replacement of the defective media To receive replacement media under this limited warranty re...

Страница 4: ...plete and exclusive statement of the agreement between you and GE Security and supersedes any proposal or prior agreement oral or written and any other communication relating to the subject matter of this agreement Intended use Use this product only for the purpose it was designed for refer to the data sheet and user documentation For the latest product information contact your local supplier or v...

Страница 5: ... Chapter 3 Setup 9 Main menu 10 Camera 11 Record 12 Schedule 13 Alarms 15 Network 16 Display 19 System 20 Information 22 Search 24 Export 26 Enter and directional buttons 27 Shuffle camera views 27 Freeze or zoom in on live video 28 Chapter 4 Troubleshooting maintenance support 31 Troubleshooting 32 Troubleshooting your Digia II 32 Contacting technical support 34 Online publication library 34 Appe...

Страница 6: ...Digia II User Manual vi ...

Страница 7: ...publication library on page 8 for instructions on accessing our online publication library Note A qualified service person complying with all applicable codes should perform all required hardware installation Conventions used in this document The following conventions are used in this document Safety terms and symbols These terms may appear in this manual Bold Menu items and buttons Italic Emphasi...

Страница 8: ...Digia II User Manual viii ...

Страница 9: ... an overview of your Digia II including things you need to know to begin configuring and using your Digia II In this chapter Product overview 2 Features 2 Front panel 2 Back panel 3 Monitor display 4 Chapter 1 Introduction ...

Страница 10: ...rchiving of video and remote viewer through USB port Front panel Figure 1 shows the front of the Digia II Figure 1 Digia II front panel A F REV Fast reverse or rewind and also starts or increases reverse slow motion Press this to rewind video or start or increase reverse slow motion B R PLAY Reverse playback Press this to play back video in reverse C PAUSE Press this to pause the playback of video...

Страница 11: ...se the enter and directional buttons in combination to move the camera displays to different locations onscreen freeze live video or zoom in on live video See Enter and directional buttons on page 27 for more information M USB port Use this in the export and firmware upgrade processes N Power indicator O Record indicator Indicates that the hard drive is recording P HDD or hard disk drive activity ...

Страница 12: ...onnections Connect alarms here H Audio in out Connect speakers and or microphone here I 19 VDC power connector Connect the power source here A Channel tag Indicates the channel name B Event signal Small icons indicate certain events for each channel There are four different signals A An alarm event has taken place where this camera is located M A motion event has taken place where this camera is l...

Страница 13: ...al playback speed means normal reverse playback speed x N means N times fast playback speed x N means N times fast reverse playback speed means forward slowmotion playback means reverse slowmotion playback Record time Displays the time when the video was recorded D Record status bar The record status bar appears when you enable the OSD onscreen display in the Display menu There are three parts whi...

Страница 14: ...Digia II User Manual 6 ...

Страница 15: ...This chapter provides the steps to begin installing your Digia II In this chapter Installation 8 Chapter 2 Installation ...

Страница 16: ... triggered from 1 to 60 seconds in duration Normally closed NC where the relay contact is in a closed state When the contact is open an alarm is triggered from 1 to 60 seconds in duration NO trans where a relay is in an open state When the contact is closed an alarm is triggered and will remain until the contact is opened again NC trans where a relay is in a closed state When the contact is opened...

Страница 17: ... main menu In this chapter Main menu 10 Camera 11 Record 12 Schedule 13 Alarms 15 Network 16 Display 19 System 20 Information 22 Search 24 Export 26 Enter and directional buttons 27 Shuffle camera views 27 Freeze or zoom in on live video 28 Chapter 3 Setup ...

Страница 18: ... 1234 Note If you log on with a user passcode you will only be able to access the Display and Information menus and the search and export features All other menus and features will be inaccessible Use the directional arrows to navigate through the menu choices and press Enter to select the highlighted menu option Figure 4 Figure 4 Main menu 1 Camera 2 Record 3 Schedule 4 Alarms 5 Network 6 Display...

Страница 19: ...ist Check sequence list to include this camera in the sequence list Dwell time Set the dwell time between 1 and 99 seconds Brightness Set the brightness level for this camera Default is 50 Contrast Set the contrast level for this camera Default is 50 Saturation Set the saturation level for this camera Default is 50 Select EXPORT to copy settings Press the Export button to copy the settings from th...

Страница 20: ...rom CIF 2CIF and D1 4CIF Pre alarm Check this box to record prealarm video Audio Check this box to record audio Auto delete mode Choose the interval at which to automatically delete footage Choose disable or between 1 and 255 days Disk overwrite Choose between continuous or no overwrite Digia II Menu Record Resolution Pre Alarm Audio Auto Delete Mode Disk Overwrite 2CIF Disable Continuous ...

Страница 21: ...bmenu Menu item Description The list of schedules in numerical order Schedule Choose from Disable Weekday Weekend Daily and Monday through Friday Start Set the start time End Set the end time Digia II Menu Schedule Time Periods 1 2 3 4 5 6 7 8 Schedule Disable Disable Disable Disable Disable Disable Disable Disable Start 08 00a 12 00p 12 00p 12 00p 12 00p 12 00p 12 00p 12 00p End 06 00p 08 00p 12 ...

Страница 22: ...e 8 Camera schedule Table 4 Camera schedule submenu Menu item Description IPS Set between 0 and 3 QL Set between 1 and 6 Digia II Menu Schedule Camera 1 1 2 3 4 5 6 7 8 Schedule Disable Disable Disable Disable Disable Disable Disable Disable Start 08 00a 12 00p 12 00p 12 00p 12 00p 12 00p 12 00p 12 00p End 06 00p 08 00p 12 00a 12 00a 12 00a 12 00a 12 00a 12 00a IPS 1 1 1 1 1 1 1 1 QL 6 6 6 6 6 6 6...

Страница 23: ...a II to send an e mail to a predetermined e mail address when the alarm is triggered Video loss Check this box if you want this alarm triggered when video is lost Motion detection Choose between Disable Partial and Full If you set it to partial it will take you into the motion detection grid Motion sensitivity Choose between 1 lowest 2 3 4 5 6 7 8 and 9 highest Motion detection grid Use the direct...

Страница 24: ... and DHCP DHCP will assign values to the IP subnet gateway and DNS server values automatically IP The IP address of the unit If you choose static as a network type you can set the IP address by highlighting the number you want to change hit Enter and then use the up and down arrow to change the values Hit Enter again to set the number then use the left or right arrows to move to another position a...

Страница 25: ...er Enter the SMTP server address for your mail server SMTP port Default is 00025 Authentication Check this box if your mail server requires authentication User name Enter the user name for the SMTP server Password Enter the password for the SMTP server Sender email address Enter the email address you want the email to come from Receiver email address Enter the email address you want the email to g...

Страница 26: ...t see those websites for more information User Enter the user name of the DDNS account Password Enter the password of the DDNS account Record ID A record ID that your DDNS service may provide for you FQDN Fully qualified domain name Enter your fully qualified domain name here Example digia2 dyndns com Digia II Menu Network Network DDNS DDNS Services DDNS Server User Password Record ID FQDN tzo com...

Страница 27: ... timestamp the timestamp becomes a permanent part of the recording and cannot be removed from recorded video Sequence Check this box to enable sequencing Sequencing will automatically switch the live view to the next available video feed where you have enabled Sequence List in the Camera menu It will switch to the next feed after the defined dwell time interval Alarm display Check this box to enab...

Страница 28: ...e month that daylight saving time start Also choose between last 1st 2nd 3rd or 4th and then choose the day of the week it applies to From Set the hour and minute at which you would like the time to change and set the hour and minute you want the time to change to End on Choose the month that daylight saving time ends Also choose between last 1st 2nd 3rd and 4th and then choose the day of the week...

Страница 29: ...scriptions Language English OSD color Choose between white black red yellow magenta and cyan Load save setting Press Enter then up or down Select whether you d like to cancel the process load defaults load other settings or save settings Firmware upgrade With a USB device that has the new firmware on it plugged in press Enter then up or down Enter the passcode default is 4444 Your USB device must ...

Страница 30: ...nu Menu item Description DVR ID Enter a DVR ID Description Firmware version Displays your firmware version HDD size The size of the hard drive installed IP address The IP address of the unit MAC address The MAC address of the unit Model The model number of the unit Table 11 System admin submenu continued Menu item Descriptions Digia II Menu Information DVR ID Firmware Version HDD Size IP Address M...

Страница 31: ...Chapter 3 Setup 23 Record time From The date the unit started recording To Either the current date or the last date the unit was recording Table 12 Information submenu continued Menu item Description ...

Страница 32: ...ms motion video loss or a system event associated with it by checking the checkbox next to your desired search criteria 6 Press Search again to start the search 7 If you have any search results they will appear on a new page labeled Event list 8 Use the left or right arrows to navigate through multiple pages 9 Use the up or down arrows to navigate through entries on a page 10 Press Export to expor...

Страница 33: ... you are finished viewing the video press the Search button to return to the Event list or press the Live button to return to live video Note When you are in the Event list page you must hit Menu to escape out to the Search menu ...

Страница 34: ... time of the recorded video that you want to export 8 Set the export type Choose from DGA AVI or DGA player 9 Highlight Start Export and press Enter to begin the export process The file will be created with the following naming format CH YYYYMMDDHHMMSS YYYYMMDDHHMMSS CH stands for the channel number that recorded this video The first YYYYMMDDHHMMSS is the start time in year month day hour minute a...

Страница 35: ...or 4 x 4 display 2 Press Enter once Select should appear in your upper left video display Figure 19 Figure 19 Shuffle views 3 Use the directional buttons to move the Select to the video display you d like to change 4 Once you are in the channel you want to change press the channel number of the video channel you would like to display in this area For instance if you want channel 2 to display in th...

Страница 36: ...eze or zoom in on live video If you d like to freeze your live video display or zoom in on the live video do the following 1 Press Display until you are showing only one channel of video You may also choose the channel you want to display with the channel buttons 2 Press Enter to freeze the video Figure 21 on page 28 Figure 21 Freeze 3 Press Enter again to unfreeze the video and zoom in on live vi...

Страница 37: ...pter 3 Setup 29 Figure 22 Zoom in 4 Use the directional buttons to navigate through the zoomed in screen 5 Press Enter again to exit back to regular live video CH01 12 19 2006 TUE R01 01 FAN 10 39 32a Zoom ...

Страница 38: ...Digia II User Manual 30 ...

Страница 39: ...ntact technical support in case you need assistance with your GE equipment In this chapter Troubleshooting 32 Troubleshooting your Digia II 32 Contacting technical support 34 Online publication library 34 Chapter 4 Troubleshooting maintenance support ...

Страница 40: ...gh room on the USB device The firmware upgrade process requires approximately 5 MB of free space I cannot record at 30 fps The unit supports up to 30 fps recording at D1 resolution 60 fps recording at 2CIF resolution and 120 fps recording at CIF resolution The unit distributes these frames across all the enabled channels evenly when the recording mode is set to continuous schedule or alarms so tha...

Страница 41: ...otion which will conserve hard disk space When motion is detected by a camera the DVR will record at a higher frame rate This will ensure a higher resolution during motion events playback The monitor displays no picture 1 Make sure that the equipment is wired properly Refer to your installation documentation for assistance 2 Make sure that all of the wires used are working properly 3 Verify that t...

Страница 42: ...To access the library go to our website at the following location http www gesecurity com In the Customer Support menu select the Resource Library link After you register and log on you may search through our online library for the documentation you need 1 Table 13 Service and support contact information Customer service Technical support Phone Toll free 888 GESECURity 888 437 3287 in the US inclu...

Страница 43: ...This appendix provides a list of the default settings for the Digia II In this appendix Defaults 36 Appendix A Defaults ...

Страница 44: ...Camera settings Title CH ________ Recording mode Continuous FPS 1 Quality level 6 Covert Disabled Sequence list Enabled Brightness 50 Contrast 50 Saturation 50 Record settings Resolution 2CIF Pre alarms Enabled Audio Enabled Auto delete mode Disabled Disk overwrite Continuous Schedule settings Schedules All time periods disabled ...

Страница 45: ...loss Disabled Motion detection Disabled Motion sensitivity 7 Network settings Data port 00554 HTTP port 00080 Control port 01600 Client access Enabled Bandwidth savings 8192 KB Network type DHCP SMTP port 25 Authentication Disabled DDNS services Disabled DDNS server tzo com Display settings OSD Enabled TimeStamp Disabled Sequence Disabled Alarm display Enabled Table 14 Default settings continued ...

Страница 46: ...ormat MM DD YYYY Time format 12 HR Daylight savings Disabled Time sychronize Disabled Language English OSD color White Admin passcode 4444 User passcode 1234 Network passcode 33333333 Information DVR ID ________ Table 14 Default settings continued ...

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