Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated with
the notebook.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom to determine the solution.
4.
If the Issue is still not resolved, refer to
Online Support Information
.
Table 4-1.
Verified Symptoms
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Picture Failure
Touch Screen Failure
Internal Speaker Failure
Internal Microphone Failure
USB Failure
Front Camera Failure
Back Camera Failure
P-Sensor Failure
3G Function Failure
Wireless Function Test Failure
GPS Function Test Failure (Wi-Fi SKU)
GPS Function Test Failure (3G SKU)
Docking Station Test Failure
Other Functions Failure
SG_GW_MAYA.book Page 3 Tuesday, August 2, 2011 10:03 AM
Содержание TP-A60W
Страница 1: ...Gateway TP A60W TP A60G SERVICE GUIDE...
Страница 9: ...CHAPTER 1 Hardware Specifications...
Страница 38: ...1 30 Hardware Specifications and Configurations...
Страница 39: ...CHAPTER 2 Diagnostic Utilities...
Страница 40: ...2 2 Introduction 2 3 NGA EUU Installation Procedure 2 3 Picasso Diagnostic Tool 2 11...
Страница 49: ...Q I 20 11 ICONIA tab A500 Diagnostic Tool SOP Release date Apr 14 2011...
Страница 60: ...Q I 20 11 6 Speaker Loud tone sounds in left speaker then switches to right speaker...
Страница 65: ...Q I 20 11 11 Vibrator It starts vibrating for two seconds then switches to success screen if test is passed...
Страница 67: ...Q I 20 11 Un installation procedure Step 2 In Running services screen tap All and select the application ACTP...
Страница 68: ...Q I 20 11 Un installation procedure Step 3 In ACTP application screen select Uninstall to remove the tool...
Страница 69: ...Q I 20 11 Un installation procedure Step 4 Select OK start to uninstall...
Страница 70: ...Q I 20 11 Un installation procedure Step 5 Uninstall finished message shows when the process is complete...
Страница 72: ...CHAPTER 3 Maintenance Procedures...
Страница 125: ...3 54 Machine Maintenance Procedures...
Страница 126: ...CHAPTER 4 Troubleshooting...
Страница 145: ...4 20 Troubleshooting...
Страница 146: ...CHAPTER 5 Jumper and Connector Locations...
Страница 147: ...5 2 Mainboard Top 5 3 Mainboard Bottom 5 4...
Страница 150: ...CHAPTER 6 Field Replaceable Unit List...
Страница 151: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 LCD Exploded Diagram 6 8 FRU List 6 9 Screw List 6 12...
Страница 155: ...6 6 FRU List Figure 6 2 Main Assembly W O 3G Exploded Diagram 1 2 3 5 6 8 9 10 13 11 4 7 14 15 16 12 17 18...
Страница 165: ...6 16 FRU List...
Страница 166: ...CHAPTER 7 Model Definition and Configuration...
Страница 167: ...7 2 TP A60W 7 3...
Страница 170: ...CHAPTER 8 Test Compatible Components...
Страница 171: ...8 2 Android OS Environment Test 8 4 TP A60W TP A60G 8 4...
Страница 175: ...8 6 Test Compatible Components...
Страница 176: ...CHAPTER 9 Online Support Information...
Страница 177: ...9 2 Introduction 9 3...
Страница 179: ...9 4 Online Support Information...