29
Gateway Web site
www.gateway.com
Using eSupport
The eSupport site is divided into four major areas:
■
Support Home
■
Downloads
■
Contact Us
■
Account Info
Each of these areas is represented by a tab across the top of the Web page.
Support Home tab
To get specific information about your computer, type your serial number into
the
My System Information
box, then click
GO,
or click
Look up my serial number
for me
. For more information, see
“Finding your specifications” on page 9
.
The
Support Information
link lets you access product documentation,
specifications, and manuals. By entering your serial number, you get specific
documents related to your system. You can also browse through the reference
area to locate an article specific to the question you have.
The
Tutorials
link lets you access an extensive library of how-to articles and
videos on topics such as making audio CDs and installing a hard drive.
Downloads tab
The
Downloads
tab provides the latest software updates for BIOS and driver
upgrades. By entering your serial number you get drivers specific to your system.
Click
All Downloads
to walk through a step-by-step wizard to locate your drivers.
Contact Us tab
The
Contact Us
tab contains links to technical support with a live technician,
including chat and e-mail. Click
Call Us
to get a list of Gateway telephone
numbers for both sales and support. For more information, see
Account Info tab
The
Account Info
tab contains support for non-technical issues, like the status
of your order or changing your account address.
Содержание E-6100
Страница 1: ...Your Gateway Computer Customizing Troubleshooting E 6100 user s guide ...
Страница 2: ......
Страница 36: ...30 Chapter 3 Getting Help www gateway com ...
Страница 55: ...49 Creating CDs and DVDs www gateway com The screen you use to add files opens ...
Страница 84: ...78 Chapter 5 Maintaining Your Computer www gateway com ...
Страница 94: ...88 Chapter 6 Restoring Software www gateway com ...
Страница 99: ...93 Opening the case www gateway com 5 Push in on the cover release handle ...
Страница 100: ...94 Chapter 7 Upgrading Your Computer www gateway com 6 Pull the side panel away from the case ...
Страница 115: ...109 Adding or replacing add in cards www gateway com 4 Swing the power supply retention clip out ...
Страница 128: ...122 Chapter 7 Upgrading Your Computer www gateway com ...
Страница 178: ...172 Appendix B Safety Regulatory and Legal Information www gateway com ...
Страница 187: ......
Страница 188: ...MAN E6100 SYS GDE R0 6 03 ...