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Contents

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Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Front panel indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Rear panel indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

LCD screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

CD drive   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Caring for your CDs   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Hard drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11

Setting Up

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Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Selecting a site  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Warnings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Cabinet installation technical details  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17

Installing on a table top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing into a server cabinet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Cabinet installation precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Connecting cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Turning on your NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Turning off your NAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Customizing Your NAS

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Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Expanding connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Built-in networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Upgrading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Removing or installing a hot-swap hard drive . . . . . . . . . . . . . . . . . . . . . . . . . 37

Configuring the NAS

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Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

View Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Содержание 860

Страница 1: ...Gateway 860 SATA NAS User s Guide Installing Getting Help ...

Страница 2: ......

Страница 3: ...al details 17 Installing on a table top 19 Installing into a server cabinet 20 Cabinet installation precautions 20 Connecting cables 26 Turning on your NAS 29 Troubleshooting 30 Turning off your NAS 31 3 Customizing Your NAS 33 Precautions 34 Preventing static electricity discharge 34 Expanding connectivity 35 Built in networking 35 USB 36 Upgrading 37 Removing or installing a hot swap hard drive ...

Страница 4: ... NAS Explorer 57 Running NAS Explorer 58 NAS Explorer user interface 58 Finding a NAS on the network 59 Configuring the NAS s network setting 60 Configuring the search range setting 61 Managing event logs 65 6 Troubleshooting 71 Telephone support 72 Before calling Gateway Technical Support 72 Telephone support 73 Safety guidelines 74 Troubleshooting steps 75 A Glossary 77 B Safety Regulatory and L...

Страница 5: ...1 1 Overview Read this chapter to learn about the features and components of your NAS Network Attached Storage ...

Страница 6: ...cessor up to 3 06 GHz with 533 MHz FSB Server Works GC SL chipset consisting of the following CMIC SL north bridge CIOBX2 I O bridge CSB5 south bridge Two gigabit Ethernet controllers Four DDR 200 266 DIMM slots that accept a maximum memory capacity of 4 GB One 64 bit 33 MHz PCI slot Storage support for One slim type CD drive Four hot swap Serial ATA hard drive bays Four hard drives with RAID conf...

Страница 7: ...3 Features www gateway com Rear panel connectors PS 2 keyboard port PS 2 mouse port Serial port for IPMI only SCSI port VGA port 2 LAN ports RJ 45 ...

Страница 8: ... Management Controller For IPMI use only Lock Locks the bezel The front panel is locked when the NAS is shipped from the factory To unlock the bezel insert the supplied key into the lock and turn it counterclockwise until it points to the unlock icon Drive LED Indicates hard drive status and activity Alarm LED Indicates system status LAN LED Indicates LAN status and activity Power LED Power button...

Страница 9: ...rive CD drive for installing software CD drive LED Indicates CD drive activity CD drive eject button Opens the CD drive s disc tray CD drive manual eject hole Insert a straightened paper clip into this hole to manually open the disc tray when the NAS is off LED Green Orange Meaning Power On The NAS is on Off The NAS is off HDD 0 1 2 3 On Off Hard drive status is normal Off On Hard drive activity O...

Страница 10: ... normally Off On System error Off Off NAS is not turned on LAN1 and 2 On Off Network link is established On On Network link is established and running at its supported speed Off Off Network link is not established The LAN cable is not working LED Green Orange Meaning ...

Страница 11: ...dicates a link on the NAS s LAN port When the indicator is blinking there is LAN activity in the NAS s LAN port LAN speed LED Green indicates the NAS is connected to a Gigabit Ethernet hub Orange indicates the NAS is connected to a 100 Megabit Ethernet hub When the indicator is not lit the NAS is connected to a 10 Megabit Ethernet hub LAN activity LED LAN speed LED Cover screw Power connector Fan ...

Страница 12: ...ort Plug a UPS or other serial device into this port SCSI connector Plug a SCSI device into this connector LED Green Orange Meaning LINK ACT On Network link is established Blinking Network link is running and transferring data Off Network link is not established The LAN cable is faulty Speed On Off Network link is established and is running at its maximum supported speed Off On Network link is est...

Страница 13: ...out the NAS and turn off or restart the NAS The utility includes the following configuration information Product information Network information Date and time Processor temperature Fan speed Event log Navigate the utility by using the following keys Buttons Function Enter Press this button to Choose an option from the menu Increase the numerical value of a setting Select and change an option s set...

Страница 14: ...on located on the front of the CD drive The disc tray opens 2 Place the CD onto the disc tray Make sure that the label or title side of the disc is facing upward 3 Slide the disc tray into the NAS until it clicks into place To open the CD tray To open the disc tray when the NAS is turned on press the eject button OR To open the disc tray when the NAS is turned off insert a straightened paper clip ...

Страница 15: ...lly Hard drive Your NAS came installed with four hot swap hard drives By default the NAS is configured with the RAID redundant array of independent disks configurations either RAID 0 striped RAID 1 mirrored or RAID 5 striped with parity The NAS uses a Promise PDC20275 IDE controller to support the ATA 133 channel and a high performance ARC600 66 IDE RAID controller with four Marvell 8818030 bridge...

Страница 16: ...tion The organized volumes on the NAS include System volume This volume is organized as a RAID 0 1 volume This volume includes the operating system image The default size for this volume is 10 GB Use the RAID Volume Configuration utility to configure the size For more information on how to use the RAID Volume Configuration utility see RAID Configuration on page 54 Data volume The remaining hard dr...

Страница 17: ...a volume of your hard drive or changing the default configuration setting according to your data volume size preference Use the RAID configuration utility bundled with your NAS to change the system volume size and RAID level of your hard drive For more information see RAID Configuration on page 54 RAID level Formula 5 Per drive capacity 4 2 SSV 4 3 0 1 Per drive capacity 4 2 SSV 4 2 0 Per drive ca...

Страница 18: ...14 Chapter 1 Overview www gateway com ...

Страница 19: ...2 15 Setting Up This chapter provides the instructions on how to set up your NAS and connect basic and optional peripherals ...

Страница 20: ...odify or use the supplied AC power cord if it is not the exact type required A product with more than one power supply will have a separate AC power cord for each supply The power button on the NAS does not turn off AC power To remove the AC power from the NAS you must unplug the AC power cord from the wall outlet or power supply The power cord is considered the disconnect device to the main AC po...

Страница 21: ...um ambient temperature Height and weight Before installing the NAS make sure that the surface on which you are setting it is strong enough to bear its weight and accommodate its size Dimensions including front bezel 17 3 1 7 24 1 inches 440 43 4 612 mm Weight approximately depending on configuration 42 lbs 19 kg Rack mounting When mounting your NAS into a cabinet equipment rack make sure you maint...

Страница 22: ...erate the NAS unit without the top cover in place Opening or removing the cover may expose you to dangerous voltage and can cause electrical shock Battery precautions There may be a danger of explosion if the CMOS battery is incorrectly replaced Replace this battery with model CR2032 only Use of another battery may present a risk of fire or explosion Dispose of used batteries according to manufact...

Страница 23: ...nstall the NAS on a table top 1 Attach the provided rubber feet to the NAS 2 Place the NAS in an upright position so that the bottom is facing up then apply the adhesive surfaces of the rubber feet on the bottom of the NAS as illustrated below 3 Place the NAS on the table top ...

Страница 24: ...ure that two or more people help in installing the NAS Do not place heavy objects on the NAS Before installing mark its intended position in the rack with a felt tip pen Mounting the NAS so it is not level could result in malfunctions If you attach the two mounting ears in the forward position on each side of the NAS make sure that you use a four point mounting configuration Do not use a two point...

Страница 25: ...eway com To install the NAS into a server cabinet 1 Use a screwdriver to remove the four screws that hold the plastic covers to the sides of the NAS 2 Use six of the supplied flat head screws to attach the mounting ears on both sides of the NAS ...

Страница 26: ...gateway com 3 Temporarily fasten the rails to the sides of the NAS using the supplied round head screws Position the rails based on the rack depth 4 Using the hexagonal head screws fasten the brackets to the back of the rack frame ...

Страница 27: ...to a server cabinet www gateway com 5 Two or more people must assist in lifting the NAS Slide the back of the rails into the brackets 6 Using the hexagonal screws secure the mounting ears to the front of the rack frame ...

Страница 28: ...24 Chapter 2 Setting Up www gateway com 7 Fasten the back of the rails to the brackets with the round head screws ...

Страница 29: ...25 Installing into a server cabinet www gateway com 8 Secure the rails on both sides of the NAS by tightening the round head screws ...

Страница 30: ...d and a mouse constitute the basic NAS system Before connecting any other peripherals first connect the keyboard and mouse to test if the NAS is running correctly To connect the basic peripheral devices 1 Connect the monitor cable into the monitor VGA connector located on the rear panel ...

Страница 31: ...27 Connecting cables www gateway com 2 Connect the PS 2 keyboard and mouse into the PS 2 connectors located on the rear panel ...

Страница 32: ...28 Chapter 2 Setting Up www gateway com 3 Connect the power cord to the power connector located on the rear panel then connect the other end to a correctly grounded power outlet ...

Страница 33: ...ower on self test POST messages appear The POST messages indicate whether the NAS is running correctly 2 If the NAS does not turn on or boot after pressing the power button go to the next section for the possible cause of the boot failure 3 Aside from the POST messages you can determine if the NAS is in good condition by checking if the following occurred Power indicator on the front panel is gree...

Страница 34: ...er cable connection from the power source to the power cable connector on the rear panel Make sure that the cable is correctly connected to the power source and to the power cable connector No power comes from the grounded power outlet Have an electrician check your power outlet Loose or incorrectly connected internal power cables Ask a qualified technician to assist you For more troubleshooting s...

Страница 35: ...ve input from the keyboard or mouse press and hold the power button for at least four seconds However keep in mind that shutting down the NAS in this manner may damage the file system If this happens the file system will attempt to repair itself the next time the NAS starts the larger the file system on the NAS the longer time required for system repair If the file system cannot repair itself some...

Страница 36: ...32 Chapter 2 Setting Up www gateway com ...

Страница 37: ...3 33 Customizing Your NAS Read this chapter to learn how to add options and install or remove the hot swap hard drives ...

Страница 38: ... of your computer Touch a bare metal surface on the back of the computer Unplug the power cord and the network cables Before working with computer components follow these guidelines Avoid static causing surfaces such as carpeted floors plastic and packing foam Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags be...

Страница 39: ...l device user s guide for instructions Built in networking The built in network feature lets you connect your NAS to an Ethernet based 10 100 1000 Mbps network To connect network cables 1 Connect an Ethernet cable from a LAN connector LAN0 or LAN1 on the rear of the NAS to a network jack or hub on your network 2 See your operating system user s guide for information on how to configure your networ...

Страница 40: ...ur NAS www gateway com USB The USB Universal Serial Bus port is a high speed serial bus which lets you connect and daisy chain USB peripherals without using system resources Your NAS has two USB ports available on the front panel ...

Страница 41: ...ay cover by inserting the supplied key into the lock and turning it counterclockwise until it points to the unlocked icon 3 Remove the front bezel by pressing the release latch on both sides of the front bezel then pulling out the bezel 4 Remove the defective hard drive by raising the hard drive carrier handle then sliding the hard drive carrier out of the bay 5 Install a new drive into the hard d...

Страница 42: ...zing Your NAS www gateway com 6 Insert the hard drive carrier into the bay and lock it into place 7 Replace the front bezel then lock the control bay cover The new hard drive s status LED lights up The RAID recovery begins ...

Страница 43: ...4 39 Configuring the NAS This chapter describes how to configure the NAS perform NAS functions and view events on the NAS s LCD screen ...

Страница 44: ... LCD screen without needing to run the Administrative Tool program in Microsoft Windows The drivers and monitor agent on the NAS can send system error event logs and RAID information to the LCD screen You can set or check network settings date and time settings fan speeds and CPU temperatures and shut down or reboot the NAS using the LCD control panel After turning on the NAS the NAS starts up and...

Страница 45: ...ally set the NAS s IP address This menu include the following options and commands LAN 1 DHCP DHCP1 On DHCP1 Off OK Manual IPAddr1 NetMask1 GWIP1 OK LAN 2 DHCP DHCP2 On DHCP2 Off OK Manual IPAddr2 NetMask2 GWIP2 OK Date Time Lets you perform the following Set Date View Date SystemInfo Displays processor temperature and fan speed View Event Displays events logged by the NAS or applications ShutDown...

Страница 46: ...s cannot be set due to subnet mask allocation restrictions Configuring the LAN1 setting DHCP Dynamic Host Configuration Protocol This option lets the NAS automatically obtain IP settings from the LAN1 host To configure LAN1 using DHCP 1 Press the Enter button 2 Press the Next or Previous button to select Network on the Main menu then press the Enter button 3 Select LAN 1 then press the Enter butto...

Страница 47: ...enter the IP net mask and gateway IP address for the LAN1 host To configure LAN1 manually 1 Press the Enter button 2 Press the Next or Previous button to select Network on the Main menu then press the Enter button 3 Select LAN 1 then press the Enter button 4 Select Manual then press the Enter button 5 Select IPAddr1 then press the Enter button 6 Enter the IP address by pressing the Enter button to...

Страница 48: ...2 Press the Next or Previous button to select Network on the Main menu then press the Enter button 3 Select LAN 2 then press the Enter button 4 Select DHCP then press the Enter button 5 Select DHCP2 On if you want to get IP address assigned automatically from the NAS then press the Enter button OR Select DHCP2 Off if you want to manually set the IP settings IP address net mask and gateway IP addre...

Страница 49: ...he Enter button 6 Enter the IP address by pressing the Enter button to increase number input Press the Next button to move the cursor to input the remaining numerical value of the IP address then press the Exit button Example 192 163 001 010 7 Select NetMask2 then press the Enter button 8 Enter the subnet mask then press the Exit button to end input 9 Select GWIP2 then press the Enter button 10 En...

Страница 50: ...rease number input Press the Next button to move the cursor to input the remaining numerical value of the date and time field then press the Exit button to end input Example 01 15 02 Example 10 05 03 6 Select OK from the menu then press the Enter button The Wait host respond message appears on the LCD screen After a few seconds the Setting OK message appears Displaying the date and time To display...

Страница 51: ...r button The Wait host respond message appears on the LCD screen After a few seconds the processor temperature appears Viewing the fan speed To view the fan speed 1 Press the Enter button 2 Press the Next or Previous button to select SystemInfo on the Main menu then press the Enter button 3 Select Fan then press the Enter button 4 Select the number corresponding to the fan you want to view speed o...

Страница 52: ...nu then press the Enter button 3 The current event log s sequence number event type and event ID are displayed on the LCD screen Up to 63 events can be viewed from the LCD screen Example 1 001 A2345 In the example above the numerical value 1 stands for the sequence number 001 stands for the event type and A2345 stands for the event ID There are two types of events 001 Indicates an error occurred i...

Страница 53: ...essage appears and the NAS shuts down Rebooting the NAS To reboot the NAS 1 Press the Enter button 2 Press the Next or Previous button to select ShutDown on the Main menu then press the Enter button 3 Select Reboot then press the Enter button The Wait for host respond message appears After a few seconds the Reboot OK message appears and the NAS restarts ...

Страница 54: ...50 Chapter 4 Configuring the NAS www gateway com ...

Страница 55: ...ive and other component functions For more information see Windows installer on page 52 RAID Configuration This program lets you change the RAID configuration For more information see RAID Configuration on page 54 System Image Restoration Recovers your NAS s original factory default settings For more information see System Image Restoration on page 56 NAS Explorer This program lets you locate view...

Страница 56: ...n EvConsumerSrv exe Service is invoked by the WMI service and sends new events to the LCD screen InstallFPB RemoveFPB Installation programs that can be used to install or remove the fpb sys driver and FPBSrv exe service Hardware healthy components WNASHealthy sys Detects and adjusts fan speed based on processor temperature EvConsumerSrv2 exe A Windows service that raises the hardware monitor event...

Страница 57: ...twork driver s online Help Disk driver Provides performance improvement for the drive IO s You can update the driver using the Device Manager utility In the SCSI and RAID controllers device type option select a device such as PDC20275 66 UDMA133 PCI ATA 2 Channel IDE Host Adapter to update your driver For details on how to update a driver see the Device Manager utility s online Help ...

Страница 58: ...ks you to confirm the change 5 Press Y and press ENTER to make the change or press N and press ENTER to abort The original data volume RAID level is displayed The program prompts you to change the configuration of the data volume 6 Press Y and press ENTER to change the configuration or press N and press ENTER to abort The program prompts you with the available RAID levels to set for the data volum...

Страница 59: ...sage The RAID configuration is changed all data will be lost after you confirm the change Are you sure 9 Press Y and press ENTER to apply the changes all data will be lost or press N and press ENTER to abort the changes The program generates the new volumes if you accepted the changes or aborts the changes and returns you to the main menu Important If the settings have not changed the program disp...

Страница 60: ...ct Yes The message Proceed with disk restore appears 5 Select Yes The program prompts you to begin the next part of the image 6 Insert the 860 SATA NAS Restoration CD disc 2 into the CD drive then select OK The message Imaging Completed Successfully appears and the server restarts Caution Using the System Image Restoration utility removes all data on the system volume Make sure that you back up im...

Страница 61: ...dows Server 2003 operating system Ethernet card To install NAS Explorer on a Microsoft Windows platform 1 Insert the 860 SATA NAS Application and Documentation CD into your computer s CD drive The installation menu is displayed 2 Follow the on screen instructions to complete installation Uninstalling NAS Explorer To uninstall NAS Explorer from a Microsoft Windows platform 1 In Control Panel double...

Страница 62: ...s NAS Explorer user interface NAS Explorer s easy to use interface lets you remotely configure the NAS on the network Component Description NAS Servers Lists the NASs discovered by the utility Server information Lists the NAS s components such as the processor temperature and fan speed reading NAS servers Server information Server command buttons NAS Explorer command buttons ...

Страница 63: ... Server command buttons These commands apply to the NAS Network Retrieves a NAS s IP address and DNS settings automatically from the NAS s DHCP or you can manually set the NAS s IP address Subnet mask Gateway IP address and DNS server address to connect to the network Settings Lets you remotely configure and manage your NAS Event Log Displays events logged by the NAS Reboot Reboots the NAS NAS Exp...

Страница 64: ... Obtain an IP address automatically to obtain an IP address from a DHCP server OR Click Use the following IP address to manually enter the NAS s IP address and subnet mask You can also enter the NAS s gateway IP address and DNS NAS s IP address Both IP address and subnet mask are required during network setting but Gateway IP and DNS server address are optional items You can still connect to the N...

Страница 65: ...d then click OK Configuring the search range setting You can add modify or delete search ranges Adding a search range To add a search range 1 On the Gateway NAS Explorer window click Search then click Search Settings The Search Range List window appears 2 Set the search speed for discovering a NAS on the network ...

Страница 66: ... 3 Double click a client interface in the Search Range list The Search Range window appears 4 Click Add The Add Search Range dialog box appears 5 Specify the range of IP addresses from which NAS Explorer will start and end its search 6 Click Apply ...

Страница 67: ...ich NAS Explorer will start and end its search 4 Click Apply Deleting a search range To delete a search range 1 Double click a client interface in the Search Range list 2 Click Delete Resetting a search range To reset a search range 1 Double click a client interface in the Search Range list 2 Click Reset to restore to default search criteria The default search range spans the entire network for a ...

Страница 68: ...eck box to save the default sr file to your hard drive 3 Click the Reload automatically on startup check box to load the file during system startup 4 In the File name box type a name for the archived log file 5 Click Save Opening an archived search range To open an archived search range 1 In the Search Range List window click Open 2 Click the file you want to open then select the folder that conta...

Страница 69: ...t Log window appears The Event Log is displayed with the Windows Event Viewer tool It starts automatically when you connect to the NAS See to the Event Viewer s online help for detailed information about the Event Viewer The Event Log window displays information about the hardware software system problems monitor security events and alerts logged by the NAS ...

Страница 70: ...ation Events logged by applications in the NAS System Events logged by Windows system components Security Security events logged by the NAS SAK alerts Events logged by the Windows SAK in the NAS Event type Description Error Indicates a loss of data or loss of functionality Warning Indicates a possible problem may occur in the future Information Indicates a successful operation of a program driver ...

Страница 71: ... www gateway com 3 In the Details pane double click an event to view the event s detailed information The Detail Event Log window appears 4 To view details about the previous or next event click the Up and Dn buttons ...

Страница 72: ...hapter 5 System Management www gateway com Searching for specific types of events To search for specific types of events 1 On the NAS Explorer window click the Event Log button The Event Log window appears ...

Страница 73: ...rt Archiving an event log To archive an event log 1 On the NAS Explorer window click the Event Log button 2 Click Save The Open dialog box appears 3 In the File name box type a name for the archived log file 4 Click Save Search interval Description Retrieve all Recovers all events in the NAS Since last retrieval Recovers the last event viewed on the NAS Explorer Retrieval interval Recovers a speci...

Страница 74: ...70 Chapter 5 System Management www gateway com ...

Страница 75: ...6 71 Troubleshooting Read this chapter for instructions on dealing with common problems If problems still persist contact Gateway Technical Support ...

Страница 76: ...eway see the manufacturer s documentation and technical support resources If you have how to questions about using a program see The program s online Help The program s documentation Your operating system s documentation The software or hardware manufacturer s Web site Have your client ID serial number located on the side or back of your case and order number available along with a detailed descri...

Страница 77: ...4 US 800 846 3609 Canada and Puerto Rico 605 232 2191 all other countries 800 846 1778 TDD Gateway Technical Support Talk to a Gateway Technical Support representative about a non tutorial technical support question See Before calling Gateway Technical Support on page 72 before calling Technical support is available 24 hours a day seven days a week 365 days a year TDD Technical Support for hearing...

Страница 78: ...ctricity discharge on page 34 After you complete any maintenance task where you have to remove the top cover make sure that you close the case and reconnect all cables before you restart your NAS Warning To avoid bodily injury do not attempt to troubleshoot your NAS problem if The power cords or plugs are damaged Liquid has been spilled into your NAS Your NAS was dropped The case was damaged Inste...

Страница 79: ...wser is correct Make sure that no other networked device is using the same IP address as the NAS Make sure that the network cable is not damaged Make sure that there is no problem with the connection between the network hub and the computer NAS or hub connectors NAS cannot read the CD information Make sure that you are using the correct type of disc Make sure the CD is correctly inserted in the dr...

Страница 80: ...nnected to a USB connector does not work Reduce the number of external devices connected to a USB hub See the documentation that comes with the device Cannot eject CD drive tray Insert the tip of a straightened paper clip into the manual eject hole of the CD drive tray ...

Страница 81: ...closed in a metallic mesh for blocking electromagnetic noise Also referred to as a twisted pair cable it is commonly used for connection in Ethernet based local area networks A cable of this type is capable of carrying unmodulated signal data at the rate of 10 megabits per second over distances of up to 328 feet 100 meters with the 10 Mbps base band system ...

Страница 82: ...e amount of drive space that a particular user can use Also referred to as a quota or disk quota DHCP Dynamic Host Configuration Protocol A protocol for easily assigning dynamic IP addresses to devices on a network With DHCP IP addresses can be traced by the software without requiring an administrator to manually manage the task Event Viewer An administrative tool that is used to view and manage l...

Страница 83: ...ssing a relatively limited area such as a building a floor an organization or a company LED Light Emitting Diode A diode that emits light and is used as a status indicator Log A record of events occurring during operation along with their times of occurrence or the file containing such a record For example an error log contains a list of errors occurring in the NAS while an access log records acce...

Страница 84: ...ID level refers to the level of data performance and protection of a volume set RAID arrays can be implemented in several ways using technologies such as mirroring striping duplexing and parity The RAID levels supported in the RAID subsystem are RAID 0 RAID 1 RAID 10 and RAID 5 RAID 0 RAID 0 also known as striping is the simplest RAID level RAID 0 does not involve data redundancy but it does offer...

Страница 85: ...units made to fit such a rack are mounted A rack mount kit is hardware such as sliding rails for mounting devices in such a rack Router A repeater for connecting multiple networks A router determines the optimum path route for forwarding received data and provides control over a higher level of processing than a device such as a hub A router is used in constructing medium to large scale networks S...

Страница 86: ...me set must be created either on an existing RAID set or on a group of available individual drives Web server A server machine that distributes data for viewing over the Web or the service provided by such a machine Also referred to as a WWW World Wide Web server Windows network A network built from machines that use a Microsoft operating system Uses a protocol called NetBEUI Windows Administrativ...

Страница 87: ...he latest standards for safety of information technology equipment However to ensure safe use of this product it is important that the safety instructions marked on the product and in the documentation are followed Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system ...

Страница 88: ...ver these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set up your work area Never insert objects of any kind into the computer ventilation openings Some products are equipped with a three wire power cord to make sure that the product is properly grounded when in use The plug on this cord will fit only into a grounding type outlet...

Страница 89: ...cal shock always unplug all power cables and modem cables from the wall outlets before cleaning the system Unplug the system from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the cabinet is damaged The...

Страница 90: ...antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance Accessories All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Only peripherals in...

Страница 91: ...blem is resolved The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party...

Страница 92: ...g associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the us...

Страница 93: ...formance Standard Should the unit ever need servicing contact an authorized service location California Proposition 65 Warning Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive Warning This product contains c...

Страница 94: ...edgments 1 800 GATEWAY ActiveCPR ALR AnyKey black and white spot design CrystalScan Destination DestiVu EZ Pad EZ Point Field Mouse Gateway 2000 Gateway Country gateway net Gateway stylized logo Perfect Scholar Solo TelePath Vivitron stylized G design and You ve got a friend in the business slogan are registered trademarks and black and white spotted box logo GATEWAY Gateway Astro Gateway Work Gat...

Страница 95: ......

Страница 96: ...A MAN 1U NAS USER GDE R0 12 03 ...

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