S14 & PS14P (PoE) Convenient Switches Installation and User Guide (01/06)
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5.1 Before Calling for Assistance
1.
If difficulty is encountered when installing or operating the unit, refer back to
the Installation Section of the applicable chapter of this manual. Also check to
make sure that the various components of the network are interoperable.
2.
Check the cables and connectors to ensure that they have been properly
connected and the cables/wires have not been crimped or in some way impaired
during installation. (About 90% of network downtime can be attributed to wiring
and connector problems.)
3.
Make sure that an AC power cord is properly attached to each Magnum S14-
Series & PS14P(PoE) unit. Be certain that each AC power cord is plugged into a
functioning electrical outlet. Use the PWR LEDs to verify each unit is receiving
power.
4.
If the problem is isolated to a network device other than the Magnum
S14-Series & PS14P(PoE) 10/100 Mb/s switch product, it is recommended that
the problem device is replaced with a known good device. Verify whether or not
the problem is corrected. If not, go to Step 5 below. If the problem is corrected,
