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Telephone support

Before calling Gateway Technical Support

If you have a technical problem with your server, follow these recommendations before 
contacting Gateway Technical Support:

■

Make sure that your server is connected correctly to a grounded AC outlet that is 
supplying power.

■

If a peripheral device, such as a keyboard or mouse, does not appear to work, make 
sure that all cables are plugged in securely and plugged into the correct port or jack.

■

If you have recently installed hardware or software, make sure that you have installed 
it following the instructions provided with it. If you did not purchase the hardware 
or software from Gateway, see the manufacturer’s documentation and technical 
support resources.

■

If you have “how to” questions about using a program, see:

■

The program’s online Help

■

The program’s documentation

■

Your operating system’s documentation

■

The software or hardware manufacturer’s Web site

■

See 

“Troubleshooting” on page 69

.

■

Have your client ID, serial number (located on the back of your server case), and order 
number available, along with a detailed description of your issue, including the exact 
text of any error messages, and the steps you have taken.

■

Make sure that your server is nearby at the time of your call. The technician may have 
you follow appropriate troubleshooting steps.

■

Consider using Gateway’s Internet technical support. Gateway’s Web site has FAQs, 
tips, and other technical help. You can also use the Web site to e-mail Technical 
Support. For more information, visit Gateway’s Technical Support Web site at 

support.gateway.com

.

Содержание 9210

Страница 1: ...User Guide Gateway 9210 Server ...

Страница 2: ...g Your Server 15 Caring for your server 16 Cleaning your server 16 Preparing for system recovery 18 Recording the BIOS configuration 18 System administration 19 Gateway Systems Manager 19 Server security 19 Using your System Companion CD 20 Using the System Setup Utility 21 Viewing System Event Log information 21 Viewing Sensor Data Records 22 Viewing Field Replaceable Unit information 22 Setting ...

Страница 3: ...p utility 58 Updating the BIOS 59 Changing jumper settings 60 6 Troubleshooting 63 Telephone support 64 Before calling Gateway Technical Support 64 Technical support 65 Telephone numbers 65 Safety guidelines 66 Error messages 67 Troubleshooting 69 First steps 69 Battery replacement 70 Beep codes 70 BIOS 72 CD drive 72 Diskette drive 72 Expansion cards 73 Hard drive 73 Internet 74 Keyboard 74 Memor...

Страница 4: ...iii www gateway com Additional specifications 82 B BIOS Settings 83 C Safety Regulatory and Legal Information 89 ...

Страница 5: ...iv www gateway com ...

Страница 6: ...Chapter 1 1 Checking Out Your Gateway Server Drives ports jacks and controls System board components Help resources ...

Страница 7: ... present 2 Remove the foam insert from the top of the server 3 With the help of another person or a mechanical lift carefully remove the server from the carton and place it on a flat surface Warning When unpacking your server use two people or a mechanical lifting assist device to avoid personal injury or damage to the equipment ...

Страница 8: ...3 www gateway com Front CD drive Diskette drive Power button and power LED indicator USB port ...

Страница 9: ...com Back Release latch Power connector Card retention cover USB ports Keyboard port Serial port Monitor port LAN jacks Card retention cover thumbscrew Mouse port Kensington lock slot Release latch Shipping thumbscrew ...

Страница 10: ... power connectors Auxiliary power connector Primary IDE connector 64 bit PCI slots CPU power connector System fan power connectors SATA 1 and 2 connectors Chassis intrusion switch connector Front panel connector Diskette drive connector Front panel USB connector System fan power connector 32 bit PCI slot System jumpers CPU slot Memory slots Battery ...

Страница 11: ...our System Companion CD on page 20 Gateway Web site Gateway provides a variety of information on its Web site to help you use your server Visit the Gateway Web site at support gateway com for Technical documentation and product guides Technical tips and support Updated hardware drivers Order status Frequently asked questions FAQs Telephone support You can access a wide range of services through yo...

Страница 12: ...Chapter 2 7 Setting Up Your Server Use your server safely Start and turn off your server Set up your operating system ...

Страница 13: ...d by your warranty As a general rule your server is safest at temperatures that are comfortable for you Keep your server and magnetic media away from equipment that generates magnetic fields such as unshielded stereo speakers Strong magnetic fields can erase data on both diskettes and hard drives Even a telephone placed too close to the server may cause interference Warning Your server comes with ...

Страница 14: ...ipation rating The higher the energy absorption rating the better the protection for your server Check for line conditioner capabilities A line conditioner smooths out some of the normal line noise small voltage fluctuations of an electrical supply Line conditioners A line conditioner protects your server from the small fluctuations in voltage from an electrical supply Most servers can handle this...

Страница 15: ...ver from data loss during a total power failure A UPS uses a battery to keep your server running temporarily during a power failure and lets you save your work and shut down your server You cannot run your server for an extended period of time while using only the UPS To buy a UPS visit accessories gateway com ...

Страница 16: ...ected securely to the correct ports and jacks on the back of the server To start the server 1 Turn on any peripheral devices connected to the server 2 Press the power button Warning When you connect peripheral devices to the server make sure that your server and devices are turned off and the power cords are unplugged When the power indicator is It means Green steady on The server is turned on Ora...

Страница 17: ...ateway Technical Support For more information see Getting Help on page 6 3 The first time you turn on the server any pre installed operating system may begin asking you for configuration settings See your operating system s documentation for instructions on configuring advanced settings for your specific network Understanding the power on self test When you turn on your server the power on self te...

Страница 18: ...n to reset the server Setting up the operating system If you ordered your server with the operating system already installed by Gateway it is completely installed and the basic settings are already configured See your operating system s documentation for instructions on configuring advanced settings for your specific network If you are installing an operating system because it was not already inst...

Страница 19: ...14 www gateway com ...

Страница 20: ...Chapter 3 15 Maintaining Your Server Care for your server Record the BIOS configuration Manage your server and network ...

Страница 21: ...components almost any liquid can result in extremely expensive repairs that are not covered under your warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms and can cause the server to overheat Cleaning your server Keeping your server clean and the vents free from dust helps keep your server performing at its best Your server cleaning kit could include A so...

Страница 22: ... liquid on the keyboard turn off your server and turn the keyboard upside down to let the liquid drain Let the keyboard dry completely before trying to use it again If the keyboard does not work after it dries you may need to replace it Keyboard damage resulting from spilled liquids is not covered by your warranty Cleaning the screen If your computer screen is a flat panel display use only a damp ...

Страница 23: ...k up critical operating system files See your operating system s documentation or online help for instructions on creating and using an emergency repair diskette Recording the BIOS configuration To help keep track of your custom changes to BIOS settings and to prepare for system recovery you should record your BIOS configuration after you have your server set up and working To record your BIOS con...

Страница 24: ...ed documentation comes with the Gateway Systems Manager CD You can find additional documentation in the program s online help Server security Using BIOS security passwords To prevent unauthorized use of the server you can set server startup passwords Set up an administrator password to prevent unauthorized access to the BIOS Setup utility For information about resetting BIOS passwords see Changing...

Страница 25: ...d then press ENTER 4 For the new password leave the password field blank then press ENTER The password is removed Using your System Companion CD You can use your System Companion CD to Install hardware drivers Install programs View server documentation Instructions for using the CD are provided in Using Your System Companion CD Tips Tricks Passwords can also be cleared using jumpers on the system ...

Страница 26: ...t Log information To view the System Event Log SEL information 1 Boot your server from the System Companion CD then select System Setup Utility from the menu The System Setup Utility starts 2 From the System Setup Utility SSU main window under Viewers double click SEL Manager The system events log is displayed 3 Double click SEL then click Properties to view the SEL properties Clear SEL to clear t...

Страница 27: ...on for that SDR is displayed Viewing Field Replaceable Unit information To view the Field Replaceable Unit FRU information 1 Boot your server from the System Companion CD then select System Setup Utility from the menu The System Setup Utility starts 2 From the SSU main window under Viewers double click FRU Manager The SSU automatically loads the current list of events from non volatile memory 3 In...

Страница 28: ...initiate a LAN connection regardless of the state of the server Restricted A remote system can initiate a LAN connection but cannot perform control operations such as turn off power reset or front panel NMI non maskable interrupt Disabled Remote systems are not allowed to initiate LAN connections 5 In the IP Setup box click one DHCP The IP address for the server is automatically assigned by the DH...

Страница 29: ...t Mask boxes in the dialog box are ignored Static Assign the IP address for the server using the Host Gateway and Subnet Mask boxes in the dialog box 6 If you chose Static IP Setup in the previous step complete the IP addressing boxes Gateway MAC Address The physical address of the router for this server Host IP Address The IP address of this server Gateway IP Address The IP address of the router ...

Страница 30: ...heck box to select the options that you want alerts turned on for Fan Failure Temperature Sensor 11 Click Save to save the changes 12 Click Close to return to the mBMC LAN Configuration window 13 Click Save to save the changes 14 Click Close to return to the SSU main window ...

Страница 31: ...26 www gateway com ...

Страница 32: ...Chapter 4 27 Installing Components Open and close the server case Install or replace components ...

Страница 33: ... grounded outlet so you can test your server after installation Is near a telephone in case you need help from Gateway Technical Support The telephone must be directly connected to a telephone jack and cannot be connected to your server Gathering the tools you need Some tools and supplies that you may need to work on your server are A notebook to take notes A Phillips screwdriver A small flat blad...

Страница 34: ...your work area is extremely humid Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection Always hold expansion cards by their edges or their metal mounting brackets Avoid touching the edge connectors and components on the cards Never slide expansion...

Страница 35: ...ke sure that you turn off the server then unplug the power cord and all other cables connected to the server 2 Place the server on a stable non skid surface 3 For more stability place the server on its side 4 If your case has a shipping thumbscrew installed on the back remove the screw then push the cover release latches away from each other Caution For correct cooling and air flow always close th...

Страница 36: ...n its side 2 Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case 3 Align the side panel s front tabs into the case notches then swing the side panel toward the case until the release latches snap into place 4 Set the case upright 5 Reconnect the power cord and all other cables ...

Страница 37: ... Press F2 at startup to open the BIOS Setup utility Parallel ATA PATA hard drives also known as IDE hard drives can be configured as single master slave or cable select IDE CD drives can be configured as master slave or cable select If cable select is available drive assignments will be marked on the cable the PATA cable assigns the master slave positions to the drives it connects You can override...

Страница 38: ... the master boot drive You may need to configure the drives you install using the BIOS Setup utility Press F2 at startup to open the BIOS Setup utility Installing a CD or diskette drive To install a CD or diskette drive 1 Follow the instructions in Preventing static electricity discharge on page 29 2 Follow the instructions in Opening the server case on page 30 ...

Страница 39: ... If you are adding a new drive press in on the two front cover release tabs then swing the front cover away from the server and remove the cover 4 Press the drive bay face plate release tab then swing the faceplate away from the front cover and remove the face plate ...

Страница 40: ... a shipping thumbscrew installed next to the drive release latch remove the thumbscrew 8 Slide the drive release latch back toward the rear of the case until the unlock icon is visible 9 If you are replacing a drive slide it forward and out of the drive bay 10 Set any jumpers on the new drive See the drive s documentation for further instructions Shields Unlock icon ...

Страница 41: ...ateway com 11 Slide the new drive into the drive bay 12 Move the release latch to the right about inch 6 mm 13 Align the drive s screw holes with the release latch s locking tabs Locking tabs Drive screw holes ...

Страница 42: ...ch hard drives A four channel SATA add in card can be added to the server to support as many as three SATA hard drives or a U320 SCSI add in card can be added to support as many as three SCSI hard drives You can purchase additional SATA and SCSI hard drives and add in cards through your Gateway sales or Technical Support representative Important Gateway tests and verifies the operation and compati...

Страница 43: ...rive disconnect the data cable and power cable from the drive to be replaced 4 Slide the drive release latch toward the open side of the case Caution Before you remove a failed drive use the appropriate software and utilities installed on the server to stop all activity on the failed drive Instructions for using the software are provided by the software manufacturer Failure to do so may destroy th...

Страница 44: ...placing a hard drive slide the old drive out of the drive bay 6 Set any jumpers on the new drive See the drive s documentation for further instructions 7 Slide the new drive in then slide the release latch toward the inside of the case ...

Страница 45: ...40 www gateway com 8 Follow the instructions in the drive s documentation to connect the drive cables 9 Follow the instructions in Closing the server case on page 31 ...

Страница 46: ...as PC2100 PC2700 PC3200 First install module pairs into Bank 1A and 2A then install in Bank 1B and 2B The server supports as much as 4 GB unbuffered ECC total memory Caution For best performance we recommend that modules be installed in identical pairs Use only DDR 266 333 or 400 compliant SDRAM unbuffered ECC DIMM memory modules Install memory first into Bank 1A and 2A then install into Bank 1B a...

Страница 47: ... you are replacing a memory module lift the old module out of the slot 4 Align the notch on the new module with the notch in the memory module slot and press the module firmly into the slot The tabs on the sides of the memory slot should secure the memory module automatically 5 Follow the instructions in Closing the server case on page 31 6 Turn on the server then make sure that the operating syst...

Страница 48: ...nsion card 1 Follow the instructions in Preventing static electricity discharge on page 29 2 Follow the instructions in Opening the server case on page 30 3 If you are replacing a card disconnect any cables that are attached to the old card 4 Remove the thumbscrew that secures the expansion card retention cover to the server case Caution Do not touch the contacts on the bottom part of the PCI card...

Страница 49: ...tly seesaw the card end to end to help insert the card but do not bend the card sideways 7 Connect any cables to the PCI expansion card following the instructions in the card s documentation 8 Follow the instructions in Closing the server case on page 31 9 See the PCI expansion card s documentation for software installation instructions Caution Do not touch the contacts on the bottom part of the P...

Страница 50: ...BIOS on page 59 2 Follow the instructions in Preventing static electricity discharge on page 29 3 Follow the instructions in Opening the server case on page 30 4 Unplug the heat sink s cooling fan from the system board 5 Press down on the heat sink locking lever on each side push them slightly away from the heat sink then lift the levers out of the way Warning Processors and heat sinks may be hot ...

Страница 51: ...s into place 11 Apply thermal grease to the top of the processor if necessary 12 Place the heat sink on the processor then press the heat sink locking levers down until they click into place 13 Plug the heat sink s cooling fan into the system board 14 Follow the instructions in Closing the server case on page 31 Important The heat sink phase change material may harden over time and hold the heat s...

Страница 52: ...nstall the new power supply 4 Pull the power supply retention clip away from the power supply Warning The power supply in this server contains no user serviceable parts Only a qualified computer technician should service the power supply Your server comes with a 3 wire AC power cord fitted with the correct plug style for your region If this plug does not match the connector on your surge protector...

Страница 53: ...lide the power supply toward the front of the case then out toward the bottom of the case 6 Install the new power supply then press the retention clip back against the case 7 Reconnect the power supply cables 8 Follow the instructions in Closing the server case on page 31 ...

Страница 54: ... the instructions in Opening the server case on page 30 6 Locate the old battery on the system board and note its orientation You will need to install the new battery the same way 7 Push the battery retention clip away from the battery until the battery pops up then remove the old battery You can use a screwdriver to help lift the battery 8 Make sure that the positive side of the new battery is fa...

Страница 55: ... in Closing the server case on page 31 10 Turn on your server then press F2 when the Gateway logo screen appears during startup 11 Restore any BIOS settings that you wrote down in Step 3 12 Save all your settings and close the BIOS Setup utility ...

Страница 56: ...w the instructions in Opening the server case on page 30 6 Remove the memory modules For instructions see Installing memory on page 41 7 Remove the PCI expansion cards For instructions see Installing a PCI expansion card on page 43 8 Remove the heat sink and processor For instructions see Replacing a processor on page 45 9 Disconnect the power and data cables from the system board noting their loc...

Страница 57: ...it away from the case 12 Slide the new system board s standoffs into the keyhole slots then slide the board toward the back of the case Important The new system board must have special standoffs pem studs mounted on the bottom of the board If necessary use the standoffs from the original system board Standoff Keyhole slot ...

Страница 58: ...expansion card on page 43 17 Follow the instructions in Closing the server case on page 31 18 Turn on your server 19 Press F2 when the Gateway logo screen appears during startup The BIOS Setup utility opens 20 Check BIOS settings to make sure that they detect the server s new hardware then save your changes if any and close the BIOS Setup utility 21 If your server does not start after installing t...

Страница 59: ...rge on page 29 2 Follow the instructions in Opening the server case on page 30 3 Unplug the case fan from the system board 4 Use a narrow tool such as a small screwdriver to push each of the four fan mounting rivets and sleeves out toward the back of the case 5 Remove each rivet then remove the old fan Rear fan connector ...

Страница 60: ...n in place while you push the fan s rivet sleeves into the fan from the outside of the case then push the rivets into the sleeves 7 Reconnect the case fan to the system board 8 Follow the instructions in Closing the server case on page 31 ...

Страница 61: ...56 www gateway com ...

Страница 62: ...Chapter 5 57 Using the BIOS Setup Utility Open the BIOS Setup utility Update the BIOS Reset the BIOS settings to the factory defaults Reset the BIOS passwords ...

Страница 63: ... settings related to your server s hardware and configuration Advanced gives you access to information and settings for PCI peripheral devices memory and the chipset Boot gives you access to information and settings for startup features and startup sequences Security gives you access to settings related to system access passwords For more information see Server security on page 19 Server gives you...

Страница 64: ...rver then press F2 when the Gateway logo screen appears during startup 3 Record any custom BIOS settings on your printout then close the BIOS utility 4 Download the BIOS update from support gateway com 5 Follow the instructions in the self extracting BIOS update file 6 Restart your server then press F2 when the Gateway logo screen appears during startup 7 Enter any custom BIOS settings you recorde...

Страница 65: ...custom BIOS settings on your printout 4 Follow the instructions in Preventing static electricity discharge on page 29 5 Turn off the server then disconnect the power cord and all other cables connected to the server 6 Open the case For instructions see Opening the server case on page 30 7 Place a jumper across the indicated pins of jumper J1D1 as required for the BIOS function you want to perform ...

Страница 66: ...l boot Recovery boot Pins 1 and 2 Pins 2 and 3 The BIOS uses current configuration information and passwords for booting The BIOS attempts to recover the BIOS configuration A formatted BIOS recovery diskette is required B BIOS bootblock protect BIOS bootblock unprotect Pins 4 and 5 Pins 5 and 6 The BIOS bootblock is in protected mode The BIOS bootblock is in unprotected mode and can be updated fla...

Страница 67: ...62 www gateway com ...

Страница 68: ...ting Get telephone support and training Interpret error messages and codes Troubleshoot If the suggestions in this chapter do not correct the problem see Telephone support on page 64 for more information about how to get help ...

Страница 69: ... documentation and technical support resources If you have how to questions about using a program see The program s online Help The program s documentation Your operating system s documentation The software or hardware manufacturer s Web site See Troubleshooting on page 69 Have your client ID serial number located on the back of your server case and order number available along with a detailed des...

Страница 70: ...elephone to get answers to your questions Resource Service description How to reach Gateway Technical Support Talk to a Gateway Technical Support representative TDD is also available at this number 877 485 1464 US Sales accounting and warranty Get information about available systems pricing orders billing statements warranty service or other non technical issues 800 846 2000 US 888 888 2037 Canada...

Страница 71: ...formation about preventing damage from static electricity see Preventing static electricity discharge on page 29 After you complete any maintenance task where you have to open the server case make sure that you close the case and reconnect all cables before you restart your server Warning To avoid bodily injury do not attempt to troubleshoot your server problem if The power cord or plug is damaged...

Страница 72: ...arts Make sure that the correct drive type is selected Hard disk controller failure press F1 to try reboot The drive controller may be defective Press F1 to try to restart the server For more information about running diagnostics on your hard drive see your operating system s documentation Insert bootable media device Restart your server then open the BIOS Setup utility by pressing and holding F2 ...

Страница 73: ...tart up on page 74 for a possible solution Memory size error Restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Save the memory configuration Missing operating system The master boot record may be corrupt For troubleshooting information see The master boot record is corrupted on page 74 System Event Log Full Clear the event log To clear or vi...

Страница 74: ... to remove the device uninstall the device s software then reinstall the device If an error message appears on the screen write down the exact message before calling Gateway Technical Support For more information see Telephone support on page 64 Restart your server then open the BIOS Setup utility by pressing and holding F2 while your server restarts Check your configuration settings If an error o...

Страница 75: ...ttery has power Although unlikely your new battery may be defective Beep codes Whenever a recoverable error occurs during the power on self test POST the BIOS displays an error message that describes the problem The BIOS also sounds a beep code for errors when video is not available for text messages A PCI expansion card for example a RAID controller can also issue audible errors by itself usually...

Страница 76: ...When the beep code returns the most recent card you installed is at fault 5 Processor failure detected Set the Retest Processor option to Yes in the BIOS Setup utility Reseat the processor and start the server again 6 The keyboard controller may be bad The BIOS cannot switch to protected mode Connect a keyboard that you know is good If the error occurs when a keyboard is not attached contact Gatew...

Страница 77: ...r instructions see Installing a CD or diskette drive on page 33 Your CD drive tray does not open Press a straightened paper clip wire into the CD drive s manual eject hole The drive tray opens If this problem happens frequently while the server is turned on the drive may be defective Diskette drive The diskette drive is not recognized Restart your server Turn off your server then make sure that th...

Страница 78: ...erver has been subjected to static electricity or physical shock you may need to reinstall the operating system You receive a Non system disk or disk error error message Eject the diskette from the diskette drive then press ENTER Make sure that your hard drive has an active partition For more information see The master boot record is corrupted on page 74 Your server does not recognize an SCSI driv...

Страница 79: ...see Modem telephone dial up on page 75 Keyboard Liquid has been spilled into the keyboard If you spilled liquid in the keyboard turn off your server and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again If the keyboard does not work after it dries you may need to replace it This type of damage is not covered by your server s warra...

Страница 80: ... To check the dialing properties in Windows 1 In Windows 2000 Server click Start Settings then click Control Panel The Control Panel window opens OR In Windows Server 2003 click Start then click Control Panel The Control Panel window opens 2 Click Double click the Modems icon then click Dialing Properties The Dialing Properties dialog box opens 3 Make sure that all settings are correct Make sure t...

Страница 81: ... can upload send data is limited to 33 6K If your system has a v 92 modem the speed at which you can upload data is limited to 48K Your ISP may not support 48K uploads The modem is not recognized by your server If the modem shares the telephone line with another device make sure that the telephone line is not in use for example someone is on the telephone or another modem is in use Shut down and r...

Страница 82: ...l part of the overall monitor design and does not negatively affect the monitor s function Power You press the power button but the server does not turn on If the power button LED is green the server is turned on but you may not be seeing an image on the monitor For monitor troubleshooting see Monitor on page 76 If your server is plugged into a surge protector or UPS make sure that the surge prote...

Страница 83: ...w gateway com Processor Your server does not recognize a new processor Make sure that the processor is fully seated in its socket The processor should be recognized automatically if it is installed correctly ...

Страница 84: ...Appendix A 79 Server Specifications ...

Страница 85: ...A fully loaded server weighs about 30 lbs 13 6 kg Fans Chassis fan speed adjustable CPU heat sink fan speed adjustable Ports PS 2 keyboard or mouse 2 USB 3 Serial 9 pin 1 VGA 1 LAN 2 RJ 45 Drives standard 3 5 inch diskette CD Power supply 250 W 100 127 volts V at 50 60 Hertz Hz 7 0 amperes A maximum 200 240 V at 50 60 Hz 3 5 A maximum IEC inlet receptacle Operating systems Supports Windows 2000 Se...

Страница 86: ...ystem bus frequency To run DDR333 memory at full speed use an Intel Pentium 4 processor with 533 MHz system bus frequency Note DDR333 memory will run at 320 MHz frequency when you use an Intel Pentium 4 processor with system bus frequency of 800 MHz To run DDR266 memory use with an Intel Pentium 4 processor with 400 MHz or 533 MHz system bus frequency only PCI devices slots Three PCI X 64 bit PCI ...

Страница 87: ...m The eSupport page also has links to additional Gateway documentation and detailed specifications for your server Variable Requirements Temperature Operating 41 to 95 F 5 to 35 C Maximum rate of change 18 F 10 C per hour Non operating 40 to 158 F 40 to 70 C Humidity Non operating 95 relative non condensing at 80 F 30 C Operating shock No errors with a half sine wave shock of G with 11 millisecond...

Страница 88: ...fter a system board change a record of the settings will make the process much easier You can print this appendix then record your custom BIOS settings on the printout Only settings which can be changed are listed For a complete list of viewable BIOS settings run the BIOS Setup utility ...

Страница 89: ...Advanced CPU Configuration Ratio CMOS Setting VID CMOS Setting L3 Cache Max CPUID Value Limit Hyper Threading Technology IDE Configuration ATA Configuration Map PATA to Legacy ATA Config SATA SATA Controller Enhanced Mode P ATA Channel Selection S ATA Ports Definition Primary IDE Master Primary IDE Slave Secondary IDE Master Secondary IDE Slave Third IDE Master Fourth IDE Master Hard Disk Write Pr...

Страница 90: ...r Logging USB Configuration USB Function Legacy USB Support Port 64 60 Emulation USB 2 0 Controller USB 2 0 Controller Mode USB Beep Message PCI Configuration On Board Video On Board LAN1 LAN1 PXE On Board LAN2 Slot 1 Option ROM Slot 2 Option ROM Slot 3 Option ROM Slot 6 Option ROM Boot Boot Settings Configuration Quick Boot Quiet Boot Add On ROM Display Mode Bootup Num Lock PS 2 Mouse Support POS...

Страница 91: ...ord Clear User Password Boot Sector Virus Protection Secure Mode Boot Diskette Write Protect NMI Control Server System Management Board Part Number Board Serial Number System Part Number System Serial Number Chassis Part Number Chassis Serial Number Version BMC Device ID BMC Firmware Revision BMC Device Revision SDR Revision Serial Console Features BIOS Redirection Port Baud Rate Flow Control Term...

Страница 92: ...ion Clear All Even Logs Event Logging Critical Event Logging Assert NMI on PERR Assert NMI on PERR AC Link FRB 2 Policy Late POST Timeout Hard Disk OS Boot Timeout PXE OS Boot Timeout FRB 4 Policy LAN Console Support BIOS menu BIOS submenu Setting Value ...

Страница 93: ...88 www gateway com ...

Страница 94: ...Appendix C 89 Safety Regulatory and Legal Information Safety information Legal and Regulatory Information ...

Страница 95: ...ug into an outlet contact an electrician to install the appropriate outlet If you use an extension cord with this system make sure that the total ampere rating on the products plugged into the extension cord does not exceed the extension cord ampere rating If your system is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded t...

Страница 96: ...n external monitor is connected These accessories are required to be used in order to ensure compliance with FCC rules Telecommunications per part 68 of the Code of Federal Regulations CFR 47 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card is a label that contains the registration number an...

Страница 97: ...sion the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding requirement FCC declaration of conformity Responsible party Gateway Companies Inc...

Страница 98: ...ne lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject ...

Страница 99: ...eway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or oblig...

Страница 100: ... 18 settings 84 troubleshooting 72 Boot menu BIOS Setup utility 58 C card installing 43 PCI expansion bracket 4 slot location 5 43 troubleshooting 73 case cleaning 16 closing 31 opening 30 CD Gateway Systems Manager 19 System Companion 6 20 troubleshooting 72 CD drive installing 33 location 3 troubleshooting 72 chassis intrusion switch connector 5 cleaning case 16 keyboard 17 screen 17 closing cas...

Страница 101: ...ental specifications 82 error messages 67 eSupport 82 Exit menu BIOS Setup utility 58 expansion card see card F fan module connectors 5 installing 54 Fields Replaceable Unit information 22 finding specifications 82 front panel connector 5 USB connector 5 front view 3 G Gateway Technical Support 64 Web site 6 Gateway Systems Manager 19 H hard drive indicator 3 installing 37 LED indicator 3 troubles...

Страница 102: ...ng BIOS configuration 18 safety guidelines 16 master boot record 74 memory installing 41 troubleshooting 74 messages 67 modem connection speed 76 troubleshooting 75 monitor cleaning 17 port 4 troubleshooting 76 motherboard see system board mouse port 4 N network activity indicators 3 network jacks 4 O opening case 30 operating system setting up 13 P password removing BIOS 20 resetting BIOS 60 supe...

Страница 103: ...s 19 setting up in BIOS 19 supervisor password 19 system 19 Security menu BIOS Setup utility 58 security switch connector connector security switch 5 Sensor Data Records SDR 22 serial number 64 serial port connector 5 serial RJ 45 port 4 Server menu BIOS Setup utility 58 setting up hardware 8 LAN alerts 24 operating system 13 remote LAN access 23 safety precautions 8 16 90 Setup utility see BIOS S...

Страница 104: ...elines 66 hard drive 73 Internet connection 74 keyboard 74 master boot record 74 memory 74 modem 75 monitor 76 PCI card 73 power 77 power source problems 9 processor 78 safety guidelines 66 SCSI drive 73 technical support 64 telephone support 64 video 76 turning off server 13 turning on server 11 U uninterruptible power supply UPS 10 unpacking server 2 updating BIOS 59 UPS 10 USB ports internal co...

Страница 105: ...100 www gateway com ...

Страница 106: ...A MAN 9210 SYS GDE R0 03 04 ...

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