9
2. Entry “
Uninstall or change a program
” page, and double click “
Renesas Electronics USB 3.0 Host
Controller Driver
” to process driver uninstallation procedure.
Chapter 3: Troubleshooting Tips
If card and devices connected to the computer do not seem to be working properly, please perform below
basic troubleshooting steps:
1. Check that all cables are correct and securely connected.
2. Make sure USB device’s power is turned on.
3. Make sure the devices are getting enough power they require.
4. Make sure there is no problem with the card installation.
Computer failed to start after inserting the USB 3.0 PCI Express card.
Turn off the computer, remove the USB 3.0 PCI Express Card, and try to restart the computer. If the
computer starts successfully, it means that the card has not been inserted into the PCI Express slot
correctly. Please clean golden figure by rubber firstly, then change another PCI Express slot.
