Troubleshooting
Assure that the Power LED is on, if so please proceed with step # 3, if not, continue with the steps below;
1. Check the in line fuse (s) on the battery’s positive cable, replace if needed.
2. Assure that the Ground is properly attached to the vehicle’s chassis on a clean metal point, tighten or
grind the connection point once again.
3. Our amplifiers have a high voltage protection. Make sure that the operating voltage is between 8.5V~
18V and voltages above this range will cause the amplifier to go into protect.
Protect LED is on
1. The Protect LED will come on due to the possible circumstances;
a) The impedance connected is under the specified load.
b) Thermal (Overheat), allow for a more suitable mounting as recommened in the install section.
Thermal may also appear if the impedance is under the specified or the voltage is inadequate.
c) Short circuitry, voltage and DC offset.
- Short circuitry, go through all cables including speaker wires, GND, battery’s positive cable.
Voltage, please check step # 3, for DC offset, make sure that a voltage of no more than 4V is
available. Remove the RCA from the input and check whether the amplifier comes out of
protect. If so, check if the output from the Head unit has a DC of 4V, replace / repair if needed.
Audio output (no sound)
1. Assure that RCA connections from the Head unit and the amplifier is properly connected.
Check the entire cable for damages or its like. Test the RCA inputs for DC volts with the source unit on,
replace / repair if needed.
2. Check the routing of the cables, fuses and verify that all connections are connected accordingly.
3. Check whether the speakers are functional.
Turn on thump
1. Disconnect the signal input to the amplifier, then turn it on and off.
a) If the noise is cancelled, then connect a delay turn on module on the REM wire running from
the source unit to the amplifier.
b) Use another 12V source for REM lead to the amplifier. If the noise is cancelled, use a relay
to isolate the amplifier from the turn on thump.
Poor bass response
1. Check that the polarity of the speaker cables are correct. Speakers connected in anti-phase will
cancellate each other, thus the bass response will be absent.
Engine noise
1. Ensure that all signal transferring wires (RCA, speaker cables etc) are kept separately / away from
the power and the ground wires.
2. Bypass all electrical components between the Head unit and the amplifier.
Connect the Head unit directly to the amplifier’s input. If the noise is eliminated, the unit bypassed
is the one causing the noise.
3. Remove the existing ground wires for all electrical components installed. Ensure that the point of
ground is 100% metal which has been grinded free of rust, paint etc.
4. Replace the ground cable from the OEM battery / alternator and ensure it is grounded accordingly.
5. Test the battery and alternator load (can be carried out by a professional).
Ensure that the vehicle’s electrical system is in a good condition, this includes distributor,
spark plugs / wires, voltage regulators etc.
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