Recovery -
89
R
ECOVERING
YOUR
SYSTEM
If Gateway support did not help fix your problem, you can use the
Gateway Recovery Management
program. This will restore your
computer to the same state as when you purchased it, while giving
you an option to retain all settings and personal data for later
retrieval.
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To recover software and drivers that were pre-installed at the
factory, see “
Recovering pre-installed software and drivers
” on page
90.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product’s documentation or technical support
Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
may be solved by returning your system to a previous state when
everything was working correctly.
For instructions, see “
Returning to a previous system condition
” on
page 91.
3. Reset your system to its factory condition.
Содержание NV77H
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