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8
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w
ith
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it.
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d
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ia
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(
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&
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.
Possible Solution
1. Ensure power to validator is
connected and turned-on
2. Ensure Interface cable(s) are
connected firmly & correctly
1. Use on-board button or GV Talk to
enable required note
(On-board
button applicable to Pulse & Parallel
modes only)
1. Use on-board button or GV Talk to
enable required notes
2. Use GV Talk to check sensor levels
and recalibrate if necessary
3. Clean validator note path
1. Ensure all cables are connected
properly
2. Enusre cashbox is correctly located
and free from damage
1. Use on-board button or GV Talk to
select required interface
2. Ensure Interface cable(s) are
connected firmly & correctly
1. Use on-board button or GV Talk to
select required interface
2. Ensure Interface cable(s) are
connected firmly & correctly
MAKE REFERENCE TO 'GV1' & 'VAL' DIAGNOSTIC LED TABLES (10.1.2 & 10.1.3)
Investigate
1. Power supply and power cable
2. Diagnostics indicator ('GV1'
LED)
3. Interface Cable assembly(s)
1. Software configuration
1. Note Inhibit settings
2. Note path cleanliness
1. Stacker motor cable
connections
2. Stacker jams
3. Damaged/distorted note in
Cashbox
1. Configuration of validator
2. Interface cable assembly(s)
1. Configuration of validator
2. Interface cable assembly(s)
Possible Cause
1. Power supply not switched on
2. Power supply not connected
3. Poor electrical connections
4. Unit carrying out self-test
5. PSU failure
1. Acceptance inhibited for all
notes
2. ST2 module mechanical gate
(MASG) not working
3. Escrow sensor not working
1. Note acceptance inhibited
2. Poor sensor readings
3. Insufficient power supply
capacity
1. Ready-to-Punch sensor not
working
2. Stacker motor not working
3. Stacker mechanism damaged
1. Incorrect interface selected
2. Poor electrical connections
1. Incorrect Interface selected
2. Poor electrical connections
Problem Symptoms
Unit does not work - belt
motor does not run, no
LED illumination
All programmed notes are
rejected
Poor or no acceptance of
one or more programmed
notes
Notes fail to stack correctly
Unit does not
communicate with host
machine
Unit does not provide
credit for accepted note
