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20 Customer service
If a fault cannot be eliminated by following the instructions given above, please
call our customer service. In such a case, do not carry out any further work
yourself, especially on the electrical parts of the appliance. Do not open the door
unnecessarily often so as to avoid the loss of cold.
Customer Service address Germany:
EGS GmbH
Customer phone no.: +49 (0) 29 44 / 97 16-6
Dieselstraße 1
Fax:
+49 (0) 29 44 / 97 16-77
D-33397 Rietberg
E-mail:
EU/world: Contact manufacturer or your local dealer
Gastro-Cool GmbH & Co. KG Phone no.:
+49 (0) 2154 484 60-0
Hans-Böckler-Str. 8
Fax:
+49 (0) 2154 484 60-20
D-47877 Willich
E-mail:
Web:
www.Gastro-Cool.com
Please have the following information ready for customer service:
• Full address and telephone no.
• Appliance type and serial number
• Description of the fault
• Proof of purchase
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